Alore Reviews
Total 4 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars25%
4
Stars25%
3
Stars25%
2
Stars25%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Computer Software, 51-100 employees
More than a year
“valuable live engineer testing”
Pros
The automated testing gives us quick coverage and the biggest benefit has really been having live engineers actively testing as well.
Cons
That 90 day window for remediation feels pretty restrictive for the way our release process works. Every issue that gets identified is new so it has to move through our full lifecycle and that usually takes us longer than 90 days.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Disappointing experience”
Pros
There is nothing so special or good about it. I would say do not waste your money on it.
Cons
The interface is not intuitive at all and I have run into several errors when trying to launch email campaigns. Even worse it ended up burning my domain which was really frustrating. Plus the whole thing feels like it is still being tested as there are constant glitches and bugs that interrupt my workflow. When I reached out for help the customer support was pretty disappointing too.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Enterprise, 500+ employees
“Getting better each passing day”
Pros
I really like all the features this offers especially the automated insights on customer metrics. Also I find it simple to navigate and it gives useful tips that help streamline my workflow even more.
Cons
Well I feel like documentation for connecting to third-party apps could be way better. As we struggled quite a bit with some of the more complex integrations though I will admit it still beats most other tools we have tried.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“Terrible CRM Experience”
Pros
Alore software is not worth anyone's time and investment I feel like.
Cons
Everything about it is too bad. So I would suggest do not waste your money.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7