Oracle CRM on Demand Reviews
Total 29 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars34%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Natasha
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Oracle
Pros
Oracle is invaluable for keeping multiple team members on the same page. It simplifies tracking project stages and allows for easy access to multiple job reports.
Cons
Oracle is a complex tool; once mastered, it's powerful. However, the learning curve is steep due to its vast capabilities.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Tim
Primary/Secondary Education, 1-10 employees
Less than a year
“Oracle CRM. Not very easy
Pros
Since Oracle owns this product, it's part of a larger ecosystem, ensuring robust support.
Cons
The product is not user-friendly. Like many Oracle products, it offers extensive functionality, but finding all the capabilities isn't straightforward.
Rating Distribution
Ease of use
5
Value for money
9
Customer Support
9
Functionality
9
Matthew
Real Estate, 500+ employees
More than a year
“We use this as the back end of our software for marketing
Pros
It seamlessly integrates with our cloud system without any issues.
Cons
I wish it were easier to use; currently, our programmer handles updates and training to ensure we're proficient.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Marriah
Oil & Energy, 500+ employees
More than a year
“Efficient and Functional
Pros
Oracle CRM has the capability to track multiple KPIs and customize the data our organization wants to track.
Cons
Oracle CRM isn't as intuitive as I'd like. Some functions are harder to figure out than they should be, necessitating thorough user training.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
8
Functionality
8
Patty
Electrical/Electronic Manufacturing, N/A employees
More than a year
“Oracle CRM at Artesyn
Pros
It's easy to navigate and visually appealing. The interface is intuitive and covers most of what I need from this vendor in one location.
Cons
It would be beneficial to filter by part number, not just by account or opportunity.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Amber
Electrical/Electronic Manufacturing, N/A employees
More than a year
“Useful tool for managing customer content
Pros
Oracle is a leader in business software, providing generally intuitive formats and interfaces.
Cons
Depending on content requirements for multiple businesses, the application can be overwhelming for average users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Genevieve
Electrical/Electronic Manufacturing, N/A employees
More than a year
“Daily user for reviewing opportunities and quotes
Pros
Ease of access to view and search opportunities and quotes, with the ability to create reports tailored to my needs. Clear visibility into pricing, profitability, and open opportunities.
Cons
More integration between CRMOD and our other tools and reports would be welcome.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Karen
Electrical/Electronic Manufacturing, N/A employees
More than a year
“CRM On Demand is a great Sales and Marketing tool
Pros
Oracle Support and the Support and Training Portal are excellent tools, offering ample information to guide you through.
Cons
I have no complaints; Oracle has always been responsive to any issues and provides advance notice for upgrades or patches.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Thomas
Not specified, N/A employees
Free Trial
“Simple to use
Pros
This tool is smooth and highly effective, making it an ideal choice for small businesses. Its ease of use ensures that even those with minimal technical expertise can navigate it seamlessly. This simplicity not only enhances productivity but also streamlines operations, allowing small business owners to focus more on growth and less on software management.
Cons
In terms of user experience, it lags behind other SaaS CRM competitors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10