Oracle CRM on Demand Reviews
Total 29 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars34%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Meet
Computer & Network Security, 500+ employees
Less than 6 months
“One stop solution for sales tracking: Oracle Crm
Pros
Oracle CRM On Demand impresses me with its extensive range of CRM features. These tools effectively handle leads, opportunities, and customer interactions, streamlining sales processes and boosting efficiency.
Cons
The user interface of Oracle CRM On Demand could use some updating, as it feels a bit outdated to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“The perfect CRM for my e-commerce business
Pros
It integrates seamlessly with my HTML-based site, assisting me with lead generation, management, and newsletters (saving me headaches from third-party apps). It's been a game-changer for my business.
Cons
It's expensive, no doubt about it. Oracle comes with significant costs, which I can manage now that my traffic has grown. But early on, I had to opt for something more budget-friendly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Leonardo Bruno
Capital Markets, 1-10 employees
“Oracle Crm on Demand Review
Pros
The business tools are superb, facilitating easy information sharing and collaborative work.
Cons
Personally, I can't find anything negative to say about this program; I'm completely satisfied with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Addy
Information Technology and Services, 500+ employees
More than a year
“great tool for CRM
Pros
I find it very intuitive. I love the workspace where I can effortlessly access accounts, set filters, adjust appearance, and display relevant columns for my tasks. The mobile app is also impressive, although due to limited travel during COVID, most team members haven't fully utilized its capabilities.
Cons
The display needs to be able to show more rows.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
“Oracle CRM on Demand Has Everything At Hand!
Pros
This excellent CRM provides all the necessary tools to maintain strong customer relationships. Oracle CRM features everything from robust Lead Management to advanced Analytics and Reporting, it's intuitive and simpleor training new users.
Cons
I generally prefer simplicity, but having extensive capabilities is not a downside. However, some users may find it overwhelming. I'd suggest guiding new agents through a structured onboarding process.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Jose
Computer & Network Security, 101-500 employees
More than a year
“Sales Executive review
Pros
The standout feature for us was the ability to send prospects presentation slides directly from the CRM. This feature allowed us to track when slides were opened and how much time was spent on each slide, providing valuable insights.
Cons
Initially, I found the user interface a bit challenging to grasp. There shouldn't be a need to input things multiple times.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
7
Functionality
6
Asad
Retail, 500+ employees
Less than a year
“best system
Pros
It's incredibly easy to use, and the functions and updates are fantastic.
Cons
It's disappointing that crash reports aren't followed up by the team members reporting them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jessica
Computer Software, 500+ employees
Less than a year
“My Review of Oracle CRM
Pros
We've used Oracle CRM Demand to gather data essential for our marketing campaigns. It helps us acquire contacts, track sales, and identify potential customers, significantly boosting our sales productivity.
Cons
The only issue we've encountered, unrelated to the software itself, is that a strong Internet connection is advisable for optimal performance.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Bradley
Farming, 51-100 employees
More than a year
“CRM is great for notes
Pros
It is incredibly valuable to have the capability to effortlessly locate notes from any moment in time. This feature not only simplifies my workflow but also enhances my efficiency by allowing quick access to important information whenever needed. It's a significant advantage that ensures I can stay organized and focused on tasks without the frustration of searching through piles of documents or emails.
Cons
Occasionally, the software experiences bugs and glitches.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Christopher
Education Management, 51-100 employees
More than a year
“Great software, very efficient and have a very intricate UI
Pros
Oracle CRM on Demand is a fantastic software with a very intuitive interface. Setting it up was quite straightforward, and it operates smoothly. It enables me to track all customer orders, providing comprehensive details from delivery arrivals to customer information. Although it took some time to grasp its functions and interface initially, additional training made everything clearer and easier to use. For those preferring simpler tools, options like Salesforce are available, but overall, Oracle CRM on Demand is exceptional with minimal drawbacks.
Cons
It takes time to get used to the software in order to use it efficiently.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Veronica
Management Consulting, 1-10 employees
More than a year
“Amazing CRM Platform With Oracle!
