Mothernode CRM Reviews
25 Review(s)
softwareOverall Rating
4.8
25 Review(s)
Rating Distribution
5
(19)
4
(6)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Overall Rating
4.8
25 Review(s)
Rating Distribution
5
(19)
4
(6)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Optimo
Optimo
Pros
It is very efficient and functional, meets its purpose well.
Cons
A driving tutorial would be highly beneficial for individuals such as myself who are seeking to enhance their skills behind the wheel.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manuel
Hospital & Health Care, 101-500 employees
Less than 6 months
December 2022
Signage/Construction Industry
Signage/Construction Industry
Pros
Mothernode CRM stands out to me with its exceptional interface. The organized and logical layout of this cloud-based solution makes it smooth to navigate. I've noticed with each major update that the developers not only listen to user feedback but also have the ability to integrate these suggestions effectively, enhancing existing features and introducing robust new ones. The outputs our clients receive from Mothernode are sharp and professional.
Cons
This software's reporting feature produces excellent printed documents, PDFs, or spreadsheets, and integrates smoothly with other tools. Yet, I hope to see future versions of Mothernode allow this powerful reporting feature to generate on-screen.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lukas
Construction, 1-10 employees
More than a year
December 2019
Mothernode- The best platform available
Mothernode- The best platform available
Pros
It's intuitive and fully functional for all our needs. While no software is perfect out of the box, this one comes very close. After some adjustments to fit our daily processes, we now rely on this software as our lifeblood.
Cons
The old interfaces were less intuitive, but the new ones are more logical and clear.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Silas
Architecture & Planning, 51-100 employees
More than a year
December 2019
Makes follow-up easy
Makes follow-up easy
Pros
I appreciate the ability to email directly from the program, the event logging, and the efficient tracking of our prospecting efforts. The Quotes section is also excellent, user-friendly and presents a professional appearance, complete with electronic signatures.
Cons
While I don't have any major complaints, I do wish the mobile platform was better. It'd be great to filter my own leads and search contacts while on the road, enabling calls without needing my PC.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kirk
Construction, 101-500 employees
More than a year
December 2019
Mothernode for Sign Manufactures
Mothernode for Sign Manufactures
Pros
I value its capability to consolidate all our information in one place. The software's ease of customization and user-friendly interface are particularly appealing.
Cons
I wish the unique numbers generated in each module could move throughout the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terry
Alternative Medicine, 11-50 employees
Less than a year
December 2019
From a daily user
From a daily user
Pros
The relational database feature is impressively straightforward.
Cons
Honestly, there are not any real issues. The high level of customization can be overwhelming at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Design, 11-50 employees
More than a year
December 2019
Effective & Efficient
Effective & Efficient
Pros
There's a lot to admire about Mothernode. The Leads and Opportunities module is comprehensive and invaluable for keeping track of potential sales. It's easy to use and ensures we stay on schedule to move our projects forward. What I appreciate most is the consistent format across all modules, whether handling quotes, orders, or purchase orders, the functions for data entry, tracking, and reporting remain uniform.
Cons
I'm really trying to think of something, but any issues are so minor that they slip my mind. Also, Mothernode encourages users to report issues, promising resolutions in less than 24 hours.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Architecture & Planning, 1-10 employees
More than a year
December 2019
Adaptive to Meet Needs
Adaptive to Meet Needs
Pros
As a large, multi-department office, Mothernode is invaluable for streamlining processes and enhancing transparency. It's not just beneficial for us internally, it also enhances our service to clients. Having this software supporting us has made us a better-organized organization.
Cons
In Mothernode, each project boasts a multitude of data fields. It's incredibly beneficial if utilized, but I strongly recommend using filters to streamline daily viewing. Mothernode offers extensive customization, so setting it up efficiently for your organization is crucial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Architecture & Planning, 11-50 employees
More than a year
December 2019
Exceptional Customer Service
Exceptional Customer Service
Pros
Being a specialized manufacturing company, we require adaptable software. Mothernode's integration of marketing, CRM, and ERP solutions has significantly reduced redundancy and outdated data for us. Their responsive support team listens attentively to our needs and continually updates the software based on user demands. The integration with Construct Connect/Insight is a huge time-saver, seamlessly adding new bid jobs as leads with daily updates, a feature included in the pricing, with Insight account required.
