BeOne CRM Reviews

“A really solid option

Pros

We use this app daily especially for CRM, creating quotes and tracking shipments. It is an essential tool for our everyday transactions helping us stay organized and monitor our deliverables.

Cons

So far everything has been fine. We have not run into any issues with it yet.

“we depend on this app every day

Pros

We depend on this app every day for managing CRM, creating quotes and tracking shipments. It plays a big role in our daily operations and helps us stay on top of our deliverables.

Cons

So far it's been working fine for us as we have not run into any issues yet.

“Quality software at a fair price

Pros

The product is really easy to use and the support I got from the tech team has been great.

Cons

I feel like it is missing a module for creating custom reports as well as modules for Customs and accounting.

“Ideal for Moldtrans users

Pros

BeOne process analysis team is the best. You can say that they are my fav. Like they truly understand and connect with the client's needs.

Cons

The challenge is aligning the operational parts with the technical ones. A thorough analysis before implementation is also very important. After that the development team sometimes misses the exact needs of the client. However there's been significant improvement in this area over the past few months.

“Great process analysis but sometimes misses client needs

Pros

Their process analysis team and the way they connect with customers is really impressive.

Cons

It can be challenging to align operational needs with technical execution. So a thorough upfront analysis is essential before implementation. Even after that the development team sometimes delivers solutions that don't fully match the clients exact needs. That said there's been significant improvement in this area over the last few months.

“simple to use with great assistance

Pros

The product is simple to use and I like the technical support team as they provide great assistance.

Cons

I wish there were a module for creating custom reports along with dedicated features for customs and accounting.

“Really good product

Pros

It is a versatile and user friendly program. I highly recommend it.

Cons

One thing I noticed is that it is not compatible with mobile devices which is a downside.

“Fantastic tool

Pros

BeOne software is easy to use, simple and adaptable to the needs of our industry.

Cons

The accounting part still relies partially on the old management system which I did not like.

“Great software, backed by an excellent company

Pros

It has evolved over the years, with many features that make it user friendly. Plus it integrates well with other vertical solutions and the communication features are highly developed and customizable. The company itself has gone through significant growth and rather than just a supplier, I would consider them more of a partner. Overall it makes a big difference.

Cons

Nothing major stands out to me as a con. Like all software no matter how advanced, it is a work in progress that needs to be adapted to specific needs. Also it provides a solid foundation to start with.

“evolved into a true partner

Pros

BeOne CRM software has evolved over the years with lots of features that make it user-friendly. It integrates easily with other specialized solutions and the communication tools are both advanced and adaptable. The company itself has grown significantly so I'd consider them a true partner, not just a supplier.

Cons

There is nothing in particular that stands out as a problem. Like any software no matter how advanced it is still a work in progress and needs to be customized to fit specific needs. But overall I would say it is a really solid starting point.

“easy to use, fast and quality support

Pros

I really like how easy it is to use, how fast it performs and the quality of the support.

Cons

To be honest I have not faced any major difficulties while using it. But yes there is always room for improvement but we are satisfied with how it works right now.

“Pretty simple to operate

Pros

It is pretty simple to operate and it lets us analyze our production and productivity from every angle.

Cons

I noticed that some parts of the program have small limitations and inconsistencies.

“The clear choice for logistics

Pros

Nova Systems is the clear choice for logistics software. We started using their products about a year ago and the experience has been great. The sales and implementation teams are very knowledgeable and quickly understand what we needed. We received hands-on training and their technical support is excellent too as they resolve any issues right away. Also the platform has helped us work without interruptions especially during challenging times. Highly recommended!

Cons

It does not support accounting systems other than their own. Sometimes the software feels overly complex, with more data fields than we need but the Nova Systems team is actively working to enhance the product.

“Very user friendly

Pros

The program is very user friendly which makes it really easy to use.

Cons

I do not have any real complaints about using it but my only minor issue is that the text and icons are a bit small.

“Biggest advantage is customization

Pros

One of the biggest advantage is being able to customize the software based on each client's specific needs.

Cons

Having the accounting function split into two separate programs is inconvenient and I feel like the print spooling could be smoother.