Salesforce.org Education Cloud
Last Updated
Overview
Salesforce.org Education Cloud software helps institutions manage the entire student journey with tools for GPA tracking, registration, and engagement. Although customizing initial presets can be difficult, its mobile access, secure infrastructure, and personalized advising features make it a valuable solution for schools and universities aiming to enhance academic and student success.
Salesforce.org Education Cloud Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
Salesforce.org Education Cloud Features
Easy Registration Management
Salesforce.org Education Cloud centralizes registration tasks by connecting institutional data with course schedules and eligibility rules. Students can explore classes, check availability, and register confidently using a single, intuitive interface. This feature simplifies administrative work while improving the student enrollment experience.
Adaptive Program Structuring
Design a variety of learning paths including degrees, certificates, and micro-credentials. Easily outline requirements like prerequisites and recommended courses to align programs with learning outcomes and support evolving academic and career goals throughout the student journey.
Intelligent Degree Planning
It supports personalized degree planning by providing clear, up-to-date insights into academic progress. Students can view program requirements, evaluate course options, and make informed decisions about their academic paths. The tool helps advisors and learners stay aligned toward timely graduation.
Personalized Learner Engagement
Students gain access to a centralized portal to manage their academic, career, and personal goals. Staff can offer targeted support through appointment scheduling, tailored care plans, and guided action steps that foster stronger connections and support student success at every stage.
Comprehensive Advising Support
Advisors can access real-time insights to identify at-risk students and take timely action. The platform enables proactive outreach using alerts, progress indicators, and wellness checks, helping institutions build stronger relationships and improve student outcomes throughout the academic journey.
Pros And Cons of Salesforce.org Education Cloud
Pros
Administrators can easily manage reports
The user dashboard is easy to navigate through
Identifies useful connections between people and organizations
Cons
Customizing initial presets can be challenging
The platform does not support offline access
Salesforce.org Education Cloud Reviews
Total 3 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars67%
3
Stars33%
2
Stars0%
1
Stars0%
Share your experience
IT, 101-500 employees
“Quality Management Tool”
Pros
I appreciate that this is such a well-established name in the SaaS space. Our Quality Team gravitates toward it because of its easy design and simple navigation. The user experience feels smooth and accessible and the newer AI automation features and chatbots they've rolled out this year are really exciting for our team.
Cons
The platform requires tons of add-ons for features I'd consider pretty basic, like quote formatting. Since everything gets priced per user, costs spiral quickly as your team grows.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Admin, 101-500 employees
“Perfect for University Student”
Pros
The education management features work really well across K12 schools, colleges and universities. Everyone from students to faculty and admin can simplify their work and save tons of time. What I particularly appreciate is how comprehensive the CRM package is, it handles everything from admissions and scholarships to internships and alumni relations, basically covering all the core departments you'd need.
Cons
The customization options for AICTE regulations could be more comprehensive for our university needs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Not Specified, 500+ employees
“Excellent platform”
Pros
I can monitor how new team members are progressing and give them personalized guidance when needed. Assigning fresh tasks to newcomers is easy which helps with their development.
Cons
Server crashes happen way too often and I lose my work when I can't save anything. Its really frustrating when this occurs multiple times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
8
Frequently Asked Questions
Who are the typical users of Salesforce.org Education Cloud?
Salesforce.org Education Cloud is ideal for a wide range of institutions, including K-12 schools, community colleges, universities, graduate schools, and business schools.
Does Salesforce.org Education Cloud offer an API?
Yes, it does offer an API.
What level of support does Salesforce.org Education Cloud offer?
The platform offers a global call support.
What types of pricing plans does Salesforce.org Education Cloud offer?
Salesforce.org Education Cloud price starts from $87 per user/month (billed annually), with higher-tier plans available for expanded features. A 30-day free trial is included with all editions. Contact us to secure a personalized Salesforce.org Education Cloud price tailored to your specific requirements.
What language does Salesforce.org Education Cloud support?
The platform supports English Language.
Does Salesforce.org Education Cloud have a mobile app?
Yes, Salesforce does offer mobile apps for both iOS and Android through which users can access the education cloud.
What other apps does Salesforce.org Education Cloud integrate with?
The platform integrates with several consulting partners and third-party apps, including Accenture, Infosys, and Deloitte Digital.