Pros
It's no secret that Oracle has been a major player in the software industry for decades now, probably even longer than me! They certainly know how to create an effective CRM. Using Oracle CRM On Demand has been a delight for me, and I believe it will be for you too.
Cons
Transitioning to such a large enterprise software took some time for me, but with Oracle's support, I managed the shift smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
Less than 6 months
“A crm software you can depend upon
Pros
An essential tool for market research and managing customers and clients, it's intuitive and handles all customer data efficiently.
Cons
It occasionally gives warnings and hangs, but otherwise, it's fine.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Mark
Computer Software, 1-10 employees
Less than a year
“Best CRM On Demand We Found!
Pros
Oracle CRM On Demand is the best CRM we've tried! Finding a CRM that meets our needs as a growing organization has been an ongoing process, and Oracle CRM has provided numerous solutions that make it a clear winner for us.
Cons
Integrating our previous CRM's information took some time. Once done, everything ran smoothly, though this was the most time-consuming part of our startup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bill
Information Technology and Services, 500+ employees
More than a year
“Powerful customer relationship management tool
Pros
Oracle CRMoD is indispensable for our global enterprise. It not only manages opportunities effectively but also integrates seamlessly with our quotes, eliminating duplicate data entry.
Cons
Being a global enterprise software, it can be expensive, especially for small businesses. As a large business, though, it makes financial sense for us.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Meghan
Philanthropy, 11-50 employees
“Oracle CRM
Pros
A great system for organizing client interactions, ensuring everyone stays organized and on the same page.
Cons
It's not the best fit for nonprofit organizations; we needed something more tailored and affordable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Felix
Primary/Secondary Education, 11-50 employees
Less than a year
“The definitive solution to solve many business problems, is able to provide a broad vision of the business
Pros
Perfect for managing multiple sales teams across different locations, with excellent integration capabilities, especially with Office365. It's completely intuitive, fostering collaboration and teamwork, superior report generation and customization, and swift information retrieval for opportunities and budgets.
Cons
It's a bit slow and requires experienced internal support for optimal results. It's pricey for small companies, and the user experience, especially on mobile devices, is not ideal. The interface isn't visually appealing, and workflows and email notifications are lacking.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
8
Neha
Management Consulting, 500+ employees
Less than 6 months
“Trustworthy & flexible but not ease to use
Pros
The reports are accurate and download quickly. Service downtime alerts are rare. It handles a variety of organizational tasks, depending on the modules purchased and utilized by the company. The prioritization of leads helps maintain organization, offering a clear dashboard of the leads pipeline.
Cons
The appearance of the user interface isn't appealing, making procedures lengthy with multiple steps. Both workflows and UI are overly complicated and not mobile-friendly.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
7
Shantanu
Computer Software, 101-500 employees
Less than a year
“Great Efficient and Functional
Pros
Oracle CRM tracks multiple KPIs and allows customization of tracked data according to our organization's needs.
Cons
As a long-time user of Oracle CRM, I appreciate its extensive capabilities, though making it user-friendly can be a challenge.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Tim
Not Specified, N/A employees
“Get all the info you need right at your fingertips
Pros
This program is excellent for consolidating information on different clients and projects into one easy-to-use platform. It saves us a lot of time and manpower in organization. It's easy to use and easy to train new users on, especially if you're familiar with their other products.
Cons
The user interface could benefit from updates; it feels outdated at times. Workflows are more complex than necessary, but overall, it's not bad. However, some simplification could freshen it up.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kishan
Computer Software, 101-500 employees
More than a year
“Oracle CRM On Demand
Pros
Insight into customer habits, a reliable system backed by Oracle. It's easy to navigate, visually clean, and highly intuitive, covering most of what I need from this vendor in one place. Oracle sets the standard in business software, offering generally straightforward formats and interfaces. Easy access to view and search opportunities and quotes, with the ability to create customized reports to suit my needs.
Cons
Certain design elements like drop-down menus and icons could be improved. Filtering by part number, not just by account or opportunity, would be helpful. The application can be overwhelming for average users, depending on the content requirements for multiple businesses.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7