Environmental Services, 11-50 employees
Less than a year
“User friendly interface keeps me organized”
Pros
User friendly interface and strong sales tracking features help me stay productive and organized.
Cons
Whenever I enter a lead, I usually need to refresh the dashboard before it shows up which interrupts my flow.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
8
Environmental Services, 11-50 employees
Less than a year
“easy sales tracking but limited customization and integrations”
Pros
The easy to use interface makes it simple for me to track sales features without any hassle.
Cons
I find the customization options quite limited and the integrations with other tools are not as extensive as I'd like.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
8
Machinery, 500+ employees
More than a year
“Timely follow ups & reminders increase workflow”
Pros
I value the timely follow ups, reminders, customer segmentation and the ability to distribute leads based on different parameters which really improves my workflow.
Cons
One thing I miss is having AI features built in since I see other CRMs offering them.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Medical Devices, 500+ employees
Less than a year
“practical tools for lead management & follow ups”
Pros
Front view, lead management, follow ups and integrations are practical tools that I use regularly.
Cons
I noticed marketing tools are missing like WhatsApp campaigns which would make outreach easier.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Computer Software, 500+ employees
More than a year
“Easy lead management for employees”
Pros
Managing leads is easy for my employees and it makes their work much easier.
Cons
Adding marketing features would help me a lot especially to simplify engagement directly from the CRM.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Machinery, 500+ employees
More than a year
“pleasant user interface for easy navigation”
Pros
I find the user interface of this tool quite good and pleasant to navigate.
Cons
I also feel the lack of email and WhatsApp marketing tools makes the system less complete than it could be.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
More than a year
“Drag and drop workboard increases efficiency”
Pros
Its drag and drop features in the Workboard of the LMS save me time and make tasks more efficient.
Cons
It would be really helpful if modules like an Order Management System were included as they're quite essential.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mechanical or Industrial Engineering, N/A employees
More than a year
“simple lead management & activity scheduling”
Pros
The lead management system and activity scheduler are both simple to use and I rely on them often.
Cons
Integrations do work but I'd love to see more options added to expand possibilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Retail, N/A employees
Less than a year
“Effective lead capturing with easy interface”
Pros
Capturing leads works very well and I also appreciate the user friendly interface.
Cons
The new date range option is great but I'd like the ability to download leads as well for better tracking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9