Cons
I wish there were a chat feature usable between users without being tied to specific jobs or contacts. Also, a more refined task assignment feature and a sophisticated marketing drip campaign feature that adapts based on user interaction would be great additions. Knowing Mothernode's team, I wouldn't be surprised if they add these in the future.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Abigail
Construction, 11-50 employees
More than a year
December 2019
Mothernode
Mothernode
Pros
This software is excellent for quoting, order processing, and purchase orders. The visual presentation is clean and professional, ideal for sending to clients and factories. Mothernode's support is incredibly responsive and helpful whenever we have questions or need customizations.
Cons
I would greatly value enhanced functionalities tailored specifically for accounting needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dawn
Design, 1-10 employees
More than a year
December 2019
Unique CRM
Unique CRM
Pros
Mothernode's unique approach to building a CRM around our company's needs is impressive. They've tailored a CRM specifically for our custom product at iZone. Whenever we request changes or updates, the Mothernode team tackles them head-on without hesitation. The CRM's features allow us to manage jobs from start to finish seamlessly, from leads and quotes to ordering, shipping, and invoicing.
Cons
There are so many areas I haven't explored yet. My biggest frustration is generating reports. I prefer having comprehensive sales management reports for each sales rep and an overall monthly report. Missing these on the last day of the month means I can't retrieve them later. Setting up reports is challenging due to the amount of information required. Lastly, it's cumbersome to navigate multiple screens to access a quote, lead, or order. I wish there was a central home screen to access all information or a direct search option using order, quote, or lead numbers.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Stephnie
Printing, 11-50 employees
Less than a year
December 2019
All that and a cup of coffee!
All that and a cup of coffee!
Pros
The developers consistently collaborate with us to improve functionalities that meet our specific needs, rather than treating us as a one-size-fits-all client.
Cons
Many of the functions we wish for are in development, so current cons are actively being addressed. This includes features like social media posting from e-campaigns and Mac Mail integration.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheryl
Printing, 11-50 employees
More than a year
December 2019
Mothernode
Mothernode
Pros
The ease of preparing quotes and the detailed feedback it provides on quote views and downloads are invaluable to me.
Cons
The font size is too small on the customer setup screen, making it hard to spot misspellings. I'd prefer the back arrow to return me to the previous page rather than an error page. It would also be useful to add frequently used email addresses more easily, perhaps with each new update.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Mitzi
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
December 2019
I've used them all; Mothernode is BY FAR the best.
I've used them all; Mothernode is BY FAR the best.
Pros
There are numerous aspects to appreciate. The software is incredibly functional yet intuitive. It's excellent right out of the box but also highly customizable. Managing sorting filters and generating reports is simple. The customer service is exceptional. Honestly, I'm thrilled with every aspect of this software.
Cons
I've used several CRM products over the years, including Salesforce, and I could list numerous dislikes for each. Surprisingly, I can't think of a single thing I dislike about Mothernode.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
December 2019
Incredible Full ERP
Incredible Full ERP
Pros
The customer service is unmatched, and the software team is highly adaptive to implementing changes that suit our company. The software's navigation is easy, ensuring smooth flow across different areas.
Cons
Updates have improved this, but reducing the number of clicks required to navigate between windows and areas is always appreciated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Graphic Design, 11-50 employees
More than a year
December 2019
Excellent Sales/CRM/Marketing Tool
Excellent Sales/CRM/Marketing Tool
Pros
Moving through the software is seamless, thanks to its consistent page layouts that maintain a clear structure throughout.
Cons
A customized, physical comprehensive training manual or study guide isn't available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liz
Building Materials, 500+ employees
More than a year
December 2019
Beneficial Software
Beneficial Software
Pros
Having our sales and marketing teams on a single platform, where all communication activities are visible and supportive, is a significant advantage.
Cons
We have no cons related to the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Building Materials, 101-500 employees
More than a year
December 2019
All in one adaptable solution
All in one adaptable solution
Pros
Coordinating and setting up new customer quotes, as well as tracking site visitors, have proven incredibly useful so far. The software's scalability is also beneficial for our future needs in our smaller office.
Cons
So far, there are no issues or cons regarding the software.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Rimi
Architecture & Planning, 1-10 employees
April 2019
Checks all the boxes, then adds some more and checks those too
Checks all the boxes, then adds some more and checks those too
Pros
After searching extensively for a CRM that fits our workflow, we settled on Mothernode for its comprehensive features that meet our current and future needs. The thorough review and training provided during implementation were crucial to our success. The team put in significant effort to help us get up to speed, including importing our messy old customer database and adding new custom fields. The integrations, especially with QuickBooks and Stripe, look very promising, and we're already successfully using the Outlook plugin. It's clear there's ongoing development and a robust roadmap ahead.
