Last Updated
Overview
Spiro offers an AI-driven customer relationship management (CRM) platform that automates sales tasks, giving teams more time to focus on selling. While its advanced reporting can be complex to configure, the proactive AI assistant, deep ERP integration, and focus on relationship management make it a powerful choice for manufacturers.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Spiro Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Spiro?
Spiro is an AI-powered customer relationship management platform designed to eliminate administrative work for mid-enterprise B2B sales teams. Its proactive system works in the background to address common CRM pain points. Features like automatic data capture free up sales representatives from manual entry, while the AI Assistant analyzes communications to identify at-risk deals and recommend next best actions, ensuring teams can focus on building relationships and closing sales rather than managing software.
Spiro Pricing
Disclaimer: The pricing is subject to change.
Spiro Integrations
The software supports integration with multiple systems and platforms, such as:
- Zoom
- Microsoft Teams
- Microsoft 365 Software
- RingCentral
- Outlook
- SAP
- NetSuite
Who Is Spiro For?
Spiro is ideal for a wide range of roles and sectors, including:
- Sales managers
- Account executives
- Distributors
- Manufacturers
- Inside sales reps
Is Spiro Right For You?
If you're a B2B sales team in manufacturing or distribution looking for a CRM that goes beyond basic tracking, Spiro could be the right fit. Its strong ERP integration, mobile accessibility, and focus on pipeline visibility make it ideal for teams ready to streamline workflows, improve efficiency, and stay proactive in a competitive sales environment.
Still doubtful if Spiro is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Spiro Features
Pipeline Management
The software offers complete pipeline visibility through Kanban and list views. Sales teams can track opportunities by stage or region, while AI-driven forecasting highlights risk areas and helps prioritize deals that are most likely to close successfully.
Sales Order Visibility
Spiro bridges sales and operations by integrating ERP order data directly into the CRM. Reps can view order history, shipment status, and line-item details instantly, enabling accurate customer responses and reducing the need for back-and-forth with operations.
Ticket Management
The platform centralizes support tickets, RMAs, and service requests, keeping the sales team informed of customer issues. This visibility allows for proactive engagement and helps prevent service-related surprises during sales conversations or follow-up calls.
Generate Quotes
Spiro simplifies quoting by allowing users to create, send, and monitor quotes within the CRM. It pulls real-time pricing and product data from ERP systems, supports e-signatures, and notifies sales teams as soon as quotes are viewed.
Reminders
The platform ensures timely follow-ups with AI-generated reminders after each call or meeting. It builds a prioritized daily task list automatically, helping sales professionals stay organized and respond to leads, quotes, and opportunities without manual tracking.
Pros And Cons of Spiro
Pros
Eliminates manual data entry with strong automation
Excellent customer support and responsive help team
User-friendly interface with simple setup and onboarding
Cons
AI may occasionally overlook or misinterpret certain activities
Reporting features could benefit from more advanced filtering options
Spiro Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Business Services, 1-10 employees
“Simple and User-Friendly CRM”
Pros
The automation here is incredible, it handles all that tedious data entry so I can focus on what actually matters. Our sales team is obsessed with how effortlessly it logs events and interactions, plus the reporting tools are simple enough that everyone uses them independently. What really gets me excited as a manager are the customizable dashboards that showcase our key metrics perfectly, making it easy to share performance data openly with the whole team.
Cons
The system is really open and customizable which is great but I find myself wishing there was a smoother way to keep improving our setup. They roll out new features pretty regularly but we're still figuring out how to properly integrate them and update our workflows to actually benefit from them. I think the team could really help drive more value by stepping in here to guide customers through these updates better.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Frequently Asked Questions
What types of pricing plans does Spiro offer?
The starting price for Spiro is $1,500/user/year, with optional add-ons for extra features. Get a detailed Spiro cost breakdown tailored to your specific requirements.
Who are the typical users of Spiro?
Spiro features are used by sales teams within mid-sized to large companies in the manufacturing, wholesale, and distribution industries.
What language does Spiro support?
Spiro software primarily supports English.
What other apps does Spiro integrate with?
Spiro integrates with Microsoft 365, Outlook, Zoom, Teams, RingCentral, SAP, and NetSuite for streamlined connectivity.
Does Spiro have a mobile app?
Yes, Spiro offers a dedicated mobile app.
Does Spiro offer an API?
Yes, Spiro offers an API.
What level of support does Spiro offer?
Spiro offers email-based support and access to a detailed Help Center with user guides, feature setup instructions, and admin tools.