Gymdesk Reviews

“Excellent tool!

Pros

This program is the easiest to use and truly dummy-proof. What stands out most about Gymdesk is their incredible customer service. Everyone is super helpful.

Cons

Honestly I have nothing to complain about. Okay, this review might seem silly but I genuinely have not found anything I dislike, so it is hard to write more.

“Amazing value paired with excellent service

Pros

The onboarding process and live support were excellent. I was genuinely impressed by everyone I dealt with and appreciated how open the company was to my feedback. Plus there are no implementation fees or contracts, which makes it even better.

Cons

This platform can feel a bit restrictive. It would be great if there were more flexibility in configurations and customizations.

“My go-to as a small business owner!

Pros

Tracking attendance and signing up new members at my BJJ academy has never been easier. All the students love the app and checking into class is completely seamless.

Cons

It would be helpful to have the option to add videos to content exclusively for members.

“Help us in clients management

Pros

Accessing client information is very easy and excellent. We have over 200 clients and they all appreciate how easy it is to find what they need.

Cons

There should be more customization options for testing and promotions.

“It's the BEST!

Pros

We just opened our academy and had a lot going on, especially with moving interstate. Gymdesk came highly recommended by a few other gyms while I was exploring different software options. After doing some research, I really loved the features it offered. The platform is simple and incredibly easy to use, which has made my admin tasks so much simpler. Best of all, whenever I have questions, I just email the team and get a super helpful response within 24 hours.

Cons

Only Stripe supports bank transfer payments right now, which feels limiting.

“It can be much better

Pros

Overall, GymDesk is really simple software with great potential. I have tried many gym CRMs, and none have met all my needs. This is definitely in my top five. The best part is the member management, especially since we have multiple age groups, programs and rankings. We can customize rank and program requirements and link those to belt testing and grading. The member profile management is thorough, contract setup is simple and the interface is easy to navigate. Plus, customer service is friendly and responds quickly.

Cons

Reporting features are very limited and sometimes unclear. Event management also needs improvement.

“Top-notch software

Pros

This program is so easy to use and simple to work with. Switching from Glofox to Gymdesk was the best decision for my gym and I would recommend it to anyone.

Cons

I have no cons to mention about this software because it is truly amazing.

“Best gym owner app available

Pros

It took me just two days to fully set up Gymdesk for my new gym. As I grew and needed to adjust things, I could easily make changes from either the computer or the app within minutes. When I had a question about merging clients, their team was super responsive and gave clear instructions.

Cons

Liked everything about it and have not experienced any issues.

“Highly recommended for small to medium gyms

Pros

Gymdesk is a simple, easy to use platform with no crashes, lag or interruptions between clients and the gym. I underestimated this software at first, but it is definitely worth the price.

Cons

We are using our own website portal, which adds extra costs for us and I have not had enough time to fully explore the provided website yet.

“Essential for serious business owners!

Pros

It covers all our business needs from membership tracking to website hosting and client communication. It is extremely userfriendly and their customer service is spot on.

Cons

There are no major downsides. I understand the product is constantly evolving based on user feedback.

“A tailored solution for fitness

Pros

Such a user-friendly tool and it offers exactly what I need without any complications.

Cons

It would be great to have a texting platform accessible from a phone app for business use, plus a general business management app. Also the ability to create personalized programs for each member rather than linking a program to a specific membership would be fantastic.

“Incredible software

Pros

Easy to use, logical interface and helpful staff. It is enjoyable and far ahead of other options I have tried.

Cons

Check-in history does not seem to be saved. Maybe if you use the front desk app it is but that adds a lot of overhead for us. Also, sometimes it seems like two waivers are signed and I am not sure why or how that happens.