Total 9 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

0%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
September 2024

Simple interaction analysis and scaling

Pros

Tracking customer interactions and scaling operations has become simpler for me with this system.

Cons

Hard to connect with the software we already use

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

T

Travis

Construction, 101-500 employees

More than a year

5.0
October 2021

Powerful custom tools

Pros

The team worked with us to set up a custom prospect system with specific reports that have become a key part of how our sales group operates.

Cons

There could be better training for people just starting out and continued tips for getting the most out of all its features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

W

Ward

Facilities Services, 11-50 employees

More than a year

5.0
December 2020

Great personal assistant

Pros

It's like having my own personal secretary built into my phone. It logs all my day-to-day tasks and sets up meetings for me. I just open the app on my cell phone, talk about my interactions with clients and prospects and it handles the rest.

Cons

I'd love a feature that lets me send messages to clients directly through the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

R

Renee

Transportation/ Trucking/ Railroad, 101-500 employees

More than a year

5.0
December 2019

Lifesaver for travel

Pros

This is an absolute lifesaver for my job. I'm constantly traveling and having the history of past calls and what we discussed right there in my hand is a game-changer.

Cons

I wasn't a fan of the audio note function before because you couldn't remove a recording. But now that you can listen back and re-record a message, it's a huge improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michele

Transportation/ Trucking/ Railroad, 101-500 employees

More than a year

5.0
December 2019

simple system with great tools

Pros

My favorite things are how simple it is to operate, all the tools it includes and the huge advantages we get from using it.

Cons

Truly, I don't have anything bad to say about it. Each week we discover a different way it can support our everyday work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

milena

Wholesale, 11-50 employees

Less than a year

5.0
December 2019

great daily reminders

Pros

Best part for me is how it keeps me on track every single day. It alerts me about the small, easy-to-forget items I need to follow up on.

Cons

I have no issues. The platform is simple to operate and really helps me keep everything in order.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lexie

Telecommunications, 101-500 employees

Less than a year

3.0
March 2019

Speeds up work

Pros

This program absolutely does what it's supposed to. Every part of it is built to speed up your work and make things run smoother. Once you learn the hotkeys and use the foot pedal, you can fly through your tasks.

Cons

While it works it's often really slow. I use it daily and constantly have to shut it down and restart it because it freezes up or stops working. For some reason, it also gets much slower when others in my home are using the internet, which is weird because no other app I have does that.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Mid Market, 51-100 employees

5.0
October 2018

Ideal for outside sales reps

Pros

The transcription and virtual assistant capabilities make this CRM something people actually want to use. Being able to call in notes and tasks while driving to my next appointment was a game changer. Having someone listen to my messages, input all the information and set up the necessary reminders and follow ups saved me lots of effort and time.

Cons

The system really struggles when you're dealing with heavy inside sales volume.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

T

Travis

Management Consulting, 101-500 employees

More than a year

5.0
September 2018

A virtual assistant that organizes everything by voice

Pros

Every salesperson dreams of having an assistant. I loved using this and giving it to my group because we could just speak into the app and a virtual helper would organize everything in the right spot. It let us focus on closing deals while still keeping perfect records for each client.

Cons

The browser version for our office staff could use a visual refresh.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8