Total 10 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NH

Nicole H.

Small Business, 11-50 employees

4.0
December 2023

Outstanding customer service experience

Pros

It responds incredibly fast whenever we need help and always finds solutions for us. The automation features are fantastic too and being able to create different forms and workflows for each school keeps our leads perfectly organized and routed to the right team members.

Cons

We've gone through about 6 different recruiters and each one had there own way of organizing everything. All the forms, automations and emails pile up over time. I really wish there was a bulk delete option for unused forms instead of having to go into each one individually to unpublish or remove them.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

MF

Maria F.

Mid Market, 51-100 employees

5.0
September 2023

Impressive dealership management software

Pros

It has completely transformed how we handle administrative work at our school. The automated features make managing daily tasks so much easier and have really cut down on staff workload. When we host large events, the check-in app is absolutely invaluable and registration runs smoothly without any hiccups. I love how the payment tab connects with Stripepay through API integration which means we dont have to constantly bug our finance team about bank statement verification anymore. The API integration capabilities are fantastic and let us customize everything to fit our specific requirements. Honestly any school would benefit from having this platform and I'd recommend it without hesitation!

Cons

The check-in app only works for events, not bookings which is frustrating. With 22 sites to manage, the reporting at an organizational level is pretty weak and I have to log into each account separately to get the data I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EO

Emily O.

Small Business, 11-50 employees

5.0
August 2023

Great Tool with Room to Grow

Pros

The customer service support is fantastic and helps us deliver better service to prospective families. This tool has been a game-changer for our small admissions team and it optimizes our limited time and makes managing inquiries so much easier. We're able to create more touchpoints with families than we could before which really improves the overall experience we provide.

Cons

The initial setup felt overwhelming, switching to a new system and figuring out everything it could do was intimidating at first. Thankfully, the team walked us through every step and made the whole process much easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN

Sheryl N.

Mid Market, 51-100 employees

5.0
July 2023

Great Tool for Family Engagement

Pros

I really appreciate having the extra time to connect with families as things happen.

Cons

The only downside is that we didn't start using this sooner! I'd love to see the reports become more user friendly for our college's specific needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Amanda M.

Mid Market, 51-100 employees

5.0
May 2023

Incredible tool that saves time

Pros

This tool perfectly adapted to our unique business needs even though we're not in education. I needed something that combined event management with CRM capabilities, plus the ability to create automated customer journeys. The automation features have been a game changer and we've saved about 25% of our time each week which gives us more bandwidth to focus on innovation and creative projects. Every aspect of this platform has become essential to how we operate.

Cons

The app integration just isn't there yet. While this might not matter for teachers, we've really stretched what this platform can do for our operation. Once they figure out how to merge these systems together, it'll completely transform how we work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KS

Kate S.

Small Business, 11-50 employees

4.0
April 2023

Modernizes our enrollment workflow perfectly

Pros

It made our switch from manual enrollment handling to electronic processing incredibly smooth. It's created a much better experience for prospective parents while also streamlining everything for our staff.

Cons

Scheduling training sessions can be a challenge when their team is swamped and support tickets don't always get resolved as quickly as I'd like. It can be frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

JF

Jennifer F.

Enterprise, 500+ employees

5.0
February 2023

Transformed Our Admission Workflow

Pros

The admissions process runs so much smoother now and I finally ditched all those messy spreadsheets that were driving me crazy. Having event registration sync directly with our database saves tons of time. What really stands out though is the support team and they're always there when I need help and actually solve problems instead of just passing me around.

Cons

The email feature feels outdated and is missing some basic stuff that you'd find on any other email platform. I know they're working on updating it but right now it's lacking functionality that should be standard.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LP

Lauren P.

Small Business, 11-50 employees

5.0
February 2023

Excellent CRM for admissions workflow

Pros

It has been a game changer for boosting our enrollment numbers over the last couple years. Sure, it's streamlined how our marketing and admissions teams work together but the real win is how much better the experience is for our prospective students. What really stands out is the flexibility and you can customize everything to fit your specific needs and processes. Their support team has been absolutely fantastic too, always responsive and genuinely interested in hearing feedback for making the platform even better.

Cons

The interface can feel clunky in some areas and there are definitley features that could use some refinement. Despite these issues, it's still the most powerful and relevant tool I've used for managing school admissions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Kylie C.

Enterprise, 500+ employees

5.0
February 2023

Game changer for my daily work

Pros

The customer service is absolutely incredible. Setting everything up was surprisingly smooth from start to finish. The team is incredibly responsive and makes onboarding really straightforward to understand. After getting the basics down, they assigned me a dedicated Customer Support manager who's been fantastic. No request is ever too much trouble for them. All this comes with a system that's completely revolutionized how I handle daily tasks, making my work life so much simpler. Parents have noticed a huge improvement in their experience too.

Cons

I haven't run into any issues yet, everything's been working great for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JE

Jessica E.

Small Business, 11-50 employees

5.0
February 2023

Excellent Support Experience

Pros

I'm impressed with how much time and money this will save our team. The interface is really user-friendly and I appreciate that we can customize things to fit our specific needs. It's going to make our workflow much more efficient, so we're excited to start using it.

Cons

Integration with our existing systems has been challenging, though that's not entirely on this platform. We've run into some teething problems with Synergetic and our website but we're working through those issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9