Salesforce.org Education Cloud

Salesforce.org Education Cloud

Overview

Salesforce.org Education Cloud software helps institutions manage the entire student journey with tools for GPA tracking, registration, and engagement. Although customizing initial presets can be difficult, its mobile access, secure infrastructure, and personalized advising features make it a valuable solution for schools and universities aiming to enhance academic and student success.

Salesforce.org Education Cloud Specifications

Contact Management

Lead Management

Opportunity Management

Customer Communication Tracking

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What Is Salesforce.org Education Cloud?

Salesforce.org Education Cloud is a purpose-built customer relationship management (CRM) solution that helps institutes manage the entire learner lifecycle. It aids in various aspects including admissions and student support to alumni engagement. Salesforce.org Education Cloud features artificial intelligence (AI) assistance, personalized communication tools, and flexible case management, which allow institutions to build stronger relationships and improve outcomes. It is well-suited for K–12 schools, colleges, and universities seeking a connected campus experience and improved student engagement.

Salesforce.org Education Cloud Pricing

Its pricing plans come in different editions, each offering a unique set of features tailored to specific institutional needs and are billed annually. Here is a brief breakdown:

  • Education Cloud Enterprise Edition: $87/user/month
  • Education Cloud Unlimited Edition: $145/user/month
  • Education Cloud Agentforce 1 for Sales Edition: $375/user/month
  • Education Cloud Agentforce 1 for Service Edition: $375/user/month

All plans come with a free 30-day trial.

Contact us today for a custom Salesforce.org Education Cloud cost tailored to your customer engagement needs.

Disclaimer: The pricing is subject to change.

Salesforce.org Education Cloud Integrations

The platform integrates with numerous consulting partners and third-party applications including:

  • Accenture
  • Infosys
  • Deloitte Digital
Watch the Salesforce.org Education Cloud demo to learn more about its integration arrangements.

Who Is Salesforce.org Education Cloud For?

Salesforce.org Education Cloud is ideal for a wide range of institutions, including:

  • K-12 Schools
  • Community colleges
  • Universities
  • Graduate schools
  • Business schools

Is Salesforce.org Education Cloud Right For You?

Are you struggling to keep track of each student’s progress? Salesforce.org Education Cloud provides a complete 360-degree view of every student all in one place: be it grade point average (GPA), academic records, or grades. Staff can easily manage holds, improve registration accuracy, and deliver timely, personalized guidance that helps every student stay on course.

Salesforce, including its Education Cloud module, meets global security standards such as ISO/IEC 27001, ensuring trusted information protection and data management. The platform has been leveraged by renowned educational institutions worldwide, including Denver Public Schools and the Interlochen Center for the Arts.

Still unsure whether Salesforce.org Education Cloud is the right choice for your student engagement and academic management needs? Contact us at (661) 384-7070 to talk to our customer support agent, who will guide you in making an informed decision.

Salesforce.org Education Cloud Features

Salesforce.org Education Cloud centralizes registration tasks by connecting institutional data with course schedules and eligibility rules. Students can explore classes, check availability, and register confidently using a single, intuitive interface. This feature simplifies administrative work while improving the student enrollment experience.

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Design a variety of learning paths including degrees, certificates, and micro-credentials. Easily outline requirements like prerequisites and recommended courses to align programs with learning outcomes and support evolving academic and career goals throughout the student journey.

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It supports personalized degree planning by providing clear, up-to-date insights into academic progress. Students can view program requirements, evaluate course options, and make informed decisions about their academic paths. The tool helps advisors and learners stay aligned toward timely graduation.

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Students gain access to a centralized portal to manage their academic, career, and personal goals. Staff can offer targeted support through appointment scheduling, tailored care plans, and guided action steps that foster stronger connections and support student success at every stage.

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Advisors can access real-time insights to identify at-risk students and take timely action. The platform enables proactive outreach using alerts, progress indicators, and wellness checks, helping institutions build stronger relationships and improve student outcomes throughout the academic journey.

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Pros And Cons of Salesforce.org Education Cloud

Pros

  • Administrators can easily manage reports

  • The user dashboard is easy to navigate through

  • Identifies useful connections between people and organizations

Cons

  • Customizing initial presets can be challenging

  • The platform does not support offline access

Salesforce.org Education Cloud Reviews

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JS

Jon S.

IT, 101-500 employees

4.0
December 2024

Quality Management Tool

Pros

I appreciate that this is such a well-established name in the SaaS space. Our Quality Team gravitates toward it because of its easy design and simple navigation. The user experience feels smooth and accessible and the newer AI automation features and chatbots they've rolled out this year are really exciting for our team.

Cons

The platform requires tons of add-ons for features I'd consider pretty basic, like quote formatting. Since everything gets priced per user, costs spiral quickly as your team grows.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

SK

Saravanan K.

Admin, 101-500 employees

4.0
August 2022

Perfect for University Student

Pros

The education management features work really well across K12 schools, colleges and universities. Everyone from students to faculty and admin can simplify their work and save tons of time. What I particularly appreciate is how comprehensive the CRM package is, it handles everything from admissions and scholarships to internships and alumni relations, basically covering all the core departments you'd need.

Cons

The customization options for AICTE regulations could be more comprehensive for our university needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 500+ employees

3.0
May 2022

Excellent platform

Pros

I can monitor how new team members are progressing and give them personalized guidance when needed. Assigning fresh tasks to newcomers is easy which helps with their development.

Cons

Server crashes happen way too often and I lose my work when I can't save anything. Its really frustrating when this occurs multiple times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

Frequently Asked Questions

The platform offers a global call support.

Salesforce.org Education Cloud is ideal for a wide range of institutions, including K-12 schools, community colleges, universities, graduate schools, and business schools.

Yes, it does offer an API.

Salesforce.org Education Cloud price starts from $87 per user/month (billed annually), with higher-tier plans available for expanded features. A 30-day free trial is included with all editions. Contact us to secure a personalized Salesforce.org Education Cloud price tailored to your specific requirements.

The platform supports English Language.

Yes, Salesforce does offer mobile apps for both iOS and Android through which users can access the education cloud.

The platform integrates with several consulting partners and third-party apps, including Accenture, Infosys, and Deloitte Digital.