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Overview

Momentum CRM software offers a specialized management solution for automotive dealerships, unifying sales and service operations. While some users note its mobile app has limited functionality compared to the web version, its comprehensive, cloud-based platform provides robust tools for lead management, customer retention, and revenue growth.

Momentum CRM Specifications

  • Contact Management
  • Lead Management
  • Opportunity Management
  • Sales Forecasting

Momentum CRM Features

Internet Lead Management

The feature uses advanced algorithms to turn online inquiries into sales opportunities. It ensures prompt, personalized responses to digital queries, empowering your sales team to engage effectively with prospects and boost conversion rates.

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Seamless DMS Integrations

The software provides seamless data synchronization with leading dealership management system (DMS) platforms. It creates a unified view of customer information, including service histories and inventory, which helps streamline daily operations and improve the quality of customer interactions.

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Customer Retention Tools

The platform uses predictive analytics to anticipate customer needs and foster loyalty. By enabling personalized follow-ups, these tools help nurture long-term relationships, turning one-time buyers into brand advocates and securing recurring revenue for your dealership.

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Revenue Growth Solutions

Momentum CRM provides revenue growth solutions that use state-of-the-art analytics to identify hidden sales opportunities. This functionality enables dealerships to maximize profit margins, uncover untapped market potential, and make informed, data-driven decisions for strategic growth.

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Bulk Marketing Capabilities

With these capabilities, the software allows you to execute large-scale campaigns with precision. It combines advanced analytics with an intuitive design interface to deliver tailored messages to the right audience, maximizing engagement and response rates.

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Pros And Cons of Momentum CRM

Pros

  • Seamlessly create and update client records

  • Robust scheduling and note-taking functionality

  • Formally structured and organized interface

Cons

  • The texting function requires landline number verification

  • Mobile app lacks all web-based functions

Momentum CRM Reviews

Total 3 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

33%

3

Stars

67%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Mid-Market, 51-100 employees

3.0
September 2019

Feels Like Yesterday's CRM Technology

Pros

I love how well-organized and clean everything looks and the mobile app works smoothly without any hiccups.

Cons

The dropdown menus feel clunky and the interface is way too cluttered for my liking.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Mid-Market, 51-100 employees

4.0
February 2019

Very user friendly interface

Pros

I really appreciate how all my follow-ups are organized in a checklist format and there's something satisfying about checking everything off once I've completed all the calls. The home screen layout is another nice touch that makes navigation smooth.

Cons

I can't view text messages through the application.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

SI

Sal I.

Mid-Market, 51-100 employees

3.0
January 2018

Frustrating Performance Issues

Pros

The interface takes some getting used to when you're starting out and I've noticed it can be very slow at times.

Cons

It takes about a week to get comfortable with instead of just a few days which makes training new employees very expensive.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

7

Frequently Asked Questions

What types of pricing plans does Momentum CRM offer?

The Momentum CRM cost is customizable for each business. Request a personalized Momentum CRM pricing quote for your business.

Does Momentum CRM have a mobile app?

Yes, Momentum CRM offers a mobile app for both iOS and Android devices.

What language does Momentum CRM support?

Momentum CRM is primarily available in English.

Who are the typical users of Momentum CRM?

Typical users of Momentum CRM features are sales, service, and F&I departments of auto dealership businesses in the automotive industry.

What level of support does Momentum CRM offer?

Momentum CRM provides support through phone and email.

Does Momentum CRM offer an API?

The official website of Momentum CRM does not specify its API availability.

What other apps does Momentum CRM integrate with?

Momentum CRM integrates various third-party platforms, including GoTo Connect, Conversica, Quotible, AutoAlert, and SmartPath.