Overview
OroCRM software delivers a 360-degree customer view for improved engagement and retention. While some users find its marketing tools basic, its flexible workflows, ecommerce integrations, and detailed reporting features make it a strong choice for businesses needing deeper control over customer relationships and sales performance.
OroCRM Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is OroCRM?
OroCRM is an open-source customer relationship management (CRM) platform built to give businesses complete visibility into customer interactions and sales performance. Designed with flexibility in mind, it features 360-degree customer view with robust segmentation and reporting tools, helping teams tailor engagement and enhance retention.
OroCRM is ideal for mid-sized to enterprise-level businesses seeking customizable workflows and deeper insight across sales, marketing, and customer service channels.
OroCRM Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
OroCRM Integrations
The software supports integration with online stores and ecommerce platform, including:
- Magento
- WooCommerce
- PrestaShop
- Websphere
Who Is OroCRM For?
It is leveraged by several industries and domains such as:
- Sports
- Food
- Information technology (IT)
- Call centers
- Consultancy firms
Is OroCRM Right For You?
Are you unning a fast growing online store? OroCRM provides order history, browsing patterns, and support interactions, all from one centralized platform. By connecting directly with your ecommerce system, it helps your team understand each customer better, personalize communication, and prioritize high value opportunities for higher conversion.
OroCRM has been a certified partner of SugarCRM since 2011. Moreover, it has further cemented its credibility and position in the market as it is trusted and used by various global organizations, including Hendi, Contrain, and Apator.
Still unsure whether OroCRM is the right choice for your sales operations and business needs? Contact us at (661) 384-7070 to talk to our customer support agent, who will guide you in making an informed decision.
OroCRM Features
OroCRM offers powerful reporting tools that help businesses analyze customer data, sales performance, and marketing effectiveness. Users can create custom dashboards and reports with real-time insights, enabling data-driven decisions that improve forecasting accuracy, resource allocation, and overall business strategy.
It is built as an open-source platform, offering unmatched flexibility for customization and integration. Businesses can adapt the system to fit unique workflows, add new modules, and extend functionality. This makes the platform ideal for evolving e-business needs and long-term scalability.
The platform enables users to design custom workflows that align with specific sales and marketing processes. Key performance indicators are easily tracked and visualized through dedicated whiteboard views, allowing teams to monitor progress, identify bottlenecks, and make timely adjustments for better results.
OroCRM features behavior analysis that helps businesses understand and engage potential customers by analyzing website visitor activity. It captures behavioral data to identify interest patterns and buying intent, allowing teams to tailor outreach and deliver personalized experiences even before a lead becomes a customer.
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