Last Updated
Overview
BeOne CRM helps logistics companies manage customer relationships with ease and efficiency. Although some modules have minor limitations, it offers strong CRM tools for tracking and quotations. From streamlined workflows to responsive support, it’s designed to enhance daily operations and facilitate smarter, faster communication throughout the entire logistics process.
Overall Rating
Based on 15 users reviews
4.5
Rating Distribution
Positive
93%
Neutral
7%
Negative
0%
Starting Price
Custom
BeOne CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is BeOne CRM?
BeOne CRM is designed for logistics businesses looking to optimize customer engagement and operational workflows. Ideal for freight forwarders, supply chain managers, and transport firms, it brings together tracking, communication, and sales management in one place. The platform is user-friendly, adaptable to industry needs, and supported by a team dedicated to continuous improvement. Its users benefit from increased productivity, real-time visibility, and tools that align closely with daily logistics activities, making it a reliable partner in business growth.
BeOne CRM Pricing
BeOne CRM Integrations
Who Is BeOne CRM For?
BeOne CRM software is specifically designed for:
- Freight forwarders
- Carriers (air, sea, and land)
- Logistics operators
- Shipping agencies
- Non-vessel operating common carriers (NVOCCs)
- Courier and transport firms
- Customs and warehousing companies
Is BeOne CRM Right For You?
BeOne CRM is ideal for logistics companies, freight forwarders, and carriers looking to manage customer relationships more efficiently. It brings CRM, transport, warehouse, and analytics together in one cloud-based system. If you want to reduce complexity, improve coordination, and scale your operations without using multiple tools, BeOne CRM offers a smart and reliable solution tailored to your industry.
Still doubtful whether BeOne CRM is the right option for your business? Connect with our support team at (661) 384-7070 for professional assistance.
BeOne CRM Features
CRM – Customer Relationship Management
This feature helps manage customer data, quotes, and follow-ups in one place. It enables them to improve communication, stay organized, and strengthen client relationships in logistics operations.
TMS – Transportation Management System
BeOne CRM offers this feature that enables planning and tracking of air, sea, and road shipments with real-time visibility. Furthermore, it ensures smooth transport from pickup to delivery.
WMS – Warehouse Management System
This efficient feature controls stock, scans goods, and manages tasks accurately. Additionally, it enhances warehouse efficiency and reduces errors during storage and dispatch.
Customs Operations
The Customs Operations feature handles customs paperwork while ensuring compliance with relevant regulations. This helps in speeding up shipment clearance with fewer delays and errors.
Accounting
This important feature offered by BeOne CRM tracks invoices, expenses, and real-time financial data. Furthermore, it connects accounting with logistics for better financial control and reporting.
Business Intelligence
Business Intelligence is a smart feature that turns logistics data into clear dashboards and reports. Moving forward, this enables users to make quick and informed business decisions.
Cloud Services And Software Platform
This flexible feature by BeOne CRM offers secure, anytime access to the system. It ensures uninterrupted logistics operations with automatic updates and cloud-based reliability.
Pros And Cons of BeOne CRM
Pros
Strong CRM features like quotations and shipment tracking
Allows customizations based on specific business needs
Continuous improvement and feature development by the team
Cons
Lacks full integration with external accounting systems
Some modules show small inconsistencies or limitations
BeOne CRM Reviews
Total 15 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars33%
3
Stars7%
2
Stars0%
1
Stars0%
Share your experience
Consumer Services, 51-100 employees
Less than a year
“we depend on this app every day”
Pros
We depend on this app every day for managing CRM, creating quotes and tracking shipments. It plays a big role in our daily operations and helps us stay on top of our deliverables.
Cons
So far it's been working fine for us as we have not run into any issues yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 51-100 employees
Less than a year
“A really solid option”
Pros
We use this app daily especially for CRM, creating quotes and tracking shipments. It is an essential tool for our everyday transactions helping us stay organized and monitor our deliverables.
Cons
So far everything has been fine. We have not run into any issues with it yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/ Trucking/ Railroad, 101-500 employees
More than a year
“simple to use with great assistance”
Pros
The product is simple to use and I like the technical support team as they provide great assistance.
Cons
I wish there were a module for creating custom reports along with dedicated features for customs and accounting.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Frequently Asked Questions
What language does BeOne CRM support?
BeOne CRM supports English, Spanish, French, Italian, and German languages.
What level of support does BeOne CRM offer?
BeOne CRM offers support through phone, email/helpdesk, ticketing system, FAQs, online forms, customer portal (through Sinova), and knowledge base.
What types of pricing plans does BeOne CRM offer?
BeOne CRM pricing varies depending on the unique needs of your business. Get a customized BeOne CRM cost quotation that suits your business requirements and budget.
Who are the typical users of BeOne CRM?
Typical users of BeOne CRM include logistics operators, freight forwarders, customs and warehousing companies, carriers (air, sea, and land), courier and transport firms, shipping agencies, and non-vessel operating common carriers (NVOCCs).
Does BeOne CRM offer an API?
No, BeOne CRM does not offer an API.
Does BeOne CRM have a mobile app?
No, BeOne CRM does not have a mobile app.
What other apps does BeOne CRM integrate with?
BeOne CRM integrates with Qlik Sense and Google Maps Platform.