Total 7 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GR

Gia R.

Small Business, 11-50 employees

5.0
March 2024

Good experience with Tubular

Pros

I really appreciate how well this handles data collection and insight generation for our clients. The collaboration features make it simple to have discussions and coordinate when putting together monthly reports.

Cons

I don't really have any complaints since I mainly handle report coordination for clients rather than using the dashboard myself.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
February 2024

Unmatched social video insights

Pros

I'm impressed by how detailed the coverage is. It includes every YouTube channel over 10,000 subscribers plus millions of accounts across Instagram, TikTok, Facebook and Twitter with daily view trends for billions of videos. What really sets it apart are the unique metrics you cant get directly from the platforms themselves like demographic breakdowns for all channels, audience overlap data showing what other channels and videos viewers watch plus detailed topic and category analysis with property rollups. The additional consumer insights are fascinating too especially seeing what each creators audience actually purchases on Amazon. Its also reassuring that both YouTube and Meta have given their endorsement to the platform.

Cons

The creator level rollup for video categories and topics is missing which seems like an oversight. Theres an overwhelming amount of data presented in countless different formats and it takes considerable time to get comfortable with everything. Sometimes it feels like using a $10,000 electric keyboard with way too many bells and whistles.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

EN

Evelyn N.

Mid Market, 101-500 employees

5.0
January 2024

Impressed by the wealth of available data

Pros

Working with this platform has really helped us tackle some tough partner demands. We have tapped into various features to address different challenges that come up. Sure it takes a bit of time upfront to set up views that make extracting insights smoother but once you get it configured, the payoff is definitely there. What I really appreciate is how you can create custom builds to pull data exactly how you need it. The flexibility is amazing!

Cons

Can be difficult when you're first starting out. I felt overwhelmed trying to figure everything out initially. Once you spend some time getting familiar with how it works though, things start clicking into place.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MA

Muhamed A.

Mid Market, 51-100 employees

5.0
June 2023

Great User Experience Overall

Pros

I find the interface logical and easy to use. I can effortlessly access all the features I need which has really improved my overall experience with the platform. Performance has been outstanding so far. Smooth playback, quick loading times and reliable streaming make everything run seamlessly. You can tell theres been serious effort put into optimizing these aspects. Customer service deserves special mention as theyre truly dedicated to making sure users are satisfied. Their support team has been responsive and helpful whenever Ive needed assistance.

Cons

Sometimes certain features I need for my specific requirements just aren't there

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
August 2022

Excellent tool I'd recommend to others

Pros

The insights I've gotten from this platform have really shaped how we approach our digital content strategy, helped us pinpoint which genres give us the best ROI and spot those whitespace opportunities we might have missed otherwise.

Cons

I wish I could see Watch Time data in Video Intelligence. That would be really helpful. Its frustrating that the platform doesn't notify me when new Creators get added to a Property which makes it harder to track when competitors launch fresh YouTube channels or Facebook pages. The Content Genres selection feels pretty limited too for instance you cant find History in the pre defined options and I would love to see more variety there.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
August 2022

Amazing video analytics platform with few limitations

Pros

I rely heavily on two key features that really make a difference for me. The Boolean search function is very effective for finding specific video content topics and the filtering options for creator and audience segmentation are incredibly useful for organizing videos.

Cons

The creator and video sections arent great for browsing data. Scrolling through metrics feels hard and I end up having to export everything instead of viewing it directly in the interface.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MM

Melissa M.

Enterprise, 500+ employees

4.0
August 2022

Effective software for Content Research

Pros

I like how this tool gives me detailed insights into creator channels and reveals when two creators share similar audiences in the same niche. Helps me with my research.

Cons

The Instagram data still isn't very accurate and it took forever for TikTok to show up on the platform even though TikTok's market share has been doubling year over year. When they finally added it, the features were pretty basic compared to what other platforms offer.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8