Xtremepush Reviews

“Great testing features but ai integration needs work”

Pros

I like the ability to test different segments with new campaigns. Also the dashboards reporting feature, which tracks metrics like sent, delivered, clicks and opens is also really useful.

Cons

The automated campaigns have some limitations and I feel like the use of AI for testing things like timing and audience targeting could be improved.

“Excellent support!!”

Pros

What stands out the most is the exceptional quality of the team and the outstanding support they offer. Whether we are implementing their gamification features or working on a custom campaign, the XtremePush team is always professional, responsive and collaborative. They treat us like an extension of their business which makes managing complex, multi-channel projects much easier.

Cons

Only downside is that we don't meet up more frequently to celebrate our successes. While we do have the chance to meet once a year at their incredible London Summit, I would love to have more events like this to further strengthen our partnership and celebrate our joint achievements.

“Easy to navigate but needs few fixes”

Pros

I love how easy the site is to use. Also it is simple to navigate and use each individual feature.

Cons

Sometimes the site encounters issues with suppression lists resulting in emails being sent to people on those lists. The update process also takes a long time and we occasionally face delays in loading segments.

“seamless onboarding and great support”

Pros

Onboarding was super easy and I picked it up quickly. The helpful user guides and excellent support made it even easier to resolve any issues I encountered.

Cons

One thing I like to see is a slightly improved preview during the campaign creation process. Additionally more detailed and streamlined analytics breakdowns would be helpful.

“Simple tool but lacks integrated bcc option”

Pros

The integration is easy to use and there are plenty of ways to connect with our customers. Overall it's been a great experience.

Cons

It does not have an integrated BCC option which would help us provide a better experience for our customers when needed.

“Smooth onboarding!”

Pros

Personally I felt the onboarding was relatively smooth and I was able to get up to speed quickly thanks to how easy the product is to use and the thorough user guides.

Cons

At this stage nothing major except that I have to keep reminding myself to double-save after adding or editing new templates in the builder.

“Helpful user profiles but sms click rates not accurate”

Pros

My favorite feature of XtremePush is the user profiles section. Whenever I have customer inquiries, I can easily access a player's profile to investigate the issue. Also it is pretty helpful to see what messages have been sent to each player which is something we as a business can easily lose track of.

Cons

Our SMS click rates are not accurate when using bit.ly links. We have to add "https://" before the link for the click rate to be correct which is frustrating, especially when we are trying to stay within a character limit.

“Automation features are great but slow integration”

Pros

There are so many things that I like about it such as the automation of processes, ease of creating and managing templates and the ability to handle multiple tasks.

Cons

The lack of attributes and delays in integrating with other systems are some challenges that I noted so far.

“easy to use with great features”

Pros

Xtremepush software is easy to use, with very few errors and the features are quite interesting.

Cons

One thing I noticed is that the preview of push messages often appears incorrectly.

“User-friendly tool but analytics can be improved”

Pros

I would say the software is is easy to navigate and very user-friendly.

Cons

Well I believe the analytics section could use some improvements.

“Stable and fast solution”

Pros

The design is great and I also like the interface as it is easy to use. Also it is fast and stable making it a reliable choice.

Cons

Sometimes calculating segments can take a bit longer than I expected.

“effective integration but has data discrepancies”

Pros

I like that it's a platform that integrates website and campaign performance across different touchpoints. Plus the team has been incredibly helpful in enhancing our capabilities wherever possible.

Cons

Data discrepancies when comparing user performance to raw data have been an ongoing issue. It would also be helpful if the platform could improve its ability to engage visitors who are not logged in.

“Good for customer engagement”

Pros

The XP platform has helped our organization build and engage with customer relationships based on personal data.

Cons

I feel like customizing the UI/UX of the inbox channel and other features requires additional work.

“Easy and intuitive but campaign analytics need improvement”

Pros

Xtremepush is easy to use and simple and the good thing is that the system failures are very rare.

Cons

Campaign analytics often show data thats hard to compare.

“flawless notifications and hassle-free process”

Pros

With this sending push notifications is quick, easy and hassle-free.

Cons

In my opinion, separating the editors for Android and iOS could be streamlined for better efficiency.