Furniture, 1-10 employees
More than a year
“Covers all sales & purchasing”
Pros
I really like that my account managers are super fast in helping me and customizing the system to fit exactly what I need. I never hear "it can't be done." They always find a way.
Cons
I know this isn't really about the software itself but I really wish the remote desktop access to the software was faster. The local install works really fast, though.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 1-10 employees
Less than a year
“Complete solution for our business”
Pros
Everything I need to close a sale is in this software. It covers quotes, sales, contracts, invoicing, AR and AP accounts, contacts and accounting. Plus, KiBiz customized a few things for us like making it easy to send proposals or contracts directly linked to the sale whether I need to print them or email them, it's very simple.
Cons
I've run into a few minor bugs but the support team has been quick to fix them. For example a phone number wasn't printing in the right format but they got it sorted right away.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Food Production, 1-10 employees
More than a year
“Easy to use”
Pros
It helped us tailor the software for our bakery product distribution. It allowed us to create standard customer orders and make daily changes on the fly. We can print, email or even e-fax invoices to customers by routes. We can also apply payments and generate weekly statements for customers. It really met our needs and their customer support is fantastic.
Cons
No complaints at all, the program has been working great for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Packaging and Containers, 1-10 employees
More than a year
“Very efficient solution”
Pros
It does pretty much everything I need to run my business. It's efficient and flexible enough, plus it's easy to find files and info when I need it.
Cons
I bought it for more than one computer but we never got it working on the second one. I also thought it would include a checkbook feature but the program kept crashing, so I gave up and switched to QB for accounting. Also, some data can't be entered later like customer PO#s.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Wholesale, 11-50 employees
More than a year
“Custom made software for businesses”
Pros
We can customize it to do very much anything we want. The user interface works perfectly for our business and workflow. Allen has a lot of experience and it's clear that It is a great solution for businesses like ours.
Cons
There's not much to dislike. Since it's based on FileMaker, development is easy and quick but sometimes the little details don't have as many options due to FileMaker's limitations. Still the pros definitely outweigh the cons. Overall it's not a huge issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10