Total 5 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

40%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

JS

Jay S.

Small Business, 11-50 employees

4.0
May 2024

Take your business to the next level

Pros

The communication features are a real highlight making it easy and effortless for us to connect with both customers and prospects.

Cons

Well the learning curve was a bit steep when we first start using all the integration features but once we were comfortable with it the system works smoothly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AS

Abhishek S.

Marketing, 51-100 employees

5.0
November 2023

Budget friendly CRM software

Pros

Zimplu CRM has a pretty user friendly interface so I never have trouble finding features. Plus the available documentation and tutorials were a big help during my setup. What I like most is the chance to fully test everything with the free trial before committing.

Cons

The customization options feel pretty restricted to me and there are some integrations that just are not available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AA

Anjali A.

Mid Market, 51-100 employees

5.0
November 2023

Perfect for automating sales leads

Pros

I love how budget friendly this platform is and the interface makes tracking sales records much easier than other CRMs I have used. Customizing the database is also easy as you can adjust it exactly to fit your business needs making client information management more efficient. It also comes with strong security features right out of the box. Honestly it's become one of our most valuable tools for driving sales within the company.

Cons

While this platform speeds up sales and provides deep analytical insights, it has some drawbacks around cost management and technical setup. You need solid technical knowledge to work effectively with it which makes things quite complex and challenging for everyday users to handle.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

3.0
November 2023

Good but nothing Extraordinary!

Pros

The pricing is really fair for what you get and I like that all the essential features are included right out of the box.

Cons

It does not really bring anything revolutionary to the table as I find it pretty standard compared to other options out there.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6

MB

Mohamed B.

Mid Market, 51-100 employees

4.0
October 2016

Has almost everything our business needs

Pros

One thing I really like is having all my information and data centralized in one location. The scalability feature is great as our company expands, the software grows with us so I never have to stress about data volume limits. And it's been great for managing, collecting and generating reports on everything we need.

Cons

Overall the security feels great but I am a bit worried about having everything stored in one central location as it raises concerns about potential vulnerabilities. Also I learned the hard way that staying on top of database maintenance is important or you risk losing important data. Thats a big concern for any business that depends on customer information.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7