
Net-Results Reviews
Total 19 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars37%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Eli
Telecommunications, 51-100 employees
More than a year
“Great Product. I Enjoy Using It
Pros
Net-Results provides a software solution that's simple and straightforward to use. I can often find exactly what I'm looking for without any trouble.
Cons
There's very little that I don't appreciate about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Taylor
Real Estate, 11-50 employees
Less than 6 months
“First Time Marketing Software User
Pros
There are so many capabilities within Net-Results that I am still learning more after three months. The support staff is super awesome when I bug them all the time trying to learn something new, either over email or on a call. You get what you put into Net-Results. If I don't want to spend a whole lot of time, I don't have to, and still have very helpful software. But if I spend time to really learn the software, I can really take my business and marketing to the next level.
Cons
They are currently revamping their education, and some pages aren't working. As someone new to the more advanced aspects of Net-Results, finding the right pages to read or watch videos is a challenge. Campaigns sometimes take a long time to load, which slows my day down, although other days they are quick.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Todd
Computer Software, 51-100 employees
More than a year
“Simple, helpful and just what we needed.
Pros
The best thing about Net-Results is their support department. I moved over from a different platform, and their support team is 100x better than what I had previously. It's a night and day difference. They are incredibly responsive, and we've even had situations where we say, "we need it to do this," and within a month, that feature was implemented.
Cons
There's not much to dislike, but they are a smaller company, which might be an issue for some. Not everything you'd expect from a larger solution is built here yet, but they are getting there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
“Top product with best support team
Pros
The product has excellent functionalities. One of my favorites is the ability to create segments to analyze data better. For example, how many people on an email list clicked a certain web link, and so on.
Cons
If two users use one browser (device) to register on website x, the first user who registers will be overwritten by the second user. Overall, they could add more product features to compete with the larger competitors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 101-500 employees
Less than a year
“Good product, but not an industry leader
Pros
It was very adaptable when integrating with our CRM (Salesforce) and has all the tools we need to get the job done.
Cons
It's a bit hard to explain, but regarding functionality, it didn't seem to go the extra mile to make the administrator's job easier. For every task, it felt like there were three more tasks underneath it.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
David
Not Specified, 101-500 employees
Less than 6 months
“Great support, included in price and functionality. Much better than - Marketo, Pardot, HubSpot
Pros
My ramp-up time to get campaigns up and running plus integration with Salesforce was a breeze because I have access to my Net-Results dedicated developer support team member's calendar! Anytime, I can schedule a call, do a Go-To, and there's never an additional cost. I just completed one email campaign with one of our companies, and we generated one type of lead that, once converted, will pay for the cost of Net-Results.
Cons
It's too early to tell. One thing I do like is their open communication about platform improvement suggestions from their customers. To me, that means a flexible development environment where "in the field" improvements can be implemented quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Not Specified, N/A employees
Less than a year
“We used Net Results to send emails to contacts from a purchased list.
Pros
The ability to use purchased lists for emails was really helpful for us. Most email platforms don't allow purchased lists.
Cons
We only used the email feature but had to pay for the other features as well. An email-only option would be nice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Not Specified, N/A employees
Less than 6 months
“great choice
Pros
I get to choose exactly what I want synced and when, and which platform I consider to be the source.
Cons
No cons from my perspective.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Gregory
Computer Software, 11-50 employees
More than a year
“Segment Driven Marketing Automation at its Best
Pros
Net-Results uses a segment-driven approach that allows for easy integration of buyer personas into lead nurturing campaigns. Depending on my needs, campaigns can be quick and simple or complex, multifaceted lead nurturing workflows. The application also provides excellent visibility into different lead channels and has pre-built integrations with different CRM systems available. Net-Results customer service is second to none.
Cons
There's not much to dislike as Net-Results does an excellent job collecting customer feedback and continuously improving their platform. They also have a robust API if a complex use case requires significant customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dionisios
Civic & Social Organization, 11-50 employees
Less than 6 months
“Amazing automation suite that compete's directly with the top-5 companies
Pros
Ease of use, dedicated support and implementation team, no fears to integrate, super easy marrying of NR data with Analytics and other personalization tools.
