Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL

Cristian Leonardo

Alternative Medicine, 51-100 employees

Less than a year

5.0
May 2022

Essential for increasing sales via chat

Pros

Being able to integrate all social media platforms and WhatsApp into a single inbox allowed us to create a sales chat group and achieve our goals. The automatic agent assignment feature is great too and makes it much easier to measure results.

Cons

I would love to have the option to integrate phone lines for receiving calls as well as a more robust CRM module.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10