Spiro Reviews

Pros

The automation here is incredible, it handles all that tedious data entry so I can focus on what actually matters. Our sales team is obsessed with how effortlessly it logs events and interactions, plus the reporting tools are simple enough that everyone uses them independently. What really gets me excited as a manager are the customizable dashboards that showcase our key metrics perfectly, making it easy to share performance data openly with the whole team.

Cons

The system is really open and customizable which is great but I find myself wishing there was a smoother way to keep improving our setup. They roll out new features pretty regularly but we're still figuring out how to properly integrate them and update our workflows to actually benefit from them. I think the team could really help drive more value by stepping in here to guide customers through these updates better.

Pros

It is highly customizable and its team works with us to modify the software.

Cons

A few customizations and quests don't work properly.

Pros

This is an app for keeping customer information current and recording all my interactions with them is useful. I can also check past and current sales without any effort.

Cons

Analytics button doesn't show me any relevant information.

Pros

Learning how to use this and getting started are simple and it keeps my contacts, leads, pipeline and customer details well organized.

Cons

I'd like a way to link Sales Navigator with this.

Pros

I can enter information without difficulty which makes it user friendly and generating reports isn't tiring or complicated. The reports are also visually easy to understand.

Cons

We don't have anything negative to mention right now.

Pros

Simple to use, with a mobile app that lets me work on the go and make calls.

Cons

Compared with Salesforce, it's much easier to use and it took me a couple of days to get used to how easy it is to navigate. Not sure that's really a con, lol.

Pros

After using some very expensive tools on the market, I'm a big fan of this app. Those products take a lot of time to set up and offer very limited support, while Spiro's support team is quick to respond and patient. They made the onboarding process simple. I could add my customizations without much trouble and connect it to other tools with little effort. My favorite feature by far is the Spiro assistant which is great for inbound leads received by email.

Cons

Getting familiar with it feels like a learning curve as the reporting area has a lot of detail and I don't have enough time to go through all the different reports.

Pros

Using it is simple and it helps us keep our accounts organized.

Cons

We're currently working with them on creating a to do list.

Pros

It keeps me organized and sends reminders to help me stay on track.

Cons

Glitches pop up sometimes and it can make things more complicated than they need to be.

Pros

I can keep my leads organized and the system helps make sure none slip through the cracks.

Cons

I'd like reminders to be displayed in a calendar format so I can tell how many reminders I have scheduled on a given day and also drag and drop them from one day to another, similar to the Outlook Calendar.