
Pepper Cloud CRM Reviews
Total 3 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars33%
3
Stars33%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Dipin S.
Small-Business, 11-50 employees
“Simplified lead management at its best
Pros
Pepper Cloud makes it super easy to capture, track and manage leads from all sorts of sources like Facebook, WhatsApp ads, Google ads and more. It also brings all my interactions together from social platforms like Facebook, Instagram, WhatsApp and others. The CRM lets me track conversations, link them to businesses and personalize chats without any issue
Cons
Honestly, I wish It worked with more social media platforms besides Facebook, Instagram and LinkedIn. It would be awesome if it expanded to include newer or niche platforms for more diverse campaigns.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Anshul J.
Enterprise, 500+ employees
“CRM with excellent features like AI
Pros
I love the WhatsApp and AI integrations. It's a one-stop platform for conversational sales and marketing.
Cons
I noticed that it has a limited number of templates available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vivek G.
Enterprise, 500+ employees
“Easy to use
Pros
It stands out because of its great features like ease of use, smooth implementation, easy integration and top notch support.
Cons
It would be really helpful to have integration with OpenAI for better growth and performance.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
7