Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

24%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

P

Patrick

Construction, 1-10 employees

Less than a year

5.0
October 2017

A fantastic value

Pros

This system is incredibly robust yet affordable, making it perfect for small businesses seeking support with customer retention and marketing.

Cons

The only challenging aspect for us is the number of fields required for proper reporting data. To fully utilize the features, there's a lot of repetitive data entry that can be easy to overlook without a documented procedure.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LA

Lea Ann

Management Consulting, 1-10 employees

Less than 6 months

4.0
July 2017

Mothernode CRM

Pros

The learning curve was minimal, and the customer service is outstanding. The initial training offered was of top-notch quality.

Cons

The system changed slightly after I received training, so I need to re-learn where everything is. I haven't had much time to explore its full capabilities yet, but I look forward to using it more soon.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

A

Andy

Electrical/Electronic Manufacturing, 11-50 employees

Less than 6 months

4.0
January 2017

Stable

Pros

It's stable and consistent. The new best practices email feature is particularly helpful.

Cons

I wish it had a few more functions related to job costing. We're still exploring its full potential.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Surya

Computer Software, 51-100 employees

Less than 6 months

4.0
December 2016

Genuine

Pros

I find it to be a solid product, and I'm pleased to utilize it whenever the need arises.

Cons

It's not flawless, but it's close enough to earn an A from us. Implementation and support have been excellent.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

L

Lylee

Farming, N/A employees

Less than 6 months

5.0
September 2016

Great Platform and Unbeatable Customer Service

Pros

Compared to other CRMs we considered, Mothernode's clean, clear, and easy-to-use format stands out. Beyond the system itself, we've been impressed by the exceptional customer support provided by MN. Justin and the team have been phenomenal. Organizing all our customer data in such a clear and user-friendly manner has been incredibly beneficial.

Cons

We use a web-based email system and have encountered some challenges utilizing all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9