Church Windows Reviews

“too click-heavy and awkward

Pros

One thing they do very well is customer support. Whenever I send an email I usually get a helpful and friendly response within 24 hours.

Cons

Using it feels extremely click heavy. Even after three years with the software it still doesn't feel user friendly and almost everything comes across as awkward to work through. I can usually figure out how to complete what I need and the support team is super helpful but compared with QuickBooks and Aplos, this really lags behind in usability and overall user experience. The window control is especially frustrating! You'll be working in one section of the register and then it suddenly shifts you somewhere else which means you're constantly scrolling back and forth.

“reliable church contribution tracking

Pros

This software helps us manage member contributions effectively and supports the progress of our church projects very well.

Cons

We haven't come across any drawbacks with this software and we would definitely recommend it to other users.

“organized check-ins and directory

Pros

Handling check ins and maintaining the directory feels very organized with this software and it does a really good job of keeping everything in order.

Cons

A downside is that it doesn't seem to be very well known. I hadn't heard of it until my father mentioned it and I also think it should be a bit more accessible.

“functional and accurate performance

Pros

What I've liked most about it is how functional it is and how precise it feels in everyday use.

Cons

The part I've liked the least is the price since it is expensive.

“excellent member and donation tools

Pros

Member directory and donation tracking are handled very well by this powerful software. It also does a solid job with human resources, service management and provides quality IT tools.

Cons

All the features work very well.

“dated features despite solid records

Pros

Keeping track of church members and visitors is pretty easy with this and I really appreciate how well the different modules work together and share information.

Cons

At one point this software felt very advanced. However it seems like it has leaned too much on its long standing position in the market and hasn't kept up with the improvements newer church database platforms now offer. That gap is ultimately why we recently moved away from it.

“timeless beauty and durable value

Pros

Made me feel good about the money spent because the product really comes across as a high quality window. Each one combines impressive durability with a beautiful look and the price still feels affordable. On top of that the full installation services are a big plus since they help get the best performance and long term lifespan out of the windows. Switching to this feels like a solid choice for a classic lasting look!

Cons

Biggest downside is that it has a fairly limited feature set for users. For instance it does not include media management, response management or more advanced community building tools.

“helpful church tracking tools

Pros

Getting around the software feels very easy thanks to its user friendly design and well organized interface. It also includes a solid range of features built specifically for church organizations such as tracking individual member giving and generating custom reports when needed.

Cons

At times the software would run slowly or become unresponsive and reaching technical support was not always convenient.

“support completely unavailable

Pros

Connection between all the modules is really good when everything is actually working.

Cons

Right now support has been incredibly frustrating. Since calling in January 2023 I have not even been able to leave a voicemail because of the "high call volume" message and this all seems tied to the disastrous December 2022 update. Over the past 16 days I have submitted 5 trouble tickets through the website and also emailed the team but no one from support has responded or called me back at the phone number I provided. The website says someone will return the call within ONE day but that has not happened. I am frantic trying to get accounting questions answered before next week's Board meeting and at this point I have no way to reach anyone. Maybe posting this will finally help!

“powerful finance tracking modules

Pros

Something that really works well is the variety of modules they provide which helps us keep track of everything on the financial side. The management section is put together nicely with plenty of upgrade options if we ever need them and it makes it simple to view activity on a daily, monthly and yearly basis. It also gives us a good way to stay connected with followers, donors and others who support our religious organization.

Cons

Reports can be a little glitchy at times. It's something we can work around but it's still frustrating when it happens.

“very practical and user friendly

Pros

It's simple, very practical and really easy to use.

Cons

Everything feels perfect overall but the product still doesn't get enough publicity. No drawbacks about the software to mention though.

“very complete church management

Pros

Managing absolutely everything with it feels very easy.

Cons

I'm not missing any features at all! It feels very complete!

“affordable church management win

Pros

Getting started with it is simple and the customer support comes at a more affordable price.

Cons

I really don't have any complaints. At this lower price point it works well for church documentation, budgeting and program management.

“solid church management tools

Pros

Management features in this software are really good and have been one of the things I've appreciated most while using it.

Cons

The accounting side works but it could definitely use a bit more power and depth.

“muy sencillo de usar

Pros

Since I started using it I'm still getting familiar with everything but up to this point it feels very simple to use.

Cons

I haven't come across any drawbacks yet but as I keep learning how to use it I'll see if anything comes up.

“helpful church records management

Pros

Very easy to use and it really feels worth the money for what it offers. Pulling up previously stored information is simple and it does a really solid job of handling church administration.

