Financial Services, 51-100 employees
Less than a year
“Five9 Helo me help you”
Pros
I really liked how this app functions and the features it provides when accessed.
Cons
Installing Five9 on my desktop was the toughest software installation I have ever come across. Plus, restarting it each day felt like moving a mountain.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
6
Functionality
4
Telecommunications, 500+ employees
Less than a year
“Jenelyn Review”
Pros
It is pretty simple to conduct surveys or gather customer feedback, as well as monitor all contacts and add notes to conversations.
Cons
There are some bugs with noticeable lag and occasional delays in responding to customers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10