Total 19 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

37%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

E

Eli

Telecommunications, 51-100 employees

More than a year

5.0
July 2019

Great Product. I Enjoy Using It

Pros

Net-Results provides a software solution that's simple and straightforward to use. I can often find exactly what I'm looking for without any trouble.

Cons

There's very little that I don't appreciate about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

T

Taylor

Real Estate, 11-50 employees

Less than 6 months

5.0
May 2019

First Time Marketing Software User

Pros

There are so many capabilities within Net-Results that I am still learning more after three months. The support staff is super awesome when I bug them all the time trying to learn something new, either over email or on a call. You get what you put into Net-Results. If I don't want to spend a whole lot of time, I don't have to, and still have very helpful software. But if I spend time to really learn the software, I can really take my business and marketing to the next level.

Cons

They are currently revamping their education, and some pages aren't working. As someone new to the more advanced aspects of Net-Results, finding the right pages to read or watch videos is a challenge. Campaigns sometimes take a long time to load, which slows my day down, although other days they are quick.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

T

Todd

Computer Software, 51-100 employees

More than a year

4.0
May 2019

Simple, helpful and just what we needed.

Pros

The best thing about Net-Results is their support department. I moved over from a different platform, and their support team is 100x better than what I had previously. It's a night and day difference. They are incredibly responsive, and we've even had situations where we say, "we need it to do this," and within a month, that feature was implemented.

Cons

There's not much to dislike, but they are a smaller company, which might be an issue for some. Not everything you'd expect from a larger solution is built here yet, but they are getting there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
January 2019

Top product with best support team

Pros

The product has excellent functionalities. One of my favorites is the ability to create segments to analyze data better. For example, how many people on an email list clicked a certain web link, and so on.

Cons

If two users use one browser (device) to register on website x, the first user who registers will be overwritten by the second user. Overall, they could add more product features to compete with the larger competitors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

Less than a year

4.0
December 2018

Good product, but not an industry leader

Pros

It was very adaptable when integrating with our CRM (Salesforce) and has all the tools we need to get the job done.

Cons

It's a bit hard to explain, but regarding functionality, it didn't seem to go the extra mile to make the administrator's job easier. For every task, it felt like there were three more tasks underneath it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

D

David

Not Specified, 101-500 employees

Less than 6 months

5.0
February 2018

Great support, included in price and functionality. Much better than - Marketo, Pardot, HubSpot

Pros

My ramp-up time to get campaigns up and running plus integration with Salesforce was a breeze because I have access to my Net-Results dedicated developer support team member's calendar! Anytime, I can schedule a call, do a Go-To, and there's never an additional cost. I just completed one email campaign with one of our companies, and we generated one type of lead that, once converted, will pay for the cost of Net-Results.

Cons

It's too early to tell. One thing I do like is their open communication about platform improvement suggestions from their customers. To me, that means a flexible development environment where "in the field" improvements can be implemented quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katie

Not Specified, N/A employees

Less than a year

5.0
January 2018

We used Net Results to send emails to contacts from a purchased list.

Pros

The ability to use purchased lists for emails was really helpful for us. Most email platforms don't allow purchased lists.

Cons

We only used the email feature but had to pay for the other features as well. An email-only option would be nice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephanie

Not Specified, N/A employees

Less than 6 months

5.0
January 2018

great choice

Pros

I get to choose exactly what I want synced and when, and which platform I consider to be the source.

Cons

No cons from my perspective.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

G

Gregory

Computer Software, 11-50 employees

More than a year

5.0
January 2018

Segment Driven Marketing Automation at its Best

Pros

Net-Results uses a segment-driven approach that allows for easy integration of buyer personas into lead nurturing campaigns. Depending on my needs, campaigns can be quick and simple or complex, multifaceted lead nurturing workflows. The application also provides excellent visibility into different lead channels and has pre-built integrations with different CRM systems available. Net-Results customer service is second to none.

Cons

There's not much to dislike as Net-Results does an excellent job collecting customer feedback and continuously improving their platform. They also have a robust API if a complex use case requires significant customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dionisios

Civic & Social Organization, 11-50 employees

Less than 6 months

5.0
October 2017

Amazing automation suite that compete's directly with the top-5 companies

Pros

Ease of use, dedicated support and implementation team, no fears to integrate, super easy marrying of NR data with Analytics and other personalization tools.

