Last Updated May 16, 2025
Overview
Steer CRM is a comprehensive platform for auto repair shops to manage projects, track leads, and automate tasks. While its setup can take some time, it features an intelligent marketing engine, customizable workflows, and reporting tools. With automated scheduling and reputation management, Steer CRM enhances customer retention and service delivery.
Overall Rating
Based on 7 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Steer CRM Specifications
Contact Management
Lead Management
Opportunity Management
Customer Communication Tracking
What Is Steer CRM?
Steer CRM is a cloud-based customer relationship management software designed specifically for auto repair shops. It enables teams to manage leads, track projects, and automate routine tasks through customizable workflows. Users can centralize customer data, monitor repair progress in real time, and enhance communication across departments. Overall, Steer CRM offers robust functionality for businesses looking to improve efficiency and customer retention.
Steer CRM Pricing
Steer CRM offers the following pricing plans:
- Contact: $349/month
- Engage: $479/month
Disclaimer: The pricing is subject to change.
Steer CRM Integrations
Steer CRM supports integration with multiple systems and platforms, such as:
- Tekmetric
- Shop-Ware
- Mitchell1
- VastSQL
- AutoFluent
- FastTrak
- ShopController
Who Is Steer CRM For?
Steer CRM is for all sizes of auto repair shops aiming to enhance customer relationships and streamline operations.
Is Steer CRM Right For You?
Steer CRM is an excellent choice for auto repair shops looking to manage operations effectively and enhance customer relationships. With features like customizable workflows, marketing automation, and seamless integrations, it helps teams save time and stay organized. Its intelligent marketing engine targets existing customers for timely service reminders, while reputation management tools help collect positive reviews. If you're seeking a CRM that supports project tracking, lead management, and automated scheduling, Steer CRM could be the perfect fit for improving efficiency and customer retention in the competitive automotive service industry.
Still not sure about Steer CRM? Contact our support staff at (661) 384-7070 for further guidance.
Steer CRM Features
Steer CRM allows businesses to send SMS messages to customers, making it easy to communicate directly. This feature is useful for quick updates, reminders, or promotional offers. Customers can respond right away, improving interaction and engagement. It helps auto repair shops stay connected with their customers through a simple and effective channel.
With Steer CRM, businesses can create and send email campaigns to their customer lists. It allows for personalized messages, promotions, and updates. This tool enables businesses to reach a wider audience, increase customer engagement, and drive conversions. It’s a powerful way to nurture relationships and keep customers informed.
This feature automatically notifies customers about upcoming appointments, maintenance, or services. This feature helps reduce no-shows and ensures that customers don’t forget important service dates. It sends timely reminders that make it easy for auto repair businesses to improve customer satisfaction and loyalty and enhance operational efficiency.
Such tools help businesses collect and manage customer reviews. Steer CRM makes it easy to request feedback and display positive reviews on websites or social media. This feature allows businesses to build trust and a good reputation by encouraging satisfied customers to share their experiences.
The feature allows customers to book appointments through your website at any time. It makes scheduling easier for both customers and businesses, reducing the need for manual booking. Customers can choose convenient times, and businesses can manage appointments more efficiently. It leads to better customer service and fewer scheduling conflicts.
Top Recommended Software