Cons
It frequently opens new browser tabs, and some fonts are small. I'd like to see the API expanded.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tim
Computer Software, 1-10 employees
Less than a year
January 2019
Very good CRM for the money
Very good CRM for the money
Pros
Automated reporting is a huge plus, and the integrated proposal system is user-friendly. The mobile companion is also fantastic.
Cons
While the same features are found in most CRM programs, some have better user interfaces. It's not really a con, but there are more advanced programs available.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Sean
Hospitality, 11-50 employees
Less than 6 months
December 2018
A fantastic value
A fantastic value
Pros
This system is incredibly robust yet affordable, making it perfect for small businesses seeking support with customer retention and marketing.
Cons
The only challenging aspect for us is the number of fields required for proper reporting data. To fully utilize the features, there's a lot of repetitive data entry that can be easy to overlook without a documented procedure.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Patrick
Construction, 1-10 employees
Less than a year
October 2017
Mothernode CRM
Mothernode CRM
Pros
The learning curve was minimal, and the customer service is outstanding. The initial training offered was of top-notch quality.
Cons
The system changed slightly after I received training, so I need to re-learn where everything is. I haven't had much time to explore its full capabilities yet, but I look forward to using it more soon.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Lea Ann
Management Consulting, 1-10 employees
Less than 6 months
July 2017
Stable
Stable
Pros
It's stable and consistent. The new best practices email feature is particularly helpful.
Cons
I wish it had a few more functions related to job costing. We're still exploring its full potential.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Andy
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
January 2017
Genuine
Genuine
Pros
I find it to be a solid product, and I'm pleased to utilize it whenever the need arises.
Cons
It's not flawless, but it's close enough to earn an A from us. Implementation and support have been excellent.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Surya
Computer Software, 51-100 employees
Less than 6 months
December 2016
Great Platform and Unbeatable Customer Service
Great Platform and Unbeatable Customer Service
Pros
Compared to other CRMs we considered, Mothernode's clean, clear, and easy-to-use format stands out. Beyond the system itself, we've been impressed by the exceptional customer support provided by MN. Justin and the team have been phenomenal. Organizing all our customer data in such a clear and user-friendly manner has been incredibly beneficial.
Cons
We use a web-based email system and have encountered some challenges utilizing all the features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lylee
Farming, N/A employees
Less than 6 months
September 2016
Filters
Sort by:
Optimo
Optimo
Pros
It is very efficient and functional, meets its purpose well.
Cons
A driving tutorial would be highly beneficial for individuals such as myself who are seeking to enhance their skills behind the wheel.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manuel
Hospital & Health Care, 101-500 employees
Less than 6 months
December 2022
Signage/Construction Industry
Signage/Construction Industry
Pros
Mothernode CRM stands out to me with its exceptional interface. The organized and logical layout of this cloud-based solution makes it smooth to navigate. I've noticed with each major update that the developers not only listen to user feedback but also have the ability to integrate these suggestions effectively, enhancing existing features and introducing robust new ones. The outputs our clients receive from Mothernode are sharp and professional.
Cons
This software's reporting feature produces excellent printed documents, PDFs, or spreadsheets, and integrates smoothly with other tools. Yet, I hope to see future versions of Mothernode allow this powerful reporting feature to generate on-screen.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lukas
Construction, 1-10 employees
More than a year
December 2019
Mothernode- The best platform available
Mothernode- The best platform available
Pros
It's intuitive and fully functional for all our needs. While no software is perfect out of the box, this one comes very close. After some adjustments to fit our daily processes, we now rely on this software as our lifeblood.
Cons
The old interfaces were less intuitive, but the new ones are more logical and clear.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Silas
Architecture & Planning, 51-100 employees
More than a year
December 2019
Makes follow-up easy
Makes follow-up easy
Pros
I appreciate the ability to email directly from the program, the event logging, and the efficient tracking of our prospecting efforts. The Quotes section is also excellent, user-friendly and presents a professional appearance, complete with electronic signatures.
Cons
While I don't have any major complaints, I do wish the mobile platform was better. It'd be great to filter my own leads and search contacts while on the road, enabling calls without needing my PC.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kirk
Construction, 101-500 employees
More than a year
December 2019
Mothernode for Sign Manufactures
Mothernode for Sign Manufactures
Pros
I value its capability to consolidate all our information in one place. The software's ease of customization and user-friendly interface are particularly appealing.
