Small-Business, 11-50 employees
“Single Source Solution for Teams”
Pros
The support team is fantastic and they have experienced mining and geological experts who really help with implementation and ongoing assistance.
Cons
I wish there was a way to update equipment directly during import instead of having to open a separate screen each time I add new equipment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mid-Market, 51-100 employees
“Covers all your needs!”
Pros
Got way more functionality than I expected, its customized perfectly for what we need and even streamlined workflows I didnt realize could be improved.
Cons
I had one download issue that caused some delays but the development team fixed it within a few days once we reported it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Small-Business, 11-50 employees
“Excellent Software with Outstanding Support”
Pros
The close partnership weve built with the MPX team has been incredible and they're always available for support and handle custom modifications whenever we need them. They've basically become part of our internal team, which is really invaluable.
Cons
I honestly can't think of much to complain about. If there's ever something we dont like, we just submit a custom work request and they adjust it for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Irreplaceable for our business”
Pros
The support team here is absolutely amazing. We rarely run into problems but when we do, they jump on it immediately and get things sorted out.
Cons
The only downside is we waited too long to discover and implement this system and our business growth could have started much earlier if we'd found it sooner.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
