
Repfabric Reviews
Total 30 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars23%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Kenny W.
Electronic Manufacturing, N/A employees
Less than a year
“single hub for sales, saves time & delivers ROI
Pros
My team and I use this tool as our single hub for sales activity, saving time and delivering better ROI while helping us drive more business with customers.
Cons
The app feels a little buggy at times but I do like the voice input option and I believe it will become smoother with future updates.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Brian R.
Marketing and Advertising, N/A employees
More than a year
“All in one solution that keeps innovating
Pros
This system feels like an all in one solution for me that continues to innovate every year.
Cons
For me and my team managing inputs for customers, commissions and CRMs takes quite a bit of effort initially which feels heavy when setting things up.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Angela S.
Building Materials, N/A employees
More than a year
“simple, easy, time saving system
Pros
I really like how simple and easy the program is to use which saves me time.
Cons
I'd appreciate being able to adjust layouts with my own field names but since some are locked, it limits my flexibility.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Amy M.
Accounting, N/A employees
More than a year
“Work simplely across devices
Pros
It's convenient that I can work both from my computer and mobile device and I appreciate how easily the two connect.
Cons
Honestly, I don't see any cons here, it feels like one of the strongest CRM platforms I've used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
TED P.
Electronic Manufacturing, N/A employees
More than a year
“excellent CRM for multi line reps
Pros
For me, this tool stands out as an excellent CRM and sales data management platform built for multi line reps. It's simple, user friendly and makes it easy to manage commissions and sales across manufacturers. The mobile app is impressive, giving me access on the go and the support team has always been responsive. Our transition from SFDC was smooth and I'd recommend it to any sales organization.
Cons
The only challenge I face is needing to create a new company before linking emails which slows things down with new opportunities.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
randall C.
Executive Office, N/A employees
More than a year
“Effortless customer contact management
Pros
Keeping in touch with customers is effortless for me thanks to the strong contact management features.
Cons
Customization in the app isn't very simple, though the Power BI integration does give me strong options to adjust data the way I want.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary C.
Mining & Metals, N/A employees
More than a year
“powerful reporting & sales tracking
Pros
I rely heavily on the reporting options as an Admin but the ability to track sales activities, territories and specific customers is equally valuable.
Cons
I noticed a few bugs at the beginning and there are still certain features that could be made smoother.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bruno C.
Logistics and Supply Chain, N/A employees
More than a year
“Easy commission tracking & database organization
Pros
Commission tracking is easy and I like having customizable options for organizing my customer database.
Cons
At times, responses online are slower than I'd like, especially when switching between certain programs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura K.
Marketing and Advertising, N/A employees
Less than a year
“reliable client data storage & analytics
Pros
It provides my company with a reliable space to store client data while allowing us to run analytics that support decision making.
Cons
The app could definitely be designed to be more convenient for me when working away from my desk.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
5
Functionality
7
Brad B.
Electronic Manufacturing, N/A employees
More than a year
“representative-focused CRM, minimal setup needed
Pros
What makes this tool stand out for my team is that it's designed with representatives in mind, unlike many other CRMs. I like that it requires minimal customization and offers everything needed to get started quickly.
Cons
I think some simple additions would make navigation more effortless and save me time while using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9