Information Technology and Services, 11-50 employees
Less than a year
“reliable church record keeping”
Pros
at church I use this to enter and keep track of membership details and attendance and it has been dependable and easy to work with.
Cons
it took a little time at first to understand how everything worked but after that it was fine.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Religious Institutions, 1-10 employees
More than a year
“versatile cloud updates”
Pros
Something we really appreciate about this product is how versatile it is. It handles a wide range of tasks and the cloud based system makes it convenient to keep everything updated automatically.
Cons
Reporting is the part that feels lacking. There isn't really a easy way to create reports and I wish there were many more format options available.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Non-Profit Organization Management, 1-10 employees
More than a year
“giving statements done in minutes”
Pros
When tax season rolls around and it's time to prepare Giving Statements for our church members I actually look forward to it. This software makes the whole task incredibly simple. With just a few keystrokes and one click to print all of the member statements are sent to the printer almost instantly. It really doesn't get any easier than that. The program automatically keeps every gift entered throughout the year and turns it into a clear readable statement. After that it's just fold, stuff and mail.
Cons
I really don't have any complaints about the Donations section it. Some of the other reports can be a little more involved but this one definitely isn't.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Non-Profit Organization Management, 1-10 employees
More than a year
“recurring transactions are great”
Pros
The recurring transaction feature has been one of my favorite parts of using it.
Cons
One downside is that vendors and recurring transactions can't be sorted alphabetically and the software also doesn't work with the Apple operating system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Free Trial
“user friendly with plenty of features”
Pros
Very easy to use with a user friendly layout and lots of features and options available.
Cons
Honestly there is not much to complain about since the program is very user friendly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Non-Profit Organization Management, 1-10 employees
More than a year
“reliable support and giving tools”
Pros
Using it has been very simple and the support team has been wonderful whenever I need help. We also use the online giving feature and being able to import Vanco into this platform has worked out really well for us.
Cons
It would be difficult for me to point to anything I like least. I'm very happy with the whole program.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Religious Institutions, 1-10 employees
More than a year
“all-in-one church records”
Pros
After you get familiar with how the program works it becomes much easier to use. It also gives us plenty of options to customize reports and having all of our church information stored in one place is a big plus.
Cons
One downside is that customer service has become slower over the years. They do offer premium support if you pay extra which is frustrating. After being a customer for 15 years and paying substantial annual support fees is something I really don't appreciate.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Religious Institutions, 1-10 employees
More than a year
“accurate reporting with flexible formats”
Pros
Switching from Excel to this software has made our recordkeeping much more reliable. It lets us enter data accurately and as a result generate precise reports. There are also lots of reporting options available with many different formats to choose from which makes the overall product much more dependable.
Cons
If I had to point out one downside it would be the training requied. The support team provides plenty of helpful resources but it still takes a fair amount of time to fully understand and appreciate all the functions the program has to offer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Religious Institutions, 1-10 employees
More than a year
“membership tracking done right”
Pros
It covers a broad range of needs when it comes to managing member information. It has been particularly useful for following attendance patterns and tracking member contributions. It also makes putting together giving statements for members quick and simple.
Cons
The look of the interface feels very outdated and it seems like the user interface has barely changed in nearly ten years.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“great support and usability”
Pros
Program is very simple to use and the support team is outstanding. They're always ready to help whenever it's needed.
Cons
I don't have any complaints about this software. They're incredibly helpful and whenever updates or changes are made they always keep you informed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10