Bennett S.
Insurance, 500+ employees
More than a year
“Great content search overall”
Pros
Love how easy it is to search through content uploaded by coworkers, comes in handy quite much. Replying to questions, adding fresh details and updating outdated information is all pretty simple.
Cons
Putting content into Bloomfire does take some time at the staft. I didn't use any apps to help with it though so there are probably options available that could cut down on the manual entry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa S.
Education Management, 500+ employees
More than a year
“Quick downloads and good usability”
Pros
It's great how easily I can download and print documents right away without any hassle.
Cons
The search tools could be better especially when there are lots of documents with similar titles because it gets harder to find the right one.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Noel P.
Electrical/ Electronic Manufacturing, 101-500 employees
Less than a year
“community feed feels up to date and modern”
Pros
The community feed is awesome and really gives off Facebook or Instagram style classic social media vibes. It feels current and keeps the platform in sync with how people interact today.
Cons
If there's a private chat option tied to posts, it will make this platform a lot better... for instance when you come across a comment you find interesting and want to discuss it directly, you can simply chat about it there and then.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brittany S.
Education Management, 500+ employees
More than a year
“Impressive company-wide search”
Pros
Bloomfire has a nice global search across the whole company.. its a huge plus and most of the time I can pull up exactly what I need right away, probably around 75% of the time.
Cons
Sometimes I know the item is definitely in there but if I don't search using the exact term it was tagged with, it doesn't show up immediately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
david C.
Design, 51-100 employees
More than a year
“Timely idea sharing across branches”
Pros
Quick and simple to use. The moment an idea comes up, I can share it through Bloomfire and roll it out across all branches almost immediately. It's also really helpful that you can clearly see who has reviewed it and who still hasn't.
Cons
I don't have any complaints to mention here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adenike T.
Investment Management, 500+ employees
Less than 6 months
“Engaging onboarding content”
Pros
The content was really informative and kept me engaged throughout the onboarding process.
Cons
When I started, i found the interface was a little confusing but after using it for a while and getting familiar with it, navigating became much easier.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Paige C.
Executive Office, 51-100 employees
More than a year
“great search ability that actually helps teams”
Pros
Compared with the folder-and-file setup in other tools, this platform's search works on a completely different level. People don't need to understand how anything is filed or learn naming conventions just to find what they need that means everyone can use it without extra training. That has made it much simpler for our 110 pluss fractional Chief Marketing Officers and Chief Sales Officers to share knowledge and learn from one another.
Cons
I'd love to have is a Dropbox integration, feels missing. It would be really useful if Bloomfire could read and index documents stored in Dropbox without requiring us to move those files into the Bloomfire database first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Oksana S.
International Trade and Development, 11-50 employees
More than a year
“Company knowledge at your fingertips”
Pros
It's like having Google built just for our company and I absolutely love using it.
Cons
Searching for other members can be a bit difficult but it's not something I need to do very often.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Per O.
Management Consulting, 101-500 employees
More than a year
“Perfect knowledge database”
Pros
I use it every day and it has been an excellent knowledge repository for our team.
Cons
It does need a solid, systematic approach when it comes to grouping, organizing and locating items.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10