Total 11 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

36%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

K

Kristie

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
June 2025

Did an excellent job for us

Pros

It met all our needs perfectly. The system is very user friendly, not complex at all and provided the necessary documentation and information storage. Plus Notehouse stored important and detailed client records that were easy to access and retrieve.

Cons

We eventually outgrew it as we needed additional tools due to our organization's growth but I was really happy with everything it offered us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA

De Anna

Human Resources, 11-50 employees

Less than a year

4.0
November 2024

User-friendly and reliable

Pros

I love how simple it is to use. Plus the tech support is always approachable, quick to investigate issues and resolves them swiftly.

Cons

It would be really helpful if you could sort clients by the most recent modifications. Also I wish there was an option to export more data.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

B

Bree

Civic & Social Organization, 11-50 employees

Less than 6 months

5.0
September 2024

Truly an exceptional tool

Pros

Navigating through it is a very simple task. And I really like being able to attach screenshots and include key dates.

Cons

It can be a bit annoying when the system goes down for updates but I completely understand and appreciate the improvements.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

J

Jill

Mental Health Care, 11-50 employees

More than a year

4.0
August 2024

Very pleased to have it

Pros

Notehouse software is so simple to use and the pricing is reasonable too. Plus I like the customer support as it is excellent.

Cons

I am really looking forward to the HIPAA compliance feature. It would be nice if closing cases were easier to find but now that I know where to look, it is no longer an issue.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

E

Erica

Law Enforcement, 51-100 employees

Less than a year

5.0
August 2024

Perfect for all my needs

Pros

It is really easy to use even if you are not very tech-savvy. Also the price is budget-friendly which makes it a great option for small teams or businesses. Plus I like how simple it is to bring in or move out data as you can import and export everything without any headaches. And it saves time and makes managing info a lot smoother.

Cons

The only downside is that I wish I could press enter to select my client instead of having to click submit but other than that everything works great.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

F

Felipe

Computer Software, 11-50 employees

Less than a year

5.0
August 2024

Couldn't be more satisfied

Pros

Notehouse is so easy to use even if you are new to it. Plus it keeps all our information safe so we do not have to worry about privacy. Also it is really handy for staying organized and keeping track of everything. Whether you are taking notes or managing details, it just works really well and makes life easier.

Cons

So far I have not come across any negative aspects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Avery

Sports, 11-50 employees

Less than 6 months

5.0
August 2024

I totally recommend this!

Pros

It is so user friendly and I especially love that I can add as many tags as I need to organize everything.

Cons

Nothing so far as it is exactly what I need as a coach managing multiple students across three locations. As it makes it so much easier to provide customized support without missing any important session details.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

R

Robin

Individual & Family Services, 11-50 employees

More than a year

4.0
August 2024

Easy to use but has some issues

Pros

I really like how simple Notehouse is to use. We have tried several other systems for case notes but this one is definitely the best. Also it is easy to access each other's files, organize them in different ways and generate group lists. Also I love how customizable it is for the type of work we do.

Cons

Well I wish the searches would auto save until reset but that's just me forgetting to tick the box. Nothing major.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

C

Carolyn

Individual & Family Services, 11-50 employees

Less than a year

5.0
August 2024

May be small but it is powerful

Pros

It is really simple and works just like it's supposed to. Also everything is easy to find and use so you do not waste time figuring things out. And it is reliable too as I know I can count on it to do the job without any issues. Overall it is a solid tool that delivers exactly what it promises.

Cons

No real cons to mention. But I feel like it would be helpful if we could customize a few more fields but other than that it's great.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

N

Nathalie

Fund-Raising, 11-50 employees

Less than a year

5.0
April 2024

Expect to use it every day

Pros

I am really grateful that my job provides this to help us stay organized. It is definitely my go-to tool.

Cons

Honestly nothing really. I find it a fantastic way to stay on top of topics and assignments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Smriti

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0
March 2024

Helps you keep your notes organized

Pros

Notehouse interface is simple to use and it is a very affordable option compared to other apps I come across out there.

Cons

One thing I noticed is that integrating this application with other office services like Slack was a bit challenging.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6