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iCRM

iCRM

Last Updated Aug 30, 2025

Overview

iCRM offers a flexible platform that unifies sales, marketing, and support automation to streamline business processes. While some users mention the mobile app needs improvement, its strong customization options and intuitive interface make it a compelling choice for businesses seeking a tailored CRM solution.

Overall Rating

Based on 4 users reviews

2.8

Rating Distribution

Positive

50%

Neutral

25%

Negative

25%

Starting Price
Custom

What Is iCRM? 

iCRM is a unified customer relationship management (CRM) platform designed to streamline sales, marketing, and support operations for SMBs, with scalable features for larger enterprises. It delivers robust sales force automation to help teams manage leads, track opportunities, and increase conversion rates. By automating complex workflows and reducing manual tasks, iCRM enables businesses to improve operational efficiency and focus more on high-value, customer-focused activities.

iCRM Pricing 

iCRM offers the following pricing plans:

  • Standard: ₹1000/user/month
  • Professional: ₹1300/user/month
  • Enterprise: ₹1600/user/month
Request a personalized iCRM pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Watch the iCRM demo to learn more about its integration arrangements.

iCRM Integrations 

The software supports integration with multiple systems and platforms, such as: 

  • Facebook
  • Google Ads
  • IndiaMart
  • TradeIndia

Who Is iCRM For?

iCRM is designed to support a variety of roles and sectors within the CRM and business operations landscape, including:

  • Sales teams
  • Marketing professionals
  • Customer support agents
  • Small business owners
  • Mid-sized companies
  • Service-based industries
  • B2B organizations

Is iCRM Right For You?

iCRM is an ideal solution for businesses needing a system tailored to their unique and complex processes. Its standout feature is its deep customizability, making it a highly flexible and scalable platform capable of handling large data volumes. With advanced security features, iCRM is built to grow with your company, ensuring data protection, enhanced productivity, and proactive customer service.

Still doubtful if iCRM is the right fit for you? Contact our customer support staff at (661) 384-7070 for further assistance.

Pros And Cons of iCRM

Pros

  • User-friendly interface suitable for non-technical users

  • Comprehensive reporting and analytics improve business decisions

  • Scalable architecture supports both SMBs and larger enterprises

Cons

  • Mobile app performance is limited compared to the desktop version

  • Integration setup can be complex and may require technical support

Frequently Asked Questions

No, iCRM does not offer an API.

iCRM software is primarily available in English.

iCRM features are used by sales teams, marketing professionals, customer support agents, small business owners, and mid-sized companies across various business operations.

iCRM cost starts at ₹1000/user/month for the Standard plan. The Professional plan is priced at ₹1300/user/month, while the Enterprise plan is available for ₹1600/user/month. Get a custom iCRM price estimate tailored to your needs.

iCRM offers support via phone, email, live chat, and tickets, along with training and a dedicated Relationship Manager for post-launch assistance.

iCRM supports integration with multiple platforms and systems, including Google Ads, Facebook, TradeIndia, and IndiaMart.

Yes, iCRM offers a dedicated mobile application.