Cons
I wish the unique numbers generated in each module could move throughout the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terry
Alternative Medicine, 11-50 employees
Less than a year
December 2019
From a daily user
From a daily user
Pros
The relational database feature is impressively straightforward.
Cons
Honestly, there are not any real issues. The high level of customization can be overwhelming at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Design, 11-50 employees
More than a year
December 2019
Effective & Efficient
Effective & Efficient
Pros
There's a lot to admire about Mothernode. The Leads and Opportunities module is comprehensive and invaluable for keeping track of potential sales. It's easy to use and ensures we stay on schedule to move our projects forward. What I appreciate most is the consistent format across all modules, whether handling quotes, orders, or purchase orders, the functions for data entry, tracking, and reporting remain uniform.
Cons
I'm really trying to think of something, but any issues are so minor that they slip my mind. Also, Mothernode encourages users to report issues, promising resolutions in less than 24 hours.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Architecture & Planning, 1-10 employees
More than a year
December 2019
Adaptive to Meet Needs
Adaptive to Meet Needs
Pros
As a large, multi-department office, Mothernode is invaluable for streamlining processes and enhancing transparency. It's not just beneficial for us internally, it also enhances our service to clients. Having this software supporting us has made us a better-organized organization.
Cons
In Mothernode, each project boasts a multitude of data fields. It's incredibly beneficial if utilized, but I strongly recommend using filters to streamline daily viewing. Mothernode offers extensive customization, so setting it up efficiently for your organization is crucial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Architecture & Planning, 11-50 employees
More than a year
December 2019
Exceptional Customer Service
Exceptional Customer Service
Pros
Being a specialized manufacturing company, we require adaptable software. Mothernode's integration of marketing, CRM, and ERP solutions has significantly reduced redundancy and outdated data for us. Their responsive support team listens attentively to our needs and continually updates the software based on user demands. The integration with Construct Connect/Insight is a huge time-saver, seamlessly adding new bid jobs as leads with daily updates, a feature included in the pricing, with Insight account required.
Cons
I wish there were a chat feature usable between users without being tied to specific jobs or contacts. Also, a more refined task assignment feature and a sophisticated marketing drip campaign feature that adapts based on user interaction would be great additions. Knowing Mothernode's team, I wouldn't be surprised if they add these in the future.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Abigail
Construction, 11-50 employees
More than a year
December 2019
Mothernode
Mothernode
Pros
This software is excellent for quoting, order processing, and purchase orders. The visual presentation is clean and professional, ideal for sending to clients and factories. Mothernode's support is incredibly responsive and helpful whenever we have questions or need customizations.
Cons
I would greatly value enhanced functionalities tailored specifically for accounting needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dawn
Design, 1-10 employees
More than a year
December 2019
Unique CRM
Unique CRM
Pros
Mothernode's unique approach to building a CRM around our company's needs is impressive. They've tailored a CRM specifically for our custom product at iZone. Whenever we request changes or updates, the Mothernode team tackles them head-on without hesitation. The CRM's features allow us to manage jobs from start to finish seamlessly, from leads and quotes to ordering, shipping, and invoicing.
Cons
There are so many areas I haven't explored yet. My biggest frustration is generating reports. I prefer having comprehensive sales management reports for each sales rep and an overall monthly report. Missing these on the last day of the month means I can't retrieve them later. Setting up reports is challenging due to the amount of information required. Lastly, it's cumbersome to navigate multiple screens to access a quote, lead, or order. I wish there was a central home screen to access all information or a direct search option using order, quote, or lead numbers.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Stephnie
Printing, 11-50 employees
Less than a year
December 2019
All that and a cup of coffee!
All that and a cup of coffee!
Pros
The developers consistently collaborate with us to improve functionalities that meet our specific needs, rather than treating us as a one-size-fits-all client.
Cons
Many of the functions we wish for are in development, so current cons are actively being addressed. This includes features like social media posting from e-campaigns and Mac Mail integration.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheryl
Printing, 11-50 employees
More than a year
December 2019
Mothernode
Mothernode
Pros
The ease of preparing quotes and the detailed feedback it provides on quote views and downloads are invaluable to me.
Cons
The font size is too small on the customer setup screen, making it hard to spot misspellings. I'd prefer the back arrow to return me to the previous page rather than an error page. It would also be useful to add frequently used email addresses more easily, perhaps with each new update.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Mitzi
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
December 2019
I've used them all; Mothernode is BY FAR the best.
I've used them all; Mothernode is BY FAR the best.
