
Notehouse Reviews
Total 11 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars36%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Kristie
Non-Profit Organization Management, 11-50 employees
Less than a year
“Did an excellent job for us
Pros
It met all our needs perfectly. The system is very user friendly, not complex at all and provided the necessary documentation and information storage. Plus Notehouse stored important and detailed client records that were easy to access and retrieve.
Cons
We eventually outgrew it as we needed additional tools due to our organization's growth but I was really happy with everything it offered us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
De Anna
Human Resources, 11-50 employees
Less than a year
“User-friendly and reliable
Pros
I love how simple it is to use. Plus the tech support is always approachable, quick to investigate issues and resolves them swiftly.
Cons
It would be really helpful if you could sort clients by the most recent modifications. Also I wish there was an option to export more data.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Bree
Civic & Social Organization, 11-50 employees
Less than 6 months
“Truly an exceptional tool
Pros
Navigating through it is a very simple task. And I really like being able to attach screenshots and include key dates.
Cons
It can be a bit annoying when the system goes down for updates but I completely understand and appreciate the improvements.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Jill
Mental Health Care, 11-50 employees
More than a year
“Very pleased to have it
Pros
Notehouse software is so simple to use and the pricing is reasonable too. Plus I like the customer support as it is excellent.
Cons
I am really looking forward to the HIPAA compliance feature. It would be nice if closing cases were easier to find but now that I know where to look, it is no longer an issue.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Erica
Law Enforcement, 51-100 employees
Less than a year
“Perfect for all my needs
Pros
It is really easy to use even if you are not very tech-savvy. Also the price is budget-friendly which makes it a great option for small teams or businesses. Plus I like how simple it is to bring in or move out data as you can import and export everything without any headaches. And it saves time and makes managing info a lot smoother.
Cons
The only downside is that I wish I could press enter to select my client instead of having to click submit but other than that everything works great.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Felipe
Computer Software, 11-50 employees
Less than a year
“Couldn't be more satisfied
Pros
Notehouse is so easy to use even if you are new to it. Plus it keeps all our information safe so we do not have to worry about privacy. Also it is really handy for staying organized and keeping track of everything. Whether you are taking notes or managing details, it just works really well and makes life easier.
Cons
So far I have not come across any negative aspects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Avery
Sports, 11-50 employees
Less than 6 months
“I totally recommend this!
Pros
It is so user friendly and I especially love that I can add as many tags as I need to organize everything.
Cons
Nothing so far as it is exactly what I need as a coach managing multiple students across three locations. As it makes it so much easier to provide customized support without missing any important session details.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Robin
Individual & Family Services, 11-50 employees
More than a year
“Easy to use but has some issues
Pros
I really like how simple Notehouse is to use. We have tried several other systems for case notes but this one is definitely the best. Also it is easy to access each other's files, organize them in different ways and generate group lists. Also I love how customizable it is for the type of work we do.
Cons
Well I wish the searches would auto save until reset but that's just me forgetting to tick the box. Nothing major.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Carolyn
Individual & Family Services, 11-50 employees
Less than a year
“May be small but it is powerful
Pros
It is really simple and works just like it's supposed to. Also everything is easy to find and use so you do not waste time figuring things out. And it is reliable too as I know I can count on it to do the job without any issues. Overall it is a solid tool that delivers exactly what it promises.
Cons
No real cons to mention. But I feel like it would be helpful if we could customize a few more fields but other than that it's great.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Nathalie
Fund-Raising, 11-50 employees
Less than a year
“Expect to use it every day
Pros
I am really grateful that my job provides this to help us stay organized. It is definitely my go-to tool.
Cons
Honestly nothing really. I find it a fantastic way to stay on top of topics and assignments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Smriti
Non-Profit Organization Management, 11-50 employees
Less than a year
“Helps you keep your notes organized
Pros
Notehouse interface is simple to use and it is a very affordable option compared to other apps I come across out there.
Cons
One thing I noticed is that integrating this application with other office services like Slack was a bit challenging.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6