Total 3 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

33%

3

Stars

33%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

DS

Dipin S.

Small-Business, 11-50 employees

3.0
January 2025

Simplified lead management at its best

Pros

Pepper Cloud makes it super easy to capture, track and manage leads from all sorts of sources like Facebook, WhatsApp ads, Google ads and more. It also brings all my interactions together from social platforms like Facebook, Instagram, WhatsApp and others. The CRM lets me track conversations, link them to businesses and personalize chats without any issue

Cons

Honestly, I wish It worked with more social media platforms besides Facebook, Instagram and LinkedIn. It would be awesome if it expanded to include newer or niche platforms for more diverse campaigns.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

AJ

Anshul J.

Enterprise, 500+ employees

5.0
January 2025

CRM with excellent features like AI

Pros

I love the WhatsApp and AI integrations. It's a one-stop platform for conversational sales and marketing.

Cons

I noticed that it has a limited number of templates available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VG

Vivek G.

Enterprise, 500+ employees

4.0
November 2023

Easy to use

Pros

It stands out because of its great features like ease of use, smooth implementation, easy integration and top notch support.

Cons

It would be really helpful to have integration with OpenAI for better growth and performance.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

7