OroCRM Reviews

“Great ecommerce solution for mid sized companies

Pros

I've found this to be the only complete solution that handles all aspects of ecommerce operations whether you're running D2C or dropshipping models.

Cons

In case the business scales massively, this solution will need significant improvements.

“Effective for Boosting Sales and Profits

Pros

Really appreciate how this tracks sales data and provides solid analysis tools. Managing customer information has become much simpler and the revenue pipeline flows more smoothly now. The features make it easy to stay organized and keep everything running efficiently.

Cons

The set up can be pretty complex and youll need solid system configuration to get it running properly.

“Amazing B2B platform

Pros

This platform gives me so many customization options for my B2B needs. It has a wide range of features that make it so effective. The ability to choose from multiple price lists is particularly helpful.

Cons

The interface is complicated and you really need some time to figure things out and honestly the cost is pretty high too.

“Complete B2B B2C Solution

Pros

I like how everything works together so well in one platform

Cons

Could use better integration with other systems. Would make it even better.

“Solid marketplace platform

Pros

Its really simple to use and their customer support team has beengreat to work with. I have always been guided well by the team whenever I approached them. What impressed me most is the functionality. Theres a built in workflow engine that I havent seen in other platforms. The design adapts incredibly well to whatever specific needs you have.

Cons

The customization options can be overwhelming if youre not particularly tech savvy or business oriented though the demo really helps you figure things out before committing.

“Building Better Customer Connections

Pros

Love how this handles my entire sales process and keeps me on top of my pipeline tracking. The marketing automation features make running email campaigns so much smoother than before. What I find most valuable are the reporting capabilities. Getting those complete customer 360 views has been a game changer for understanding my clients.

Cons

Nothing really bothers me about this platform or any of its features.

“Top web based B2B Platform

Pros

The features are really impressive. Unlimited customers, multiple vendors, built in CRM payment and billing management. Everything you need is there and works well. It outperforms other open source marketplace platforms I've tried.

Cons

The only downside I can think of is that it might need occasional updates like any software but honestly theres nothing major I would complain about.

“Excellent Marketplace management tool

Pros

I really appreciate how this platform gives me everything I need for marketplace management whether I am handling corporate accounts or individual sellers. The complete inventory visibility is so nice and exactly what I was looking for.

Cons

Nothing comes to mind that I would change about this platform.

“End to end business solution

Pros

There are tons of features that would make for a really long list. The pricing tools, onboarding workflow and all the different business functions are really well designed and helpful for me.

Cons

I have no complains about it as they value our feedback when introducing new features.

“Essential Open Source B2B tool

Pros

I really like the range of features. Having unlimited users, working with multiple vendors plus the built in CRM for payment and fee handling. Every feature feels purposeful and well designed. Compared to other open source marketplace solutions this one really stands out.

Cons

There really isn't anything negative I can point out as everything seems purposeful and helps get your business running fast

“Growing B2B option

Pros

What I appreciate most is how well this handles medium to large scale B2B operations. The flexibility and customization options are impressive giving me complete control over both sales processes and client management.

Cons

It does feel a bit expensive compared to other options. Also the interface could definitely use some work to make it more userfriendly.

“Great tool

Pros

The interface is simple to use and their customer support team really goes above and beyond. They are very well trained. Everything runs smoothly whenever we are using the system. Getting up and running was not an issue at all and the overall user experience has been excellent.

Cons

I can't really think of anything major flaws. Maybe it could use some updates here and there like any software but thats honestly all I can come up with.

“Top notch marketplace software

Pros

The bulk ordering feature is helpful for us, getting special discounts when buying in larger quantities is a huge money saver. The ability to negotiate directly with buyers makes the whole purchasing process much more flexible and personalized.

Cons

The user interface could be more userfriendly when it comes to organizing things by category. Sometimes I find myself clicking around more than I would like.

“More flexible than competitors

Pros

Managing multiple organizations is incredibly smooth and the integration process couldnt be simpler. The built in CRM module handles merchant accounts beautifully giving us exactly what we need to track everything in one place. What really stands out are the diverse payment options and it provides way more flexibility than other platforms. For an open source B2B solution the capabilities here are genuinely impressive.

Cons

Would like a bit more control. I had some issues with data loss thats concerning.

“Alright but can improve

Pros

I can easily track all the key metrics that matter to me like sales figures, product performance, tax information and more. Everything is laid out in well organized columns that make the data really clear and easy to read.

Cons

The customer tab becomes pretty messy once you have more than twenty five names in there. Finding specific customers gets confusing since the only way to organize them is by name, email, phone, business unit or creation date. Really wish there was a search function so I could just type in what Im looking for instead of scrolling through everything. Really ruins the fun for me.