Overview
iCRM offers a flexible platform that unifies sales, marketing, and support automation to streamline business processes. While some users mention the mobile app needs improvement, its strong customization options and intuitive interface make it a compelling choice for businesses seeking a tailored CRM solution.
Overall Rating
Based on 4 users reviews
2.8
Rating Distribution
Positive
50%
Neutral
25%
Negative
25%
Starting Price
Custom
iCRM Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is iCRM?
iCRM is a unified customer relationship management (CRM) platform designed to streamline sales, marketing, and support operations for SMBs, with scalable features for larger enterprises. It delivers robust sales force automation to help teams manage leads, track opportunities, and increase conversion rates. By automating complex workflows and reducing manual tasks, iCRM enables businesses to improve operational efficiency and focus more on high-value, customer-focused activities.
iCRM Pricing
iCRM offers the following pricing plans:
- Standard: ₹1000/user/month
- Professional: ₹1300/user/month
- Enterprise: ₹1600/user/month
Disclaimer: The pricing is subject to change.
iCRM Integrations
The software supports integration with multiple systems and platforms, such as:
- Google Ads
- IndiaMart
- TradeIndia
Who Is iCRM For?
iCRM is designed to support a variety of roles and sectors within the CRM and business operations landscape, including:
- Sales teams
- Marketing professionals
- Customer support agents
- Small business owners
- Mid-sized companies
- Service-based industries
- B2B organizations
Is iCRM Right For You?
iCRM is an ideal solution for businesses needing a system tailored to their unique and complex processes. Its standout feature is its deep customizability, making it a highly flexible and scalable platform capable of handling large data volumes. With advanced security features, iCRM is built to grow with your company, ensuring data protection, enhanced productivity, and proactive customer service.
Still doubtful if iCRM is the right fit for you? Contact our customer support staff at (661) 384-7070 for further assistance.
iCRM Features
iCRM enables organizations to manage the entire sales cycle with tools for lead tracking, account management, and quote generation. Teams can monitor progress, identify opportunities, and optimize workflows to improve business development efficiency and close more deals with confidence.
The software helps marketing teams plan and execute campaigns through integrated email and non-email channels. Users can create web-to-lead forms, access detailed analytics, and build custom reports and dashboards to measure campaign success and manage leads from a centralized platform.
iCRM streamlines after-sales service with features like ticket management, inbound email handling, knowledge base access, and bug tracking. Customers benefit from faster resolution times, while businesses maintain consistent service levels through self-service portals and time-sensitive case workflows.
The platform provides real-time business insights using customizable dashboards and analytics tools. Users can generate data-rich reports that support informed decision-making, track performance across departments, and identify trends that drive operational improvements and strategic growth.
iCRM offers a no-code configuration engine that supports deep customization without technical complexity. The platform efficiently handles large volumes of data and adapts to evolving needs, making it suitable for growing businesses that require reliable performance and deployment flexibility.
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