Cons
There are absolutely no drawbacks to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Yvonne
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Our marketing organization would be dead in the water without Net-results
Pros
Net-Results is a must-have marketing automation tool with robust features, great support, and it is easy to use. The industry-leading product features are supported by an equally or possibly even better support team. They are responsive, knowledgeable, accessible, friendly, and willing to bend over backward to ensure their customers' success.
Cons
There's not much negative to say about Net-Results. But since I must complete this field, I do wish Net-Results had more on-demand training modules. That being said, if you have a training request or need, the Net-Results support team will provide you with a private tutorial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Duncan
Telecommunications, N/A employees
Free Trial
“Net-Results
Pros
Quick. Easy to use (initially). Templates are awesome.
Cons
Finesse on some of the advanced elements is required and can be a bit tricky.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Tara
Information Technology and Services, N/A employees
Free Trial
“Very user-friendly marketing automation tool with excellent support staff!
Pros
This tool is extremely intuitive, which has allowed us to create campaigns, emails, and forms on the fly. The campaign reporting tools are excellent and have been very helpful in analyzing how well one campaign is performing over another. The Lead Scoring module has been very effective in allowing us the ability to assign 'interests' to our visitors based on web page activity. From here, we can create emails and campaigns to provide a more sophisticated/targeted message to our audience. The Forms module has allowed for an easy sync with SugarCRM, our customer relationship management solution. We have replaced all forms on our website with Net-Results forms, and this has been very successful. The quality of service from Support has been fantastic! They have always been very quick to get back to me and have provided solutions to any issues I have encountered.
Cons
The subscriptions module didn't work as well for our organization because Net-Results operates as an opt-out tool, which is not as CASL-friendly as we would have liked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ken
Internet, 11-50 employees
Free Trial
“Marketing automation finally made easy
Pros
This is very powerful software, with great support, and it's easy to use. Plus, they were priced competitively versus similar companies, so it was a no-brainer. I can't tell you how important good support is with MA software. No matter how much training I get, there will always be very nuanced questions relating to my exact workflow, and especially to how my Marketing and Sales teams work together. And Net-Results had detailed helpful answers within hours, every time. This was my company's 3rd MA attempt. The first was Marketo, and it took a PhD and full marketing budget to use. The second was a lower-end provider who promised they provided only what I needed. But it wasn't as powerful as Net-Results and had a bad Salesforce integration.
Cons
Very few things. Most were my confusion on how the software worked and what it couldn't do, as well as learning the difference between a Drip and Nurture campaign and how to properly exclude people from campaigns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, N/A employees
Free Trial
“Invested in your success
Pros
Small team that responds quickly. They are proactive in fixing problems and offer to build custom fixes for any roadblocks. Todd Newton is the man.
Cons
There are some issues with the platform, but they are always working to perfect them. Net-Results is hoping to do great things in the future. They are hopefully building out solutions that their customers are asking for, like simple A/B testing, fatigue calendars, and more options with drag and drop to really work with a free-form page.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not Specified, N/A employees
Free Trial
“Net Results Review
Pros
Functionality, drag & drop features, intuitive, excellent technical support.
Cons
Not being able to delete lists after you've used them, no A/B testing feature, no fatigue calendar.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Christine
Marketing and Advertising, N/A employees
Free Trial
“Net-Results is the most customizable marketing automation platform available.
Pros
They worked closely with us to create APIs that automate list management. People are automatically added to lists based on their browsing activity.
Cons
Forms could be improved to include dependent fields. Campaign building could be simplified; branching and list selection are very complex. But it is very powerful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Lindsay
Not Specified, N/A employees
Free Trial
“Only been using Net-Results for a few months but it is user-friendly and easy to pick up
Pros
The interface is incredibly intuitive and easy to navigate, making it easy for me to use. The software is highly functional, offering a range of features that meet my needs. The support team is fantastic and always available to help. Also, the new drag and drop feature is a significant improvement, enhancing the overall user experience.
Cons
Can't delete lists, no A/B testing feature.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kevin
Not Specified, N/A employees
Free Trial
“New User
Pros
A great value for the price compared with alternatives.
Cons
Nothing negative.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8