Skynamo Reviews

Pros

The automated integration with our ERP system is incredibly valuable, it cuts out all the manual data entry and saves us tons of labor. Being able to monitor our sales team's productivity in real time has been a game changer. I really appreciate how it helps us build comprehensive sales trends and historical data. The interface is super simple, so we barely needed any training to get new team members up and running. Our reps rely on it every single day now, it's become essential to our operations. Their customer support team is fantastic and responds quickly whenever we need adjustments or modifications. The platform scales really well and the development team customizes it to fit our specific business needs. Switching over from our old CRM was surprisingly smooth with hardly any downtime during implementation.

Cons

Haven't really discovered any major drawbacks yet, the system grows with our business needs and we can add whatever functionality we require as we expand.

Pros

I really appreciate how easy it is to monitor our sales progress and team performance. The real-time data management lets our managers stay on top of everything as it happens. Once you get the hang of it, this platform becomes incredibly simple to navigate and use daily. This tool has turned into our primary hub for managing customer information, we rely on it constantly. Getting it integrated into our daily workflow was surprisingly smooth and easy. The customer support team is always quick to respond and helpful when we need assistance.

Cons

I honestly can't think of anything negative to say, it's been working exactly how we needed it to.

Pros

From day one, their support has been fantastic! They genuinely put in the effort to make sure you're satisfied and whenever you need help with anything, they always have a solution ready. I really appreciate Anthony, Sam and the entire team for all they do. Honestly, I haven't come across a better service at this price point with this level of support. If you're considering it, don't wait too long, you'll be glad you took the step. Thanks to them for everything and keep up the amazing work. :)

Cons

Honestly, I don't have any complaints. Their service and customer support are truly unmatched.

Pros

After setting up custom dashboards, navigating and reporting through the Insights Dash is simple. Filters and timelines are also simple to use.

Cons

App layout options are limited. It would be helpful if the app more clearly prompted reps about what to do, showing all outlets due for a visit that day and letting them check each off as the day goes on.

Pros

After-sales support is amazing and the system's functionality is simple. Its technology supports the desired sales rep behaviors, while the database structure is uncomplicated to maintain. Additional functions create more revenue opportunities. Their team is open to continually finding ways to make the system more user-friendly and dynamic.

Cons

Some limitations with basic reporting though this was mostly an internal issue. Once CRM reporting is opened up, the product can compete globally and bring substantially more value to businesses.

Pros

A simple interface makes the software easy to use and ongoing refresher training is available for anyone who still struggles.

Cons

Contact section could offer more options and allow more contacts per customer. Insights could be more user-friendly if it remembered customer preferences and applied them at the next login. Tracking could be more prominent, with a dedicated report to make it easier to use.

Pros

Paperwork is gone and it's easy to keep track of customer spend. I can also track and communicate with sales reps throughout the day.

Cons

The only issue I can mention is that constant communication through Skynamo means the tablets' batteries don't last.

Pros

It's user-friendly and gives us real-time data right at our fingertips. We put the software in place over two years ago and it has made a major difference to our business.

Cons

After more than two years of use, I truly have no cons to mention.

Pros

The software is simple to learn and use and I can customize the reports and program to suit my needs.

Cons

They should hire someone who understands the market, has experience in it and knows what sales managers want.

Pros

You can revisit the timeline to see what happened, record your sales team's kilometers for claims and check clock-in and clock-out times.

Cons

We sometimes can't take photos when we're in a store with a bad signal.