BoomTown Software Reviews
Total 29 reviews
3.3
All reviews are from verified customers
Rating Distribution
5
Stars31%
4
Stars28%
3
Stars3%
2
Stars17%
1
Stars21%
Satisfaction score
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Melanie
Real Estate, 1-10 employees
Less than 6 months
“Misleading
Pros
Agents appreciate all the features and are diligently mastering them before support ends.
Cons
Despite being a promising product, they struggle with accurate billing. They baited me as soon as I signed up, and phone customer support has been the most helpful feature, most of the time, the person who answers can guide you through the features.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
10
Functionality
8
Merribeth
Real Estate, 1-10 employees
“Very Expensive for What it Offers
Pros
The CRM excels in task management, social integration, and acquiring leads.
Cons
It's too expensive, especially when there are more affordable options available.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Adrian
Real Estate, 1-10 employees
More than a year
“Make your Job/Life more easy!
Pros
This product was instrumental in scaling our business. BoomTown allowed our agents to handle more clients in less time, propelling our business forward.
Cons
There have been very few downsides to this CRM. When issues arose that needed industry changes, BoomTown made those adjustments and continually seeks to improve the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cici
Real Estate, 101-500 employees
More than a year
“BoomTown
Pros
I liked how user-friendly the software is and how well-organized all the records are.
Cons
I hope BoomTown can lower their monthly costs; it seems higher than most software considering the number of leads received.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
JESSICA
Real Estate, 51-100 employees
More than a year
“Great Lead Management
Pros
You can import data from other databases, and there are numerous drip campaigns you can set up and forget about. It's incredibly intuitive!
Cons
There doesn't appear to be a spam filter for fake leads, and I'd like to see that feature added.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Richard
Real Estate, 500+ employees
Less than 6 months
“BoomTown Review
Pros
I appreciate the integration of video into email marketing campaigns, newsletters, and other digital communications.
Cons
There don't seem to be many other integrated features in this software. I wish there were more built-in CRM tools.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
8
Functionality
8
Steve
Real Estate, 500+ employees
More than a year
“Way too cumbersome for me
Pros
Technically, it includes most CRM features you'd want, tailored for the real estate industry.
Cons
For me, any CRM without integrated email functionality is a dealbreaker. I mean actually sending and receiving emails within the CRM (like Pipedrive). Email syncing alone is not sufficient. The app feels slow, and the user experience is outdated. Since my employer pays for it, I keep giving it another chance, which usually lasts a few days.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
8
Functionality
6
OLADIPO
Real Estate, 11-50 employees
Less than a year
“Lead Generation made easy
Pros
BoomTown effectively generates and manages leads, tracks them, and ensures effective follow-ups until conversion.
Cons
The reporting tools are inadequate, making it difficult to retrieve historical lead details.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ashwin
Real Estate, 11-50 employees
Less than a year
“Real estate leads
Pros
I really like this platform. It's one of the best tools for generating real estate leads, simple yet effective. I'm impressed with it.
Cons
Overall, there's nothing specific to highlight. As usual, some leads were not great, and the costs added up over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10