Total 29 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

34%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

N

Natasha

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

4.0
March 2018

Oracle

Pros

Oracle is invaluable for keeping multiple team members on the same page. It simplifies tracking project stages and allows for easy access to multiple job reports.

Cons

Oracle is a complex tool; once mastered, it's powerful. However, the learning curve is steep due to its vast capabilities.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

T

Tim

Primary/Secondary Education, 1-10 employees

Less than a year

4.0
March 2018

Oracle CRM. Not very easy

Pros

Since Oracle owns this product, it's part of a larger ecosystem, ensuring robust support.

Cons

The product is not user-friendly. Like many Oracle products, it offers extensive functionality, but finding all the capabilities isn't straightforward.

Rating Distribution

Ease of use

5

Value for money

9

Customer Support

9

Functionality

9

M

Matthew

Real Estate, 500+ employees

More than a year

5.0
September 2017

We use this as the back end of our software for marketing

Pros

It seamlessly integrates with our cloud system without any issues.

Cons

I wish it were easier to use; currently, our programmer handles updates and training to ensure we're proficient.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

M

Marriah

Oil & Energy, 500+ employees

More than a year

4.0
August 2017

Efficient and Functional

Pros

Oracle CRM has the capability to track multiple KPIs and customize the data our organization wants to track.

Cons

Oracle CRM isn't as intuitive as I'd like. Some functions are harder to figure out than they should be, necessitating thorough user training.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

8

Functionality

8

P

Patty

Electrical/Electronic Manufacturing, N/A employees

More than a year

4.0
October 2015

Oracle CRM at Artesyn

Pros

It's easy to navigate and visually appealing. The interface is intuitive and covers most of what I need from this vendor in one location.

Cons

It would be beneficial to filter by part number, not just by account or opportunity.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Amber

Electrical/Electronic Manufacturing, N/A employees

More than a year

5.0
October 2015

Useful tool for managing customer content

Pros

Oracle is a leader in business software, providing generally intuitive formats and interfaces.

Cons

Depending on content requirements for multiple businesses, the application can be overwhelming for average users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G

Genevieve

Electrical/Electronic Manufacturing, N/A employees

More than a year

5.0
October 2015

Daily user for reviewing opportunities and quotes

Pros

Ease of access to view and search opportunities and quotes, with the ability to create reports tailored to my needs. Clear visibility into pricing, profitability, and open opportunities.

Cons

More integration between CRMOD and our other tools and reports would be welcome.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

K

Karen

Electrical/Electronic Manufacturing, N/A employees

More than a year

5.0
September 2015

CRM On Demand is a great Sales and Marketing tool

Pros

Oracle Support and the Support and Training Portal are excellent tools, offering ample information to guide you through.

Cons

I have no complaints; Oracle has always been responsive to any issues and provides advance notice for upgrades or patches.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

T

Thomas

Not specified, N/A employees

Free Trial

5.0
February 2012

Simple to use

Pros

This tool is smooth and highly effective, making it an ideal choice for small businesses. Its ease of use ensures that even those with minimal technical expertise can navigate it seamlessly. This simplicity not only enhances productivity but also streamlines operations, allowing small business owners to focus more on growth and less on software management.

Cons

In terms of user experience, it lags behind other SaaS CRM competitors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10