Total 6 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

BC.

Berkay Can .

Mid Market, 101-500 employees

5.0
September 2024

Changed our workflow for good

Pros

The flexibility and customization options really stand out to me. Being able to adjust the software to our specific business requirements has been incredibly valuable. The interface is simple enough that both new and experienced users can use it without any trouble. I appreciate how we can easily add modules to enhance our existing workflows and boost efficiency. The community support and documentation have helped us resolve issues quickly. Overall its been amazing tool for managing our customer relationships more effectively.

Cons

Setting up the advanced features can be really tricky especially if youre not tech savvy like me. The interface feels a bit outdated in some spots and could definitely use a more modern look with better responsiveness. Ive also noticed it starts to slow down when dealing with larger datasets which can be frustrating during busy periods. Its a solid tool overall but these issues definitely need some attention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MSSSR

Manish Sri Sai Surya R.

Mid Market, 101-500 employees

4.0
September 2024

Simple Tool for Better Efficiency

Pros

The community support here is incredible. Its definitely one of the standout features that sets it apart from other options I've tried.

Cons

The performance can be pretty sluggish at times and I am honestly worried about the security vulnerabilities in the PHP CRM. These are serious issues that need addressing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

KN

Kinal N.

Small Business, 51-100 employees

5.0
September 2024

Flexible system

Pros

I appreciate how customizable this platform is. You can really adjust it to fit your specific workflow needs. The open source availability is a huge plus. From a budget standpoint its incredibly affordable compared to other solutions we have looked at. Integration with our existing tools was smoother than expected and the scalability means we wont outgrow it anytime soon. Security features are good although they may be improved further.

Cons

Setting up custom features can be pretty overwhelming. Keeping everything updated and maintained requires constant attention which eats into our time. Ive noticed some security gaps that make me nervous about sensitive data and the user experience seems to vary alot depending on whos using it. Some people love it while others struggle with the interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

NG

NIMISH G.

Small Business, 11-50 employees

5.0
August 2024

Excellent CRM for Complete Operations Management

Pros

Really impressed with how feature packed this CRM is, especially considering the price point. It handles our company's daily operations from start to finish without breaking the bank.

Cons

The CRM could really use some AI integration to keep up with modern standards and stay competitive in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

Ahmad R.

Sales, 1-10 employees

4.0
July 2024

Boosting Growth Potential

Pros

The free version comes packed with surprisingly nice features. I can manage leads, contacts and basic sales funnels without any limitations. Having everything self hosted gives me real peace of mind knowing my data stays on my own servers where I control it.

Cons

The dashboard feels messy and disorganized making it hard to find what I need. Important stuff like appointments and pending issues get lost in all the data which makes it tough to stay on top of my priorities and get things done on time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

AA

Adbulrahman A.

Mid Market, 101-500 employees

5.0
June 2024

Great for data insights

Pros

I've discovered that this CRM comes packed with an incredible range of features perfect for development projects. For small businesses working with tight budgets its honestly been a lifesaver since it brings together all the essential customer management functions under one roof.

Cons

The system feels limited when youre trying to dig deep into specific data points or detailed reports. Another issue is that it doesnt provide the detailed results we need for analyzing our sales funnel performance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8