Cons

There are absolutely no drawbacks to mention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Y

Yvonne

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
October 2017

Our marketing organization would be dead in the water without Net-results

Pros

Net-Results is a must-have marketing automation tool with robust features, great support, and it is easy to use. The industry-leading product features are supported by an equally or possibly even better support team. They are responsive, knowledgeable, accessible, friendly, and willing to bend over backward to ensure their customers' success.

Cons

There's not much negative to say about Net-Results. But since I must complete this field, I do wish Net-Results had more on-demand training modules. That being said, if you have a training request or need, the Net-Results support team will provide you with a private tutorial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Duncan

Telecommunications, N/A employees

Free Trial

4.0
June 2015

Net-Results

Pros

Quick. Easy to use (initially). Templates are awesome.

Cons

Finesse on some of the advanced elements is required and can be a bit tricky.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T

Tara

Information Technology and Services, N/A employees

Free Trial

5.0
May 2015

Very user-friendly marketing automation tool with excellent support staff!

Pros

This tool is extremely intuitive, which has allowed us to create campaigns, emails, and forms on the fly. The campaign reporting tools are excellent and have been very helpful in analyzing how well one campaign is performing over another. The Lead Scoring module has been very effective in allowing us the ability to assign 'interests' to our visitors based on web page activity. From here, we can create emails and campaigns to provide a more sophisticated/targeted message to our audience. The Forms module has allowed for an easy sync with SugarCRM, our customer relationship management solution. We have replaced all forms on our website with Net-Results forms, and this has been very successful. The quality of service from Support has been fantastic! They have always been very quick to get back to me and have provided solutions to any issues I have encountered.

Cons

The subscriptions module didn't work as well for our organization because Net-Results operates as an opt-out tool, which is not as CASL-friendly as we would have liked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Ken

Internet, 11-50 employees

Free Trial

5.0
May 2015

Marketing automation finally made easy

Pros

This is very powerful software, with great support, and it's easy to use. Plus, they were priced competitively versus similar companies, so it was a no-brainer. I can't tell you how important good support is with MA software. No matter how much training I get, there will always be very nuanced questions relating to my exact workflow, and especially to how my Marketing and Sales teams work together. And Net-Results had detailed helpful answers within hours, every time. This was my company's 3rd MA attempt. The first was Marketo, and it took a PhD and full marketing budget to use. The second was a lower-end provider who promised they provided only what I needed. But it wasn't as powerful as Net-Results and had a bad Salesforce integration.

Cons

Very few things. Most were my confusion on how the software worked and what it couldn't do, as well as learning the difference between a Drip and Nurture campaign and how to properly exclude people from campaigns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, N/A employees

Free Trial

4.0
May 2015

Invested in your success

Pros

Small team that responds quickly. They are proactive in fixing problems and offer to build custom fixes for any roadblocks. Todd Newton is the man.

Cons

There are some issues with the platform, but they are always working to perfect them. Net-Results is hoping to do great things in the future. They are hopefully building out solutions that their customers are asking for, like simple A/B testing, fatigue calendars, and more options with drag and drop to really work with a free-form page.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, N/A employees

Free Trial

4.0
May 2015

Net Results Review

Pros

Functionality, drag & drop features, intuitive, excellent technical support.

Cons

Not being able to delete lists after you've used them, no A/B testing feature, no fatigue calendar.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

C

Christine

Marketing and Advertising, N/A employees

Free Trial

4.0
May 2015

Net-Results is the most customizable marketing automation platform available.

Pros

They worked closely with us to create APIs that automate list management. People are automatically added to lists based on their browsing activity.

Cons

Forms could be improved to include dependent fields. Campaign building could be simplified; branching and list selection are very complex. But it is very powerful.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L

Lindsay

Not Specified, N/A employees

Free Trial

4.0
April 2015

Only been using Net-Results for a few months but it is user-friendly and easy to pick up

Pros

The interface is incredibly intuitive and easy to navigate, making it easy for me to use. The software is highly functional, offering a range of features that meet my needs. The support team is fantastic and always available to help. Also, the new drag and drop feature is a significant improvement, enhancing the overall user experience.

Cons

Can't delete lists, no A/B testing feature.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

K

Kevin

Not Specified, N/A employees

Free Trial

5.0
April 2015

New User

Pros

A great value for the price compared with alternatives.

Cons

Nothing negative.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8