
Salesforce.org Education Cloud Reviews
Total 3 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars67%
3
Stars33%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Jon S.
IT, 101-500 employees
“Quality Management Tool
Pros
I appreciate that this is such a well-established name in the SaaS space. Our Quality Team gravitates toward it because of its easy design and simple navigation. The user experience feels smooth and accessible and the newer AI automation features and chatbots they've rolled out this year are really exciting for our team.
Cons
The platform requires tons of add-ons for features I'd consider pretty basic, like quote formatting. Since everything gets priced per user, costs spiral quickly as your team grows.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Saravanan K.
Admin, 101-500 employees
“Perfect for University Student
Pros
The education management features work really well across K12 schools, colleges and universities. Everyone from students to faculty and admin can simplify their work and save tons of time. What I particularly appreciate is how comprehensive the CRM package is, it handles everything from admissions and scholarships to internships and alumni relations, basically covering all the core departments you'd need.
Cons
The customization options for AICTE regulations could be more comprehensive for our university needs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 500+ employees
“Excellent platform
Pros
I can monitor how new team members are progressing and give them personalized guidance when needed. Assigning fresh tasks to newcomers is easy which helps with their development.
Cons
Server crashes happen way too often and I lose my work when I can't save anything. Its really frustrating when this occurs multiple times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
8