Repfabric Reviews

“simple tracking & daily follow ups

Pros

Tracking opportunities and follow ups daily is simple for me. With options to sort by line, customer and contact make my work more organized.

Cons

One thing I keep wishing for is a proper way to reconcile open POs with what's left to ship and the commissions tied to them. I'd find it very useful to see this broken down by line and customer in a single report.

“complete CRM with mobile & desktop access

Pros

I like how complete the CRM feels, integrating with our manufacturers while remaining easy to use both on mobile and desktop.

Cons

For me, there's very little to dislike. The system may look a bit dated but it works smoothly. I've used flashier CRMs that don't integrate well with mobile and feel glitchy so I value function over design here.

“powerful data sharing & job tracking

Pros

Pulling data to share with clients and manufacturers is powerful for me, especially when showing progress and job tracking results.

Cons

On the mobile side, I think tool's site could definitely use some work to improve the experience.

“user friendly with great integration

Pros

I enjoy the easy usability, smooth Outlook integration, mobile access and reporting tools, along with the steady improvements being rolled out.

Cons

When I use the Outlook plugin, I find it helpful but sometimes frustrating as the response could be quicker and more reliable.

“keeps me organized & efficient daily

Pros

This tool feels user friendly and keeps me organized every day especially when I'm quoting products for customers.

Cons

Honestly I don't have complaints because the system feels so easy for me to use daily.

“Variety of tools & field friendly features

Pros

I enjoy the variety of tools and features this tool provides, along with its ease of use, communication tracking and contact management that help me in the field.

Cons

The reporting tool takes me some effort to get used to and I feel clearer labels would make it far less confusing.

“vision & support for rep agencies

Pros

What I value most are the people behind it, their vision and the focus on supporting the rep agency business model.

Cons

From my perspective, the user interface looks dated, lacks customization and feels a little slow at times.

“simplifies my sales routine

Pros

Sales can feel chaotic but this tool makes my routine manageable with its incredible ease of use when I need it most.

Cons

I really don't see major cons. If anything, I'd appreciate an email alert when a PO is entered under my market, though I already check daily anyway.

“easy system and my team loves it!

Pros

Because the system is so easy, my sales team actually uses it instead of trying to work around it.

Cons

Since integrating any system with a sales team is tough, I find it most important that this one is easy to use and blends in well with my daily work.

“manage customers & notes in one place

Pros

It's simple to manage customers and notes in one place which helps me stay on top of everything.

Cons

It could definitely become more user friendly and also more cost effective for me in the long run.

“User friendly with easy data input

Pros

For me, the CRM is user friendly, easy to input data and perfect for running reports for principals, I especially like the Outlook plug in for tagging opportunities.

Cons

Occasionally, I notice glitches with email outreach and the mapping features could be polished further for smoother use.

“daily reminders keep the sales team on track

Pros

My sales team finds the software easy to use and I like having daily reminders and activity updates that keep us on track.

Cons

Some reports don't match the exact format I want but with updates on the way, I'm sure this will improve.

“outlook integration increases workflow

Pros

Outlook integration and CRM features together provide strong support for my workflow.

Cons

The quoting module works fine but I always feel there's room for more refinement to make it stronger.

“one stop CRM for organizing life

Pros

I consider it a one stop CRM that organizes my professional life in a comprehensive way.

Cons

Probably the one thing I notice most is the speed when moving from one screen to another, it could be faster.

“Tracking jobs is a huge help now!

Pros

Tracking jobs with this tool has been a big help to our team.

Cons

A search option would make it much easier for me to quickly locate contacts in my industry without scrolling endlessly.

“reliable, easy to use, mobile friendly tool

Pros

I rely on its ease of use, consistent reliability and mobile options for flexibility.

Cons

The interface works fine but I feel it could be refreshed to look cleaner and more modern.

“Transforms sales with simple design

Pros

This platform has transformed how I handle sales with its simple design and great features that increase my productivity. It simplifies commissions, tracks progress in real time and supports mobile, though I feel the app needs an update and warehouse management would make it complete.

Cons

For me, the mobile app really needs an upgrade and having a warehouse management platform inside the same system would let me manage everything in one place.

“effortless collaboration and follow ups

Pros

I enjoy being able to follow up on opportunities and collaborate easily with my team on projects.

Cons

Honestly I haven't come across any major drawbacks so far.

“Web portal navigation is simple

Pros

Using the web portal feels simple for me especially when updating quotes and I'm eager for the new app to launch.

Cons

It doesn't fully sync with this yet, though I know the developers are actively improving it which gives me confidence.

“support team & customizable tracking win

Pros

The support team is always available and I benefit from the customizable tracking of sales, projects and follow ups. Integration with Outlook makes organizing my day much easier.

Cons

From my side, their software team has been reliable and support has always responded well whenever I reached out.