Small Business, 11-50 employees
“Organized leads and simple workflow”
Pros
There's a lot to appreciate about it. It's simple to work with, easy to use and does a really good job of keeping customer and lead information organized.
Cons
My only real complaint is that it only works with Internet Explorer. I usually prefer using Chrome so that limitation is frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“so user friendly!”
Pros
Feels very user friendly and pretty much anyone with basic computer skills can jump in and use it without much trouble.
Cons
I just wish it ran a little faster than it does now. At times new updates also cause it to act up a bit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“shared customer notes”
Pros
One thing that really works well is how the whole dealership can use this tool to keep notes on customers and update customer information in one place.
Cons
Where it falls short is in tracking results at a detailed level and some of the reports are difficult to use and understand.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
Small Business, 11-50 employees
“Helpful lead management”
Pros
The platform is very user friendly and has been really helpful for handling leads in an internet department.
Cons
Something it still needs is the ability to automatically merge all prospects that have the same information.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10