
Contacts App Reviews
Total 12 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars42%
4
Stars58%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Sagnik
Accounting, 11-50 employees
Free Trial
“Reliable software
Pros
Contacts App CRM software has a great interface thats really easy to use. I would say it is a simple and beginner friendly tool.
Cons
No complaints to share as it is really good and definitely one of the best I've used.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Masud
Information Technology and Services, 51-100 employees
Less than a year
“Perfect for any business
Pros
I really like the ticket management features and the online CRM tools are great too. Plus it simplifies lead management and offers great account management features as well. Overall it is a solid help desk solution that makes customer success easier.
Cons
Switching to it has been seamless process with no issues at all.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Oluwa-Locheyi
Retail, 51-100 employees
Less than a year
“Pretty useful tool
Pros
Apptivo is a well organized software with a clean interface that helps automate both internal and external sales tracking. Also it offers online support whenever we need.
Cons
I have not faced any trouble with it for my use. In short I really like the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Linda
Professional Training & Coaching, 11-50 employees
Less than 6 months
“Ideal for a solo entrepreneur
Pros
As someone who values tools that are both efficient and flexible Apptivo CRM has really impressed me. As a solo entrepreneur I need a CRM that integrates smoothly with various apps and it does just that. Also it allows me to build a tech ecosystem customized to my needs. What I love most is its user friendly design which saves me time and makes the whole experience seamless. Plus the fact that it integrates pretty easily with Google products makes it even better. The connection with Stripe for managing payments is also fantastic. Lastly the customer support is top-notch as they respond almost instantly to chats.
Cons
For someone unfamiliar with CRMs like objects and APIs I can say it might be a bit tricky to use at first. So if you are a newbie you might need customer support to guide you through.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Scott
Retail, 11-50 employees
More than a year
“Easy to customize
Pros
It is easy to use and the customer support is truly amazing. Plus I can access it from anywhere and it's highly customizable.
Cons
I noticed that the website works a little slow at times and the Android app is not the best.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Herman
Management Consulting, 11-50 employees
Less than a year
“The ultimate business solution
Pros
I love that I can add or delete fields and fully control field attributes. The conversion process is also great but there could be a few more options. Ane I really like that it integrates with Xero and the staff provided solutions to sync with multiple Xero accounts which is really helpful.
Cons
Being an online solution, it depends on the internet and overseas cables which causes minor issues for me now and then. Also the email receiving function is not great, so I will stick with Outlook for that but sending emails works perfectly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Sumit Kumar
Information Technology and Services, 101-500 employees
Less than a year
“Has some cool features
Pros
The CRM is not only easy to use but sales and contact management are really good too.
Cons
In my opinion it is quite expensive and the performance is average.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Evelyn
Leisure, Travel & Tourism, 11-50 employees
More than a year
“Offers the best support
Pros
In my opinion it is a great solution that's well worth the money especially with the excellent customer service.
Cons
Well I wish it had more integration options like with Clickfunnels.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Larry
Broadcast Media, 51-100 employees
More than a year
“Simple and provides amazing support
Pros
It is really easy to use and adapt to. Plus making changes to the system is simple and everything is easy to understand so it does not take much time of ours to get the hang of it.
Cons
Some of the explanations are a bit confusing probably due to regional language differences. For example trigger will fire in the next year actually means it will happen in a year, not exactly 365 days. Some of the manuals need to have consistent English but overall I find the instructions easy to follow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
abdou
Internet, 11-50 employees
Less than a year
“Great marketing solution
Pros
Not only is it easy to use but I find it pretty simple to customize too which makes it a great fit for any type of business.
Cons
I occasionally notice small billing errors but everything else runs smoothly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Daniel
Retail, 11-50 employees
Less than 6 months
“outstanding app
Pros
It helps us make all our business operations smoother and more efficient, eventually saving us time and reducing complexity.
Cons
So far I have not found anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sal
Entertainment, 11-50 employees
More than a year
“Decent software
Pros
The software is feature rich and the best thing is that all the features it has are proven useful for us. And now this tool is very important for keeping my company organized and running smoothly.
Cons
Setting it up can take some patience but Kudos to the support team as they are always there to assist us when needed.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9