Small Business, 11-50 employees
“Great for streamlining operations”
Pros
It notifies me when I'm working with Paperwork and it's great for avoiding unnecessary downtime. The call distribution feature is also fantastic since it routes calls based on how long I've been in Ready status or when I last handled a call.
Cons
Call transfers feel awkward and clunky to handle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Easy to use and efficient”
Pros
I really appreciate how smooth everything is. What I love most is that it connects easily with the invoicing system, so we're working with the same customer database from initial leads all the way through to closing sales. Even though my team isn't particularly tech-savvy, they can still use it without much trouble. For our chain of retail hearing aid shops, this has been an excellent fit. We've got some development ideas we're hoping the Composity team will consider implementing. And honestly the pricing is incredible and probably the best deal you'll find anywhere! That's definitely a huge plus for us.
Cons
I honestly can't think of anything negative to say about it. there really isn't anything that bothers me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10