Last Updated
Overview
Momentum CRM software offers a specialized management solution for automotive dealerships, unifying sales and service operations. While some users note its mobile app has limited functionality compared to the web version, its comprehensive, cloud-based platform provides robust tools for lead management, customer retention, and revenue growth.
Overall Rating
Based on 3 users reviews
3.3
Rating Distribution
Positive
33%
Neutral
67%
Negative
0%
Starting Price
Custom
Momentum CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Momentum CRM?
Momentum CRM is a cloud-based customer relationship management (CRM) platform designed specifically for the unique operational demands of the automotive industry. It provides dealerships of all sizes, from single-location startups to large enterprises, with an end-to-end solution to manage the entire customer journey. Its lead management and customer retention tools work to convert prospects and foster long-term loyalty. Overall, Momentum CRM software helps streamline workflows by integrating key dealership functions like sales, service, and F&I.
Momentum CRM Pricing
Momentum CRM Integrations
Momentum CRM supports integration with multiple platforms essential for dealership operations, such as:
- GoTo Connect
- Conversica Software
- Quotible
- AutoAlert
- SmartPath
Who Is Momentum CRM For?
Momentum CRM is ideal for sales, service, and F&I departments of auto dealership businesses across the automotive industry.
Is Momentum CRM Right For You?
Momentum CRM is an ideal choice for dealerships aiming to unify operations and enhance the customer lifecycle. Its standout capability is its niche-specific auto dealership CRM solution that provides a deep understanding of automotive-specific challenges. Moreover, the platform is highly scalable, enabling you to grow with your business while maintaining seamless client management and accelerating your sales. Trusted by automotive manufacturers worldwide, including Toyota, Mercedes-Benz, and Nissan, Momentum CRM ensures operational compliance and reliability.
Still not sure about Momentum CRM? Contact our support team at (661) 384-7070 for further guidance.
Momentum CRM Features
Internet Lead Management
The feature uses advanced algorithms to turn online inquiries into sales opportunities. It ensures prompt, personalized responses to digital queries, empowering your sales team to engage effectively with prospects and boost conversion rates.
Seamless DMS Integrations
The software provides seamless data synchronization with leading dealership management system (DMS) platforms. It creates a unified view of customer information, including service histories and inventory, which helps streamline daily operations and improve the quality of customer interactions.
Customer Retention Tools
The platform uses predictive analytics to anticipate customer needs and foster loyalty. By enabling personalized follow-ups, these tools help nurture long-term relationships, turning one-time buyers into brand advocates and securing recurring revenue for your dealership.
Revenue Growth Solutions
Momentum CRM provides revenue growth solutions that use state-of-the-art analytics to identify hidden sales opportunities. This functionality enables dealerships to maximize profit margins, uncover untapped market potential, and make informed, data-driven decisions for strategic growth.
Bulk Marketing Capabilities
With these capabilities, the software allows you to execute large-scale campaigns with precision. It combines advanced analytics with an intuitive design interface to deliver tailored messages to the right audience, maximizing engagement and response rates.
Pros And Cons of Momentum CRM
Pros
Seamlessly create and update client records
Robust scheduling and note-taking functionality
Formally structured and organized interface
Cons
The texting function requires landline number verification
Mobile app lacks all web-based functions
Momentum CRM Reviews
Total 3 reviews
3.3
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars33%
3
Stars67%
2
Stars0%
1
Stars0%
Share your experience
Mid-Market, 51-100 employees
“Feels Like Yesterday's CRM Technology”
Pros
I love how well-organized and clean everything looks and the mobile app works smoothly without any hiccups.
Cons
The dropdown menus feel clunky and the interface is way too cluttered for my liking.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Mid-Market, 51-100 employees
“Very user friendly interface”
Pros
I really appreciate how all my follow-ups are organized in a checklist format and there's something satisfying about checking everything off once I've completed all the calls. The home screen layout is another nice touch that makes navigation smooth.
Cons
I can't view text messages through the application.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Mid-Market, 51-100 employees
“Frustrating Performance Issues”
Pros
The interface takes some getting used to when you're starting out and I've noticed it can be very slow at times.
Cons
It takes about a week to get comfortable with instead of just a few days which makes training new employees very expensive.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
7
Frequently Asked Questions
What types of pricing plans does Momentum CRM offer?
The Momentum CRM cost is customizable for each business. Request a personalized Momentum CRM pricing quote for your business.
Does Momentum CRM have a mobile app?
Yes, Momentum CRM offers a mobile app for both iOS and Android devices.
What language does Momentum CRM support?
Momentum CRM is primarily available in English.
Who are the typical users of Momentum CRM?
Typical users of Momentum CRM features are sales, service, and F&I departments of auto dealership businesses in the automotive industry.
What level of support does Momentum CRM offer?
Momentum CRM provides support through phone and email.
Does Momentum CRM offer an API?
The official website of Momentum CRM does not specify its API availability.
What other apps does Momentum CRM integrate with?
Momentum CRM integrates various third-party platforms, including GoTo Connect, Conversica, Quotible, AutoAlert, and SmartPath.