
Serviceware Reviews
Total 4 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars25%
4
Stars50%
3
Stars0%
2
Stars25%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Jelle
Computer Software, 1-10 employees
Less than 6 months
“Supports both us and our clients
Pros
SABIO is very user friendly and it has made our teamwork much more organized. And now we don't have to deal with spam anymore and the customer service is really great too.
Cons
I have come across a few bugs on the site but thankfully the customer support team is really helpful and has addressed all my concerns.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Miguel A.
Marketing and Advertising, 500+ employees
More than a year
“Proven highly useful for us
Pros
It has been proven very useful for us in various ways particularly in boosting productivity, shortening the training time for new hires and improving quality overall.
Cons
After using it myself and with my team I have come to the conclusion that it is not as user friendly as it could be. As we are still having some trouble with the search function and it could really benefit from some improvements to make it more efficient and user-friendly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Kirtan
Education Management, 500+ employees
Free Trial
“Advanced tool for biological data management
Pros
The interface is clean and very well-structured making it easy to navigate. Plus all the processes are efficient and the way data is managed is great too eventually helping us run everything seamlessly.
Cons
Though it is a larger software but there are still plenty of bugs that need to be fixed.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
6
Functionality
7
Gunter
Small Business, 11-50 employees
More than a year
“Packed with great features and offers excellent value
Pros
Not only is it simple to integrate but it is also user-friendly, quick to set up and offers excellent support. The performance to cost ratio is also great and I like that it comes with some innovative features.
Cons
One thing to mention is that our Key Account Manager has changed several times which has caused some inconsistency in our experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10