BoomTown Software

BoomTown Software Reviews

Claimed

Claimed

Total 29 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

31%

4

Stars

28%

3

Stars

3%

2

Stars

17%

1

Stars

21%

Satisfaction score

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

M

Melanie

Real Estate, 1-10 employees

Less than 6 months

2.0
September 2021

Misleading

Pros

Agents appreciate all the features and are diligently mastering them before support ends.

Cons

Despite being a promising product, they struggle with accurate billing. They baited me as soon as I signed up, and phone customer support has been the most helpful feature, most of the time, the person who answers can guide you through the features.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

10

Functionality

8

M

Merribeth

Real Estate, 1-10 employees

4.0
August 2021

Very Expensive for What it Offers

Pros

The CRM excels in task management, social integration, and acquiring leads.

Cons

It's too expensive, especially when there are more affordable options available.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

A

Adrian

Real Estate, 1-10 employees

More than a year

5.0
July 2021

Make your Job/Life more easy!

Pros

This product was instrumental in scaling our business. BoomTown allowed our agents to handle more clients in less time, propelling our business forward.

Cons

There have been very few downsides to this CRM. When issues arose that needed industry changes, BoomTown made those adjustments and continually seeks to improve the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cici

Real Estate, 101-500 employees

More than a year

5.0
July 2021

BoomTown

Pros

I liked how user-friendly the software is and how well-organized all the records are.

Cons

I hope BoomTown can lower their monthly costs; it seems higher than most software considering the number of leads received.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

J

JESSICA

Real Estate, 51-100 employees

More than a year

5.0
July 2021

Great Lead Management

Pros

You can import data from other databases, and there are numerous drip campaigns you can set up and forget about. It's incredibly intuitive!

Cons

There doesn't appear to be a spam filter for fake leads, and I'd like to see that feature added.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

R

Richard

Real Estate, 500+ employees

Less than 6 months

3.0
May 2021

BoomTown Review

Pros

I appreciate the integration of video into email marketing campaigns, newsletters, and other digital communications.

Cons

There don't seem to be many other integrated features in this software. I wish there were more built-in CRM tools.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

8

Functionality

8

S

Steve

Real Estate, 500+ employees

More than a year

2.0
April 2021

Way too cumbersome for me

Pros

Technically, it includes most CRM features you'd want, tailored for the real estate industry.

Cons

For me, any CRM without integrated email functionality is a dealbreaker. I mean actually sending and receiving emails within the CRM (like Pipedrive). Email syncing alone is not sufficient. The app feels slow, and the user experience is outdated. Since my employer pays for it, I keep giving it another chance, which usually lasts a few days.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

8

Functionality

6

O

OLADIPO

Real Estate, 11-50 employees

Less than a year

5.0
April 2021

Lead Generation made easy

Pros

BoomTown effectively generates and manages leads, tracks them, and ensures effective follow-ups until conversion.

Cons

The reporting tools are inadequate, making it difficult to retrieve historical lead details.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Ashwin

Real Estate, 11-50 employees

Less than a year

5.0
March 2021

Real estate leads

Pros

I really like this platform. It's one of the best tools for generating real estate leads, simple yet effective. I'm impressed with it.

Cons

Overall, there's nothing specific to highlight. As usual, some leads were not great, and the costs added up over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10