
Real Geeks Reviews
Total 13 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mcneely G.
Marketing Director, 11-50 employees
“Great product with an excellent support team
Pros
The support team has been outstanding. Since we are US based, I have spoken to tech support that seems to be based in the US too, which makes communication smooth. They explain issues clearly and effectively.
Cons
It's a great product. I would love more front end design features but the backend is almost as easy as WordPress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
D.J. P.
CMO, 51-100 employees
“Best CRM solution for real estate agents
Pros
The training and support are exceptional and I also like that the tech is solid.
Cons
The only thing I'm waiting for is the rollout of some new features that should be coming soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kody H.
Small-Business, 11-50 employees
“Amazing CRM with good customer support and excellent value
Pros
After trying out other real estate CRMs like kvCore and Moxi, Real Geeks stands out on its own. It provides everything you need to manage contacts and leads, plus additional features that are easy to set up and manage. The entire team at Real Geeks has been welcoming and helpful and they genuinely want to see you succeed. Compared to Moxi, Real Geeks is far more effective and the additional features make the platform user-friendly without overwhelming you. The learning curve was minimal for me, taking only about 30 minutes to get accustomed to.
Cons
Nothing to dislike about Real Geeks. Many people think the backend site builder view is a bit outdated but in reality, it's simple and gives you plenty of ability to customize your site and make it unique.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Real Estate, 11-50 employees
“Loved the customer service
Pros
I'm extremely impressed with the customer service from our representative. From the moment I reached out with questions or concerns, he took the time to resolve everything. His professionalism, expertise and care were remarkable. He anticipated my needs and gave me insightful tips that enhanced my experience. Every interaction was prompt and thorough. I am incredibly grateful for his help and kindness!
Cons
There were a few minor things I did not love about the interface, but honestly, the representative helped me resolve any issues. I don't want to focus on those small things because overall, my experience was great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sari S. H.
Hosting, 11-50 employees
“I absolutely love Real Geeks
Pros
The interface is clean and simple to navigate. The backend is userfriendly but the highlight for me has been their customer service. The support team is always there to help and they quickly resolve any issues I have. The CRM is effective and the leads I get are much more relevant than those from other services. Real Geeks is the only software I have encountered that can integrate with two different MLS boards.
Cons
I have nothing much to complain about. If there is something I don't need, I can easily turn it off.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melanie S.
Real Estate, 11-50 employees
“Amazing experience
Pros
Real Geeks has been exactly what I needed to build a fantastic website. I'm not very tech savvy, but they have been very responsive to my questions. I love being able to watch training videos at my convenience. I highly recommend Real Geeks to anyone looking to boost their business.
Cons
Everythings running smoothly so far and I haven't seenany issues with Real Geeks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tammy D.
Small-Business, 11-50 employees
“Top-notch customer service
Pros
The customer service has been a lifesaver for me. Switching to a new platform always comes with challenges but Real Geeks' support team has been incredibly helpful and has made the transition much smoother.
Cons
I'm still getting the hang of the system so I have not found anything to dislike yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abby R.
Small-Business, 11-50 employees
“Easy-to-use CRM designed for real estate
Pros
The ease of use is fantastic, from creating client profiles to tracking with tags. I can access all content via the mobile app. The support team is responsive and I especially like how easy it is to impersonate client searches in the MLS, helping me build customized searches for them. This feature encourages clients to search properties on my website, which also helps me understand their preferences better.
Cons
The workflow content is only available in English but I managed to work around this by duplicating the content and translating it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renee S.
Small-Business, 11-50 employees
“A game changer
Pros
Real Geeks has been a great tool. As a real estate agent, the ever changing market can be a challenge but our rep has been an amazing resource throughout the process. She's always a phone call or email away and her expertise has been invaluable since this is my first real estate website.
Cons
There's nothing negative to mention so far. It has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe S.
Real Estate, 11-50 employees
“Top CRM for real estate professionals
Pros
Real Geeks helps busy professionals respond to new leads instantly. The faster you respond, the better the chances of conversion. My favorite features are the drip campaigns for emails and texts and Robin, the AI robot that talks to leads when I'm busy.
Cons
It took a little time to learn the CRM as it does with any new software but there are plenty of training tools and live webinars available whenever I need help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tanya T.
Broker, 11-50 employees
“It is legit!
Pros
I closed a legitimate lead within three months of starting my lead generation efforts with Real Geeks. The system is easy to use, and customer service is professional, responsive and intuitive. When the market slowed down, their representative helped me scale back my services and I truly appreciate his guidance. I look forward to continuing my work with him and his team.
Cons
I cannot complain. It provides a high level of service and quality and I wish all lead services were this reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Moises G.
Real Estate, 11-50 employees
“Extremely satisfied with the service
Pros
Real Geeks has paid for itself. The support team is always there to help me and answers any questions I have. The CRM is easy to use and highly effective.
Cons
I was not aware of all the benefits when I first started but now I see just how much it offers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin A.
Not Specified, 11-50 employees
“Using it for a long time with outstanding results
Pros
I love the user interface for potential buyers and sellers who sign up for my website. The ease of use and automated follow ups make me look like a pro!
Cons
The only downside is that more agents are starting to use Real Geeks so it feels less unique but it is still an incredibly valuable platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10