Cons

A downside is that data can only be saved on Windows instead of in the cloud which is a bit discouraging. The cost can also be quite high for many churches in South Africa that operate on limited income so only a small number of churches may be able to afford this otherwise excellent software.

“centralized church campaign boost

Pros

After we split our nonprofit activities from our church operations this software helped fix several of the problems that came with keeping everything under one umbrella. We used to manage initiatives and campaigns together but now we can customize events and run campaigns specifically for the church. That change has led to better engagement and an increase in donations.

Cons

It is useful because it includes pretty much everything needed to handle the business side of running a church. That said since our church is tied to a fully operational nonprofit we already had access to many of the same features in other software. Having everything centralized in one database is definitely convenient but we still haven't come across any standout tools that feel unique to this software or only available through it.

“flexible pricing and helpful support

Pros

having the option for a one time payment is something I really appreciate. We do pay monthly for a few added services but it's reassuring to know that if we ever needed to scale back on those subscriptions we'd still have a fully functional product to manage the church's finances. Customer support has also been incredibly helpful whenever needed.

Cons

there's no mac support which does feel a bit restrictive since all of my design programs are on my macbook.

“helpful church management features

Pros

Getting around the software is easy and it offers a really useful set of features for managing our church and serving the community.

Cons

Haven't run into any problems or downsides with it up to this point.

“reliable all-in-one church management

Pros

Covers everything we need to manage donations, track member information, coordinate volunteers, handle bookkeeping and run payroll in real time. It's also a big advantage that there's no subscription required. The customer support has been great as well.

Cons

The interface isn't very interactive and getting comfortable with the system takes time. It can be especially challenging for people who aren't very computer literate.

“reliable church record keeping

Pros

at church I use this to enter and keep track of membership details and attendance and it has been dependable and easy to work with.

Cons

it took a little time at first to understand how everything worked but after that it was fine.

“versatile cloud updates

Pros

Something we really appreciate about this product is how versatile it is. It handles a wide range of tasks and the cloud based system makes it convenient to keep everything updated automatically.

Cons

Reporting is the part that feels lacking. There isn't really a easy way to create reports and I wish there were many more format options available.

“giving statements done in minutes

Pros

When tax season rolls around and it's time to prepare Giving Statements for our church members I actually look forward to it. This software makes the whole task incredibly simple. With just a few keystrokes and one click to print all of the member statements are sent to the printer almost instantly. It really doesn't get any easier than that. The program automatically keeps every gift entered throughout the year and turns it into a clear readable statement. After that it's just fold, stuff and mail.

Cons

I really don't have any complaints about the Donations section it. Some of the other reports can be a little more involved but this one definitely isn't.

“recurring transactions are great

Pros

The recurring transaction feature has been one of my favorite parts of using it.

Cons

One downside is that vendors and recurring transactions can't be sorted alphabetically and the software also doesn't work with the Apple operating system.

“user friendly with plenty of features

Pros

Very easy to use with a user friendly layout and lots of features and options available.

Cons

Honestly there is not much to complain about since the program is very user friendly.

“reliable support and giving tools

Pros

Using it has been very simple and the support team has been wonderful whenever I need help. We also use the online giving feature and being able to import Vanco into this platform has worked out really well for us.

Cons

It would be difficult for me to point to anything I like least. I'm very happy with the whole program.

“all-in-one church records

Pros

After you get familiar with how the program works it becomes much easier to use. It also gives us plenty of options to customize reports and having all of our church information stored in one place is a big plus.

Cons

One downside is that customer service has become slower over the years. They do offer premium support if you pay extra which is frustrating. After being a customer for 15 years and paying substantial annual support fees is something I really don't appreciate.

“accurate reporting with flexible formats

Pros

Switching from Excel to this software has made our recordkeeping much more reliable. It lets us enter data accurately and as a result generate precise reports. There are also lots of reporting options available with many different formats to choose from which makes the overall product much more dependable.

Cons

If I had to point out one downside it would be the training requied. The support team provides plenty of helpful resources but it still takes a fair amount of time to fully understand and appreciate all the functions the program has to offer.

“membership tracking done right

Pros

It covers a broad range of needs when it comes to managing member information. It has been particularly useful for following attendance patterns and tracking member contributions. It also makes putting together giving statements for members quick and simple.

Cons

The look of the interface feels very outdated and it seems like the user interface has barely changed in nearly ten years.

“great support and usability

Pros

Program is very simple to use and the support team is outstanding. They're always ready to help whenever it's needed.

Cons

I don't have any complaints about this software. They're incredibly helpful and whenever updates or changes are made they always keep you informed.