SharpSpring Marketing Automation Software Reviews
Total 25 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars44%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Elisa
Full Sail Media, 11-50 employees
“Reasonable price, powerful software.
Pros
The customer support team is great. The tool is robust and powerful. Helps in creating emails, email campaigns and keeping track of them. The reports and analytics are great. The CRM is relatively easy to use for our clients. We are still learning the system for ourselves and our customers. It helps us improve a lot and come up with creative marketing ideas for our customers. The system comes at a very reasonable price.
Cons
It could be a bit more intuitive, and it might have a learning curve to it for someone who is new to using any marketing automation platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Theo
Lead Optimize, 1-10 employees
“Easy to use.
Pros
This tool is versatile, and that is the best thing about it. The second-best thing would be their support team. They are always ready to help you. With SharpSpring your company becomes more efficient in every way.
Cons
There are times when the system confuses me a lot, and that also happens because it has so much to offer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Alan
ATNET Limited, 1-10 employees
“Fantastic!
Pros
It is a very powerful tool. You can do almost everything that you need for marketing purposes. Even if you don’t really know how to do such a thing or need help, their support team is simply awesome and always help you get through. It is an extensive tool. We can track customer behaviour, email activity, generate reports, etc.
Cons
SharpSpring being a very powerful tool, definitely has a learning curve that you need to go through. Things can be so simple but once you go through the learning process everything becomes easier and you can make best use of it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Tristen
Schnap Digital, 1-10 employees
“It’s a wonderful tool.
Pros
I have been using it for over 3 years now. It is great, especially according to its cost. It offers a lot of features and functionalities and makes it a very powerful tool. The return on investment can easily be taken due to its affordability. It is a wonderful tool to use.
Cons
You need to be a bit tech savvy when it comes to creating emails and landing pages in a customized manner, because it gets kind of chunky. But with the right men for the job this part could be covered and wouldn’t be much of an issue.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Kristin
Markit, Inc., 1-10 employees
“Happy Customer.
Pros
It is easy to manage multiple clients with the help of this product. Can easily track leads, build and send emails, create landing pages and forms. It can also be integrated with other platforms making things easier. It is a good product and we are very happy by it and will continue to use it.
Cons
Reports cannot be customized. I wish they would add an option to customize reports and insights so that we can send it to customers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8