Steer CRM Reviews

“My online visibility has improved

Pros

Tekmetrics feature of it provides an easy way to send appointment reminders, communicate with customers, ensure they are satisfied with repairs and even request reviews to improve SEO. Also customer support is proactive, checking in regularly to see if I have any questions. Plus creating campaigns via SMS or email is simple as just toggle a button on Tekmetrics for easy integration. And they also offer the option to receive SMS alerts when a customer contacts me via MechanicAdvisor allowing me to respond faster.

Cons

At times it is difficult for me to clear out messages without selecting each one individually.

“Bringing auto repair closer to people

Pros

The feature I like most about MechanicAdvisor is how it connects people easily during the repair process as it offers timely updates on costs and other details.

Cons

Well it is not very user friendly. The terms used are not very relevant either. Also I feel like it would be much better if it showed the progress of car repairs and an end of day summary for the work completed.

“Auto services at your fingertips

Pros

Well the main feature I like about MechanicAdvisor is how it connects people with car or vehicle repairs as it allows us to manage everything through one app.

Cons

The idea behind the app is great but I feel like the user interaction should be simplified to make it more user friendly. Also it should be clear about the product you want, the exact price and the total labor cost including taxes.

“A step towards future

Pros

I like the variety of plans available such as premium, standard and basic.

Cons

In the repair shop section I think it would be good to add a category for electric vehicles (EVs) considering the growing EV market.

“Perfect!!!

Pros

There are multiple features that we like about it but my favorite thing about it so far is the email marketing and text messaging features.

Cons

I have not come across any issues so far.

“Offers great insights and help

Pros

I really love their Find The Right Mechanic feature. It lets me search for mechanics in my local area and provides reviews of the shops. Also it shows nearby coupon offers. And the platform is available both as a mobile app and a website. You can directly interact with your mechanic through the app by sending pictures and getting updates.

Cons

One thing I did not like is that the app/program is still relatively new and there are not many reviews yet and not all mechanics have claimed their shops on the platform.

“gets the job done

Pros

MechanicAdvisor is a great platform for connecting with clients. Also it has a listing feature that allows users like us to choose from a variety of options when searching for vehicle repairs.

Cons

There is nothing that I dislike at the moment. Both the web and mobile applications work well.