Mid-Market, 51-100 employees
“Feels Like Yesterday's CRM Technology”
Pros
I love how well-organized and clean everything looks and the mobile app works smoothly without any hiccups.
Cons
The dropdown menus feel clunky and the interface is way too cluttered for my liking.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Mid-Market, 51-100 employees
“Very user friendly interface”
Pros
I really appreciate how all my follow-ups are organized in a checklist format and there's something satisfying about checking everything off once I've completed all the calls. The home screen layout is another nice touch that makes navigation smooth.
Cons
I can't view text messages through the application.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Mid-Market, 51-100 employees
“Frustrating Performance Issues”
Pros
The interface takes some getting used to when you're starting out and I've noticed it can be very slow at times.
Cons
It takes about a week to get comfortable with instead of just a few days which makes training new employees very expensive.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
7