Total 8 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

13%

3

Stars

0%

2

Stars

13%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JC

Jennifer C.

Sales, 1-10 employees

5.0
May 2024

Convenient Communication and Follow ups

Pros

My network stays engaged without any effort on my part. People reach out when theyre ready to sell or buy homes even when I have completely forgotten about the automated messages going out to them regularly.

Cons

The market snapshot feature looks pretty outdated and could really use a visual refresh. I use it all the time but it feels dated.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SS

Seema S.

Small Business, 11-50 employees

4.0
September 2023

Really good platform

Pros

I appreciate how follow up reminders get automatically added to my calendar for each client. Customer support has been excellent and really efficient when I need help!

Cons

The lack of a mobile app is frustrating and I really wish there was a way to see client locations for quick drop by visits.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

MO

Mike O.

Small Business, 11-50 employees

5.0
March 2023

Good experience of a long time user

Pros

Ive been using this software since before it went online and its proven to be really reliable. The features cover everything I need for my daily work which keeps things running smoothly.

Cons

I honestly cant come up with anything negative to say about this system. Even after trying other CRM platforms, I keep returning to this one because it just works better for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KH

Katrina H.

Real Estate, 11-50 employees

5.0
September 2022

Significant improvements across the board

Pros

Love being able to add favorite homes directly to buyer profiles. The follow up reminders and last touch tracking are cool features that keep me organized. When I use it alongside Market Snapshots, its very effective. Im planning to explore the calendar feature more and start adding detailed notes for each lead.

Cons

The previous version was confusing and we barely used most of its features. Definitely complicated and like most agents, I never really had time to sit down and figure everything out properly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JDD

Jimmy D D.

Real Estate, 1-10 employees

5.0
July 2022

Highly recommended!

Pros

I've been using this for 20 years as a real estate agent in Middle Tennessee and its simple to use. After 26 years in the business, I can confidently say this is one tool I would recommend to anyone in our industry.

Cons

There really isn't anything that bothers me about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CO

Celeste O.

Small Business, 1-10 employees

5.0
July 2022

Great product despite recent increase in price

Pros

Been a user for over 25 years and its been great for capturing leads and keeping everything organized. The database management is solid and the automatic follow up features for emails and letters work really well. Theres a good variety of reports you can print to monitor your business progress. I mainly stick to the CRM functionality and it handles everything I need.

Cons

Disappointed by the huge price jump. They just raised their monthly cost by 50%.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

CL

Corinna L.

Real Estate, 500+ employees

2.0
June 2022

Disappointing experience! Not Worth It

Pros

Haven't found anything useful in this software at this point in my career and wouldnt suggest it to others.

Cons

The biggest issue I have is being locked into a 12 month contract at $60 a month with no way out. For someone just starting out I dont think this platform offers much value and feels like a waste of money. The whole experience has been pretty disappointing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

AP

Alley P.

Mid Market, 51-100 employees

5.0
April 2022

Amazing software that delivers results

Pros

This platform is really excellent and simple to use. It helps us keep track of both our previous and current clients effectively. The tabs let us focus on the most important aspects of our database.

Cons

Finding things to dislike is tough but there are a few areas that could use improvement. More dropdown options for multiple mobile numbers would be helpful and there should be an easier way to close transactions without having to create fake client numbers though I know this is being worked on. Also MLS searches dont work well for listings outside your board. We deal with several different ones in Michigan so this can be frustrating.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5