Total 3 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

67%

3

Stars

33%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Small-Business, 11-50 employees

4.0
July 2023

I use it daily

Pros

I really appreciate how this centralizes all my customer relationship management in one place ,contact info, communication history, everything's right there. The user interface is fantastic and simple to use. Managing my tasks, deadlines and appointments has become so much smoother with all these helpful features built in.

Cons

The customization options are pretty limited here. While you can make some basic adjustments, there's no way to really tailor it to fit your specific business processes the way you'd want.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

JL

Jenna L.

Mid-Market, 51-100 employees

4.0
April 2023

Comprehensive business management software

Pros

The interface here is very simple. I can go through everything without any issue and getting it set up was surprisingly easy. What really stands out is how comprehensive the feature set is, covering lead management, contact tracking, task organization and marketing automation all in one place. Managing my leads has become easy and I can monitor my team's progress while automating campaigns without jumping between different tools.

Cons

The main drawback I've noticed is that it can be overwhelming at first. Sometimes the interface feels cluttered with all the features available which can make finding what you need take longer than expected. I've also experienced occasional slow loading times during peak hours and the mobile app could use some improvements in terms of responsiveness.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

3.0
April 2023

Effective CRM for Sales Growth

Pros

It's really easy to use. Even team members who aren't particularly tech savvy can pick it up quickly and start using it effectively without much training.

Cons

It doesn't have some of the advanced features you'll find in other CRM platforms out there. Customization options are limited which can be frustrating when you want to tailor things to your specific workflow. Getting up to speed was tough at first especially if your not used to working with CRM software and It took me longer than expected to feel comfortable everything.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

5