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Cristian Leonardo
Alternative Medicine, 51-100 employees
Less than a year
5.0
“Essential for increasing sales via chat”
Pros
Being able to integrate all social media platforms and WhatsApp into a single inbox allowed us to create a sales chat group and achieve our goals. The automatic agent assignment feature is great too and makes it much easier to measure results.
Cons
I would love to have the option to integrate phone lines for receiving calls as well as a more robust CRM module.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10