Total 13 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

23%

3

Stars

0%

2

Stars

0%

1

Stars

8%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T

Tyler

Insurance, 1-10 employees

More than a year

5.0
April 2025

Keeps everything clear & tracks all interactions

Pros

The tile layout is very clean and really easy to use. I also love how I get notified when people interact with our content or outreach. It just keeps everything organized and helps me stay on top of things.

Cons

I've hit a few bumps that slowed down how fast I could refresh my dataset but most of the time, just restarting my machine or the program fixes it. Not a huge deal but annoying when you're in a rush.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospital & Health Care, 51-100 employees

More than a year

1.0
July 2024

Affordable and works well

Pros

The customer support team is awesome. They really go out of their way to help and make sure any problems get fixed. Honestly, the software itself can be tricky to use but the support team makes it manageable.

Cons

To be honest, it feels like this was made as a basic, budget-friendly pipeline reporting tool for small businesses. But when you try using it as a full-blown contact management system, it really starts falling apart. Navigating through it feels like a hassle more than a help. And if you've got a ton of data to feed into your CRM, this just isn't the right tool and it gets complicated fast. The way it handles data is clunky, filled with errors and retries. I've wasted way too many hours trying to get it to work right.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

10

Functionality

4

C

Craige

Information Technology and Services, 1-10 employees

More than a year

5.0
March 2024

Really good mobile CRM

Pros

It's very convenient to use especially for adding leads. The mobile app is pretty solid too and I get notifications and can reach support easily right from my phone.

Cons

Sometimes the integrations randomly break, so you kinda have to keep an eye on them. Also managing custom fields isn't the smoothest and it can get very annoying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

R

Rihem

International Trade and Development, N/A employees

Less than a year

4.0
July 2023

Smooth sales process & higher productivity

Pros

I'm honestly so happy with how smooth the automation is. It just does the job of generating and organizing leads without me lifting a finger, major time saver. The email integration is helpful too because it gives great insights for sending out personal follow-ups. The AI features like deal scoring and contact info enrichment, make things run so much smoother. Plus the support is solid and the interface is really user-friendly. It seriously improved how we handle CRM for our small biz.

Cons

I've noticed the pricing is very high for a small business like ours. On top of that, it took some time to really understand how to use all the features and not beginner-friendly. It is customizable which I like but I still wish there was more flexibility to tweak things exactly how we need them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Shiela

Information Technology and Services, 101-500 employees

Less than a year

4.0
April 2023

Awesome CRM tool

Pros

What I really like is how it automatically watches my emails and from there, I can quickly turn any convo into an account and start tracking new leads. It's a great time-saver.

Cons

The filters make it harder than it should be to organize clients. I wish that part was just simpler and more simple.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jasmin

Information Technology and Services, 51-100 employees

Less than a year

4.0
January 2023

Eases our daily tasks

Pros

It really helped us generate more leads and at the same time gave us more time for other things because it's so easy to use.

Cons

It's a bit expensive compared to other tools.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Z

Zeynel

Media Production, 11-50 employees

Less than a year

5.0
December 2022

My experience with Salesflare

Pros

It is honestly a fantastic tool for keeping up with customers. It's easy to use and there are a ton of features to help you stay on top of relationships. I can sync my data and contacts with no problem and the automation makes handling follow-ups and inquiries super quick.

Cons

One thing that bugs me is the lack of support options. The customer service team is nice and usually helpful but if you have a tricky issue, there aren't many ways to get deep-level help. Plus, the pricing can feel high especially if you need the more advanced features.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

10

M

Miguel

Logistics and Supply Chain, 1-10 employees

More than a year

5.0
October 2022

Works like a sales engine

Pros

I love how it pulls in contacts straight from my email. I can run email marketing campaigns right inside the CRM, send and track emails easily and even manage different sales pipelines which is great because I have a few business lines. The founder is very active in the community and their support is top-notch.

Cons

I'd really love to see more integration options, especially for pulling in leads. That would make life way easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marco

Retail, 11-50 employees

Less than a year

5.0
September 2022

Very user-friendly and effective

Pros

It feels like this smart hybrid setup powered by internal automation. The Gmail connection is very smooth and it works well with other tools I need. You can tell the developers really knew what a CRM should do.

Cons

This tool actually delivers what it promises. I haven't run into any big issues since we integrated it into the company's system and it's been working really well with our client's CRM setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jan

Entertainment, 1-10 employees

More than a year

5.0
August 2022

our favorite tool so far

Pros

It came with all the features I needed right from the start. It was easy to roll out and tweak to my preferences. Didn't feel like a problem at all.

Cons

I'd really like to have a quick overview of the tags we've added to contacts and accounts. That would help a lot with keeping things organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

E-Learning, 1-10 employees

More than a year

5.0
July 2022

quick and easy to use

Pros

Adding a new client or account is a piece of cake. I can just drag and drop them through the sales funnel, update notes quickly and it all just flows. My workflow with client relationships, service and financial records is way more organized now.

Cons

I wish I could add contact info right when I'm filling out the "create new opportunity" form. It would just save an extra step.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Michael

Food & Beverages, 1-10 employees

More than a year

5.0
July 2022

Fantastic software

Pros

One of my favorite things is being able to track my sales projects all the way through. And when I need to check back on something, it's very easy to pull it up again.

Cons

So far, I honestly haven't found anything I don't like about this software. It's been working great for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Avash

Information Technology and Services, 1-10 employees

Less than a year

5.0
July 2022

Excellent for managing sales leads

Pros

It does a solid job when it comes to managing leads, contacts and opportunities. I really like the email tracking features makes it easy to keep tabs on conversations. The interface could definitely be smoother but overall, it's a strong tool. I also use it to create accounts and send bulk emails which works great. The software is reliable and stable. I think it's a powerful tool especially if you're running a small to mid-sized business.

Cons

The interface could definitely use a bit of polish but it gets the job done. Pricing-wise, I think it's a little on the higher side especially if you've got a bigger Salesforce account. But compared to some other tools, it's still not bad.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

10