Pros
There are numerous aspects to appreciate. The software is incredibly functional yet intuitive. It's excellent right out of the box but also highly customizable. Managing sorting filters and generating reports is simple. The customer service is exceptional. Honestly, I'm thrilled with every aspect of this software.
Cons
I've used several CRM products over the years, including Salesforce, and I could list numerous dislikes for each. Surprisingly, I can't think of a single thing I dislike about Mothernode.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
December 2019
Incredible Full ERP
Incredible Full ERP
Pros
The customer service is unmatched, and the software team is highly adaptive to implementing changes that suit our company. The software's navigation is easy, ensuring smooth flow across different areas.
Cons
Updates have improved this, but reducing the number of clicks required to navigate between windows and areas is always appreciated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Graphic Design, 11-50 employees
More than a year
December 2019
Excellent Sales/CRM/Marketing Tool
Excellent Sales/CRM/Marketing Tool
Pros
Moving through the software is seamless, thanks to its consistent page layouts that maintain a clear structure throughout.
Cons
A customized, physical comprehensive training manual or study guide isn't available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liz
Building Materials, 500+ employees
More than a year
December 2019
Beneficial Software
Beneficial Software
Pros
Having our sales and marketing teams on a single platform, where all communication activities are visible and supportive, is a significant advantage.
Cons
We have no cons related to the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Building Materials, 101-500 employees
More than a year
December 2019
All in one adaptable solution
All in one adaptable solution
Pros
Coordinating and setting up new customer quotes, as well as tracking site visitors, have proven incredibly useful so far. The software's scalability is also beneficial for our future needs in our smaller office.
Cons
So far, there are no issues or cons regarding the software.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Rimi
Architecture & Planning, 1-10 employees
April 2019
Checks all the boxes, then adds some more and checks those too
Checks all the boxes, then adds some more and checks those too
Pros
After searching extensively for a CRM that fits our workflow, we settled on Mothernode for its comprehensive features that meet our current and future needs. The thorough review and training provided during implementation were crucial to our success. The team put in significant effort to help us get up to speed, including importing our messy old customer database and adding new custom fields. The integrations, especially with QuickBooks and Stripe, look very promising, and we're already successfully using the Outlook plugin. It's clear there's ongoing development and a robust roadmap ahead.
Cons
It frequently opens new browser tabs, and some fonts are small. I'd like to see the API expanded.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tim
Computer Software, 1-10 employees
Less than a year
January 2019
Very good CRM for the money
Very good CRM for the money
Pros
Automated reporting is a huge plus, and the integrated proposal system is user-friendly. The mobile companion is also fantastic.
Cons
While the same features are found in most CRM programs, some have better user interfaces. It's not really a con, but there are more advanced programs available.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Sean
Hospitality, 11-50 employees
Less than 6 months
December 2018
A fantastic value
A fantastic value
Pros
This system is incredibly robust yet affordable, making it perfect for small businesses seeking support with customer retention and marketing.
Cons
The only challenging aspect for us is the number of fields required for proper reporting data. To fully utilize the features, there's a lot of repetitive data entry that can be easy to overlook without a documented procedure.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Patrick
Construction, 1-10 employees
Less than a year
October 2017
Mothernode CRM
Mothernode CRM
Pros
The learning curve was minimal, and the customer service is outstanding. The initial training offered was of top-notch quality.
Cons
The system changed slightly after I received training, so I need to re-learn where everything is. I haven't had much time to explore its full capabilities yet, but I look forward to using it more soon.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Lea Ann
Management Consulting, 1-10 employees
Less than 6 months
July 2017
Stable
Stable
Pros
It's stable and consistent. The new best practices email feature is particularly helpful.
Cons
I wish it had a few more functions related to job costing. We're still exploring its full potential.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Andy
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
January 2017
Genuine
Genuine
Pros
I find it to be a solid product, and I'm pleased to utilize it whenever the need arises.
Cons
It's not flawless, but it's close enough to earn an A from us. Implementation and support have been excellent.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Surya
Computer Software, 51-100 employees
Less than 6 months
December 2016
Great Platform and Unbeatable Customer Service
Great Platform and Unbeatable Customer Service
Pros
Compared to other CRMs we considered, Mothernode's clean, clear, and easy-to-use format stands out. Beyond the system itself, we've been impressed by the exceptional customer support provided by MN. Justin and the team have been phenomenal. Organizing all our customer data in such a clear and user-friendly manner has been incredibly beneficial.
Cons
We use a web-based email system and have encountered some challenges utilizing all the features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lylee
Farming, N/A employees
Less than 6 months
September 2016