iCRM Reviews

“Smooth Workflow Integration Tool

Pros

I find it really simple to use and setting up our workflows was a lot easier than I expected. It didn't take much time or effort to connect everything which made the whole process smooth and stress free for me.

Cons

The interface feels very outdated compared to other options out there. It's not as flexible as I'd like it to be for different workflows. Also there's no way to test it out before committing to a purchase which is frustrating.

“Streamlines workflow integration

Pros

It's very simple to learn and use and integrating workflows is also very smooth.

Cons

The interface feels outdated compared to other options I've used. It's not as flexible as I'd hoped and there are limitations that make it less adaptable for different workflows. Also frustrated they don't offer a free trial, so you're basically buying blind without being able to test it first.

“Customer Profile Management Tool

Pros

I really appreciate having all customer information centralized in one spot and it makes everything so much easier to access.

Cons

I had to switch between multiple tabs in the iCRM which was inconvenient.

“All in one solution

Pros

I really appreciate having all customer information centralized in one spot, it makes everything so much easier to access.

Cons

I had to keep switching between different tabs in the system which got annoying.