Total 3 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

33%

3

Stars

33%

2

Stars

33%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

6

Functionality

7

A

Anonymous

Small Business, 11-50 employees

2.0
October 2024

Disappointing experience

Pros

There is nothing so special or good about it. I would say do not waste your money on it.

Cons

The interface is not intuitive at all and I have run into several errors when trying to launch email campaigns. Even worse it ended up burning my domain which was really frustrating. Plus the whole thing feels like it is still being tested as there are constant glitches and bugs that interrupt my workflow. When I reached out for help the customer support was pretty disappointing too.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
March 2022

Getting better each passing day

Pros

I really like all the features this offers especially the automated insights on customer metrics. Also I find it simple to navigate and it gives useful tips that help streamline my workflow even more.

Cons

Well I feel like documentation for connecting to third-party apps could be way better. As we struggled quite a bit with some of the more complex integrations though I will admit it still beats most other tools we have tried.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Small Business, 11-50 employees

3.0
December 2018

Terrible CRM Experience

Pros

Alore software is not worth anyone's time and investment I feel like.

Cons

Everything about it is too bad. So I would suggest do not